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SWL Debt Recovery Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£6,000,000

DEADLINE

February 20, 2026 at 00:00

CATEGORY

Other

CPV CODE

79940000

REFERENCE

004548-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts: 1. Overseas patient debt 2. Private patient debt 3. Staff salary overpayments. The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are stated for this preliminary market engagement phase.
✓

ELIGIBILITY REQUIREMENTS

  • Be a supplier capable of providing debt collection services.
  • Be interested in potentially bidding on a future tender for overseas patient debt, private patient debt, and staff salary overpayment collection services.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Possess the capability and expertise to provide debt collection services for overseas patient debt.
  • Possess the capability and expertise to provide debt collection services for private patient debt.
  • Possess the capability and expertise to provide debt collection services for staff salary overpayments.
  • Be able to provide insights and feedback on proposed debt collection services and their feasibility.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements are stated for this preliminary market engagement phase. The estimated contract value of 6,000,000 EUR is for the forthcoming tender.
📋

SUBMISSION REQUIREMENTS

  • Participate in the market engagement process.
  • Submit preliminary information regarding the proposed debt collection services.
  • Provide feedback to inform the draft specifications for the forthcoming tender.
  • Ensure all required information is submitted by the deadline: 2026-02-20T00:00:00.

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HTM
Planning Notice
General Information004548-2026.html
Summary:
This planning notice from Croydon Health Services NHS Trust, via SWLPP, seeks market engagement for debt collection services (overseas/private patient debt, staff salary overpayments) to inform a forthcoming tender strategy.
DOC
OCDS Record
OCDS Data004548-2026_ocds_record.json
Summary:
This document is an OCDS record related to a market engagement exercise by SWLPP for debt collection services, aiming to gather information for a future tender concerning overseas patient, private patient, and staff salary overpayment debts.
DOC
OCDS Release Package
OCDS Data004548-2026_ocds_release.json
Summary:
This OCDS data package details the planning phase of a market engagement by South West London NHS Trusts to gather insights for a future tender for overseas patient, private patient, and staff salary overpayment debt collection services.
PDF
Official PDF Version
General Information004548-2026_official.pdf
Summary:
This notice invites suppliers of debt recovery services to participate in a preliminary market engagement (RFI) to inform the strategy for a forthcoming tender covering overseas patient, private patient, and staff salary overpayment debts for four South West London NHS Trusts.

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75
Good

Tender Quality Score

This is a well-structured market engagement notice (RFI) clearly outlining its purpose to gather market insights for a forthcoming tender for debt recovery services. While it lacks formal tender elements, this is appropriate for its 'planning' status and RFI nature.

Score Breakdown

Legal Compliance75/100

The notice clearly states its purpose as market engagement, which is a legitimate pre-procurement activity. The CPV code is correctly assigned, and there are no disputes. However, the 'Type' and 'Procedure' fields being 'None' are technical gaps, even if the description clarifies the intent.

•Procedure type not formally defined (listed as 'None')
•Tender 'Type' listed as 'None'
Clarity80/100

The description is exceptionally clear about the purpose of this market engagement and the types of debt recovery services being considered for the future tender. The AI-extracted requirements are also clear and appropriate for an RFI phase.

Completeness70/100

The notice provides all essential information for a market engagement, including the estimated value and duration for the future contract, and clear RFI requirements. However, as it's not a full tender, it naturally lacks detailed specifications, evaluation criteria, or full contract terms, which is appropriate for this stage.

•Missing 'Liable Person' information
•No detailed tender specifications (appropriate for RFI, but impacts completeness score for a 'tender' analysis)
Fairness85/100

The requirements are generic and focused on capability and interest, not tailored to any specific company. The estimated value is disclosed, and document access is provided. The lack of e-submission is a minor drawback for fairness in accessing the process.

•No electronic submission support
Practicality65/100

The lack of electronic submission support is a significant practical limitation in modern procurement. While contract start and duration are specified for the future tender, the current process's practical accessibility is hindered.

•No electronic submission support
Data Consistency90/100

The data provided is largely consistent, with logical dates and clear information. The main inconsistency stems from the 'Type: None' and 'Procedure: None' fields, which are clarified by the detailed description of market engagement.

•Empty 'Liable Person' field
•'Type' and 'Procedure' fields are 'None' despite clear description
Sustainability50/100

There is no mention of green procurement, social aspects, or innovation focus within this market engagement notice. While not strictly required for an RFI, it represents a missed opportunity to gather insights on these aspects for the forthcoming tender.

•No green procurement criteria mentioned
•No social aspects mentioned

Strengths

Clear purpose as a market engagement/RFI
Detailed description of services sought for future tender
Estimated value and future contract duration provided
CPV code is correctly assigned
Requirements for market engagement are clear and generic

Concerns

Formal 'Type' and 'Procedure' fields are marked as 'None'
Lack of electronic submission support
Absence of sustainability, social, or innovation criteria
Missing 'Liable Person' information

Recommendations

1. For future market engagement notices, consider using a specific 'Market Engagement' or 'Prior Information Notice' procedure type if available.
2. Implement electronic submission capabilities to enhance practicality and fairness for all potential bidders.
3. Integrate sustainability, social value, and innovation considerations into the market engagement questions to inform the forthcoming tender specifications.

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B
Tender Quality Score
75/ 100 · Good
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