United Kingdom32 days leftOpen

T1051 - Infrastructure as a Service Managed Service Provider

Tender Overview

LOCATION

Inner London - East, United Kingdom

VALUE

£850,000

DEADLINE

March 06, 2026 at 12:00

CATEGORY

Other

CPV CODE

72000000

REFERENCE

008564-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Co-Ownership is seeking to appoint a single Managed Service Provider (MSP) to deliver a fully managed Infrastructure-as-a-Service (IaaS) solution, including associated Backup-as-a-Service (BaaS), Disaster Recovery-as-a-Service (DRaaS), and ongoing managed services. The successful Tenderer will be responsible for hosting, operating, securing, monitoring, and supporting Co-Ownership’s core IT infrastructure on a 24x7x365 basis, acting as an extension of the internal ICT team.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided tender information.

ELIGIBILITY REQUIREMENTS

  • Must be a single Managed Service Provider (MSP).
  • Must be capable of delivering a fully managed Infrastructure-as-a-Service (IaaS) solution.
  • Must be capable of delivering Backup-as-a-Service (BaaS).
  • Must be capable of delivering Disaster Recovery-as-a-Service (DRaaS).
  • Must be capable of providing ongoing managed services.
  • Must be capable of hosting, operating, securing, monitoring, and supporting IT infrastructure.
  • Must be capable of providing 24x7x365 service and support.
  • Must be capable of acting as an extension of the client's internal ICT team.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrated ability to deliver a fully managed IaaS solution.
  • Demonstrated ability to deliver BaaS.
  • Demonstrated ability to deliver DRaaS.
  • Demonstrated ability to provide ongoing managed services.
  • Expertise in hosting IT infrastructure.
  • Expertise in operating IT infrastructure.
  • Expertise in securing IT infrastructure.
  • Expertise in monitoring IT infrastructure.
  • Expertise in supporting IT infrastructure.
  • Capability to ensure 24x7x365 service availability and support.
  • Capability to integrate and function effectively as an extension of the client's internal ICT team.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders are detailed in the provided tender information.
📋

SUBMISSION REQUIREMENTS

  • Proposals must be submitted by the deadline: 2026-03-06T12:00:00+00:00.
  • Proposals must address the scope of a fully managed IaaS solution, including BaaS, DRaaS, and ongoing managed services.
  • Proposals must demonstrate capability for 24x7x365 hosting, operating, securing, monitoring, and supporting Co-Ownership’s core IT infrastructure.
  • Proposals must detail how the provider will act as an extension of the internal ICT team.
  • Proposals must adhere to the specified award criteria (details not provided in this extract).

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DOC
OCDS Record
OCDS Data008564-2026_ocds_record.json
Summary:
This tender seeks a Managed Service Provider to deliver a fully managed 24x7x365 Infrastructure-as-a-Service (IaaS) solution, including Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS), with this document providing the official Open Contracting Data Standard (OCDS) record of the procurement.
DOC
OCDS Release Package
OCDS Data008564-2026_ocds_release.json
Summary:
Northern Ireland Co-Ownership Housing Association Ltd is seeking a Managed Service Provider for a fully managed Infrastructure-as-a-Service (IaaS) solution, including Backup-as-a-Service (BaaS) and Disaster Recovery-as-a-Service (DRaaS), with this OCDS Release Package providing structured tender information.
PDF
Official PDF Version
Administrative Documents008564-2026_official.pdf
Summary:
This document is a tender notice from Northern Ireland Co-Ownership Housing Association Ltd seeking a Managed Service Provider for a fully managed Infrastructure-as-a-Service solution, including backup, disaster recovery, and 24x7x365 support, with submissions due by March 6, 2026.
HTM
Tender Notice
General Information008564-2026.html
Summary:
This notice provides an overview of Co-Ownership's tender seeking a Managed Service Provider (MSP) for an IaaS solution, including BaaS and DRaaS, outlining the scope, deadlines, and award criteria.

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50
Fair

Tender Quality Score

This tender exhibits significant deficiencies in legal compliance, completeness, and fairness due to the absence of mandatory exclusion grounds, evaluation criteria, and detailed tender documents, alongside a lack of e-submission. While the service description is clear, critical information for bidders is missing, hindering transparency and equal treatment.

Score Breakdown

Legal Compliance45/100

The tender lacks specified mandatory exclusion grounds and detailed evaluation criteria, which are fundamental requirements for legal compliance in public procurement. The missing procedure codes are minor, but the absence of critical legal frameworks is a major concern.

No specific mandatory exclusion grounds detailed
No evaluation criteria specified
Clarity55/100

The core service description (IaaS, BaaS, DRaaS, 24x7x365 MSP) is clear and unambiguous. However, the absence of detailed financial requirements for bidders and, critically, the complete lack of specified evaluation criteria significantly reduce the overall clarity for potential tenderers.

No evaluation criteria specified for bidder assessment
No specific financial requirements for bidders detailed
Completeness50/100

While basic information like title, reference, organization, value, and duration are present, the tender is incomplete regarding crucial details. There are no detailed tender specifications, terms of reference, or contract drafts explicitly provided, and evaluation criteria are entirely missing. The listed 'documents' are high-level notices.

Missing detailed tender specifications/terms of reference/contract drafts
No evaluation criteria specified
Fairness40/100

Fairness is severely impacted by the absence of transparent evaluation criteria, making it impossible for bidders to understand how their proposals will be judged. The lack of an e-submission option creates an unnecessary barrier, and the unclear access to full, detailed tender documents further compromises equal treatment.

No evaluation criteria specified, hindering transparency and objectivity
No e-submission option available
Practicality55/100

The absence of electronic submission is a significant practical drawback in modern procurement. Furthermore, the lack of a direct document URL in the provided information makes it less practical for bidders to locate the full tender package. However, contract start date and duration are clearly specified.

No electronic submission supported
Document URL not provided in the extract
Data Consistency70/100

Several inconsistencies are present, such as missing codes for procedure types, the contradiction between 'Value Classified: Yes' and the disclosed estimated value, and the conflict between 'Characteristics: Divided into Parts' and the stated intent to 'appoint a single Managed Service Provider'. Dates are logical.

Missing codes for 'Type' and 'Procedure'
Contradiction: 'Value Classified: Yes' vs. disclosed 'Estimated Value'
Sustainability30/100

The tender does not include any explicit mention of green procurement, social aspects, or innovation focus. It is also not indicated as EU funded, which often correlates with higher sustainability standards.

No green procurement aspects mentioned
No social criteria included

Strengths

Clear and detailed service description (IaaS, BaaS, DRaaS, 24x7x365 MSP)
Basic tender information (title, reference, organization, value, duration) is provided
Appropriate CPV code assigned
No disputes or suspensions recorded
Contract start date and duration are clearly specified

Concerns

Absence of mandatory exclusion grounds, a critical legal requirement
Missing evaluation criteria for bidder assessment, impacting clarity and fairness
Lack of detailed tender specifications and full document access
No electronic submission option available
Contradictions in tender characteristics (e.g., 'Divided into Parts' vs. 'single MSP')

Recommendations

1. Publish comprehensive tender documents, including full specifications, terms of reference, and contract drafts.
2. Clearly define and publish all mandatory exclusion grounds and detailed evaluation criteria.
3. Implement an e-submission platform to enhance fairness and practicality.

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C
Tender Quality Score
50/ 100 · Fair

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