United Kingdom16 days leftOpen

Alarm Receiving Centre (ARC)

Tender Overview

ORGANIZATION

Peabody Trust

LOCATION

Inner London - East, United Kingdom

VALUE

£1,300,000

DEADLINE

February 18, 2026 at 14:00

CATEGORY

Other

CPV CODE

79711000

REFERENCE

004560-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Peabody Trust wishes to engage an Alarm Receiving Centre (ARC) to provide Emergency Alarm Monitoring Services 24 hours per day 7 days per week to support vulnerable residents. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1007579482
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are explicitly mentioned in the provided tender summaries.

ELIGIBILITY REQUIREMENTS

  • Be an established Alarm Receiving Centre (ARC).
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide Emergency Alarm Monitoring Services.
  • Ability to provide services 24 hours per day, 7 days per week.
  • Ability to support vulnerable residents.
  • Demonstrate high technical quality, as this accounts for 50% of the evaluation.
💰

FINANCIAL REQUIREMENTS

  • Ability to provide services within the estimated contract value of £1.3 million (or 1,300,000.0 EUR).
  • Ability to commit to an initial contract duration of 36 months, with potential extensions up to 10 years.
  • Propose a competitive price, as this accounts for 40% of the evaluation.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid electronically.
  • Submit the bid by the deadline: 2026-02-18T14:00:00+00:00.
  • Address social value within the submission, as this accounts for 10% of the evaluation.

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DOC
OCDS Record
OCDS Data004560-2026_ocds_record.json
Summary:
This OCDS record details Peabody Trust's open tender for 24/7 emergency alarm monitoring services to support vulnerable residents, providing structured information about the buyer and the procurement.
DOC
OCDS Release Package
OCDS Data004560-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data detailing Peabody Trust's tender for 24/7 emergency alarm monitoring services for vulnerable residents.
PDF
Official PDF Version
Administrative Documents004560-2026_official.pdf
Summary:
Peabody Trust seeks an Alarm Receiving Centre (ARC) for 24/7 emergency alarm monitoring services for vulnerable residents, with an estimated value of £1.3M and a potential 10-year contract, requiring electronic submissions by February 18, 2026.
HTM
Tender Notice
General Information004560-2026.html
Summary:
Peabody Trust is seeking an Alarm Receiving Centre (ARC) to provide 24/7 emergency alarm monitoring services for vulnerable residents, with an estimated value of £1.3M over an initial 3-year term extendable up to 10 years, evaluated on technical quality (50%), price (40%), and social value (10%).

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75
Good

Tender Quality Score

This tender for Alarm Receiving Centre services is well-defined with clear requirements and a strong emphasis on social value, ensuring a transparent and fair process for bidders. While generally robust, minor improvements could be made in fully detailing legal exclusion grounds and broader sustainability aspects.

Score Breakdown

Legal Compliance75/100

The tender clearly defines the procedure type and correctly assigns the CPV code. While the submission deadline provides sufficient time, the absence of explicitly stated mandatory exclusion grounds in the summary is a notable concern. The missing reveal date is a minor procedural gap.

Missing explicit mandatory exclusion grounds in the summary
Missing reveal date
Clarity80/100

The description of the required services is clear and unambiguous. AI-extracted requirements for eligibility, technical capability, financial aspects, and submission are well-documented and understandable. Evaluation criteria, including their weightings (technical 50%, price 40%, social value 10%), are explicitly specified.

Completeness70/100

All essential basic information, such as title, reference, organization, estimated value, contract duration, and location (NUTS code), is provided. Requirements and evaluation criteria are clearly defined. However, the 'Value Classified: Yes' alongside the disclosed value is a minor inconsistency, and the reveal date is not explicitly stated.

'Value Classified: Yes' despite value being disclosed (minor inconsistency)
Missing reveal date
Fairness85/100

The tender follows an open procedure, discloses the estimated value, and provides objective and transparent evaluation criteria. Electronic submission is supported, promoting equal access for all bidders. The requirements, such as being an 'established Alarm Receiving Centre,' are specific but appear functional and not tailored to a particular company.

Practicality65/100

Electronic submission is fully supported, and a direct URL to the tender portal is provided for accessing documents. The contract start date and duration are clearly specified. While the estimated value is known, more detailed financing information beyond the value is not explicitly available in the summary.

Limited explicit financing information beyond estimated value
Data Consistency90/100

Most key fields are populated, and there are no reported disputes or suspensions, indicating a stable tender status. Dates (submission deadline, contract start) are logical and consistent. Minor inconsistencies include empty 'Type (Code: )' and 'Liable Person' fields, and the 'Value Classified: Yes' alongside a disclosed value.

'Type (Code: )' field is empty
'Liable Person' field is empty
Sustainability50/100

The tender explicitly incorporates social value, accounting for 10% of the evaluation, which is a strong positive for sustainability. However, there is no explicit mention of green procurement aspects or a focus on innovation within the provided information.

No explicit green procurement focus
No explicit innovation focus

Strengths

Clear description of services and requirements
Explicitly defined evaluation criteria with weightings (including social value)
Support for electronic submission and direct portal URL
Open procedure with disclosed estimated value
No reported disputes or suspensions

Concerns

Missing explicit mandatory exclusion grounds in the summary
Absence of explicit green procurement or innovation focus
Minor data inconsistencies (e.g., 'Value Classified: Yes' with disclosed value, empty fields)
Missing reveal date

Recommendations

1. Ensure all mandatory exclusion grounds are explicitly detailed in the tender documentation for full legal compliance.
2. Consider integrating specific green procurement criteria and encouraging innovative solutions to enhance sustainability.
3. Populate all administrative fields (e.g., 'Liable Person', 'Type Code') for improved data completeness and consistency.

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B
Tender Quality Score
75/ 100 · Good

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