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Udbud

Udvikling og vedligeholdelse af software til personale- og lønadministration

Åben
Frist
2 dage tilbage
April 06, 2026
Kontrakt detaljer
Kategori
Serviceydelser
Reference
304206
Værdi
€233,640
Lokation
Estonia, Estland
Udgivet
Marts 06, 2026
Organisation
CPV-kode
Evalueringskriterier
Total bid cost100%
Projekttidslinje

Udbud offentliggjort

Marts 06, 2026

Frist for spørgsmål

Marts 30, 2026

Frist for tilbud

April 06, 2026

Åbning af udbud

April 06, 2026

Kontraktens startdato

Maj 09, 2026

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Budget
€233,640
Varighed
36 måneder
Lokation
Estonia
Type
Serviceydelser
75
Kvalitetsscore/100
God
Markedsbenchmark
Gns. Vindende Pris
€187,707
Gns. Tilbud
2.0
Konkurrence
Lav
SMV Vindere
89%
1,029 udbud analyseret

Original udbudsbeskrivelse

Genstanden for det offentlige udbud er levering af den cloud-baserede løsning til personale- og lønadministration HRM4Baltics som en service på Microsoft Dynamics Business Central-platformen i tre år, inklusive en selvbetjeningsportal, hosting og vedligeholdelsestjenester.
Elektronisk Afsendelse

Kør risikoanalyse

Identificer potentielle risici, uoverensstemmelser og advarselstegn på tværs af alle udbudsdokumenter. Få en detaljeret risikorapport med alvorlighedsgrader og anbefalinger til afhjælpning.

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Vinderstrategi

AI-drevet analyse af dette udbuds krav, muligheder og udfordringer. Få strategiske indsigter for at maksimere din vinderchance.

65%
Estimeret vinderchanceModerat match

This tender requires a cloud-based HRM4Baltics solution on MS Dynamics Business Central, focusing on development, hosting, and maintenance. The primary evaluation driver is cost. A winning strategy will leverage deep expertise in MS Dynamics BC, a highly competitive pricing model, and a clear demonstration of long-term partnership capability.

Nøglebudskaber til at vinde

Cost-effective, reliable, and expert MS Dynamics 365 Business Central HRM solution provider.

Proven track record in delivering and maintaining complex HR and payroll systems.

Commitment to a long-term, stable partnership for Eesti Pank's critical HR functions.

Nøglemuligheder
Leverage the specific platform requirement (MS Dynamics 365 Business Central) to showcase specialized expertise.
Focus on cost optimization given the primary evaluation criterion.
Highlight long-term service delivery capabilities for a 3-year contract.
Nøgleudfordringer
Intense price competition due to cost being the primary evaluation factor.

Develop a lean operational model and explore all avenues for cost reduction in licensing, hosting, and development without compromising quality. Consider bundled service offerings or phased implementation to manage costs.

Lack of specified evaluation criteria beyond cost means a strong emphasis on meeting all technical and mandatory requirements perfectly.

Thoroughly review and address every point in the Hankelepingu projekt and Tehniline kirjeldus. Ensure all technical specifications are met and clearly articulated in the bid. Utilize the Hankepass (ESPD) to demonstrate compliance meticulously.

Ideel tilbudsgiverprofil
A specialized IT service provider with proven experience in developing, implementing, and maintaining HR and payroll solutions on the Microsoft Dynamics 365 Business Central platform. The ideal bidder will possess strong technical capabilities, a cost-efficient operational model, and a track record of successful long-term service delivery to public sector or similar organizations.
Nøglekrav
Development and maintenance services for personnel and payroll accounting software.
Hosting and maintenance service for Personali- ja palgaarvestuse tarkvara HRM4Baltics on the MS Dynamics 365 Business Central platform.
Procurement of licenses.
Adherence to the cost structure of the bid.
Confirmation of compliance with tender conditions.
Nøgledifferentiatorer
Deep, specialized expertise in MS Dynamics 365 Business Central for HR/Payroll, beyond generic IT services.
Demonstrated ability to deliver a highly cost-efficient solution without sacrificing quality or reliability.
A clear vision for a long-term partnership, including proactive maintenance and potential future enhancements.
A robust and transparent cost breakdown that justifies the proposed price.
Muligheder for social værdi
While not explicitly required, consider proposing a commitment to employee training and development within the bidder's organization, or a plan for knowledge transfer to Eesti Pank's internal team, which indirectly contributes to social value through skill enhancement.
Fokusområder for tilbud
Total CostMaximum Score for Lowest Price

Conduct a detailed cost analysis to identify all potential cost savings. Offer a highly competitive price while ensuring profitability and sustainability. Clearly articulate the value proposition that justifies the price.

Technical CapabilityN/A (Implied Critical)

Provide detailed evidence of experience with MS Dynamics 365 Business Central, specifically for HR and payroll. Showcase successful development and maintenance projects. Clearly outline the proposed hosting and maintenance approach, including SLAs.

Anbefalinger5
Aggressively Price for Maximum Score
KritiskHøj indsats

Given that cost is the primary evaluation criterion, meticulously analyze all cost components to present the most competitive price possible. This includes licensing, development, hosting, and maintenance. Ensure the price is sustainable and profitable.

Directly impacts the highest scoring potential.
Demonstrate Deep MS Dynamics BC Expertise
KritiskMedium indsats

Provide concrete examples and case studies of successful development, implementation, and maintenance of HR and payroll solutions specifically on the Microsoft Dynamics 365 Business Central platform. Highlight any certifications or specialized training related to this platform.

Meets a core technical requirement and builds confidence.
Thoroughly Review Contractual Terms
HøjMedium indsats

Scrutinize the 'Hankelepingu projekt' and 'Lisateave' documents for any subtle requirements, obligations, or risks. Ensure the bid fully aligns with all contractual terms, including service levels, reporting, and data security.

Prevents disqualification and ensures compliance.
Propose a Proactive Maintenance and Support Model
MediumMedium indsats

Beyond standard maintenance, outline a proactive approach to system upkeep, performance monitoring, and potential future updates or optimizations for the HRM4Baltics solution on Business Central. This demonstrates a commitment to long-term value.

Adds value beyond basic requirements and builds partnership perception.
Address License Procurement Clearly
MediumLav indsats

Detail the strategy for procuring the necessary Microsoft Dynamics 365 Business Central licenses. Specify whether licenses will be procured directly, through a partner, or if existing licenses can be leveraged, and how cost savings are achieved.

Ensures a critical component is addressed and potentially a source of cost efficiency.
Konkurrencemæssig positionering
Position the bidder as the most cost-effective and technically proficient specialist in MS Dynamics 365 Business Central HR/Payroll solutions. Emphasize a lean operational model that translates into savings for Eesti Pank, coupled with a proven ability to deliver reliable, long-term service.

Konkurrenter

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Krav og kvalifikationer

16 krav på tværs af 5 kategorier

Indsendelse (5)
Obligatorisk (1)
Overholdelse (4)
Teknisk (4)
Finansiel (2)
SUBMISSION REQUIREMENTS5
--Tender deadline: 2026-04-06 12:00:00
--The tender is not divided into lots as the subject of the procurement contract is a single indivisible whole, and dividing it into lots would make the fulfillment of the procurement contract technically excessively complex and costly, and there is a risk to the proper fulfillment of the procurement contract due to the need for coordination of the activities of the performers of different lots.
--Information on submission requirements, communication between the contracting authority and the economic operator, submission of bid costs, evaluation, rejection, and contract award is available in the additional information document.
MANDATORY EXCLUSION GROUNDS1
--Bidders must not be subject to sanctions.
ELIGIBILITY REQUIREMENTS4
--Confirmation of compliance with tender conditions.
--If submitting a joint bid, a power of attorney must be submitted.
--Adherence to the cost structure of the bid.
TECHNICAL CAPABILITY REQUIREMENTS4
--Development and maintenance services for personnel and payroll accounting software.
--Hosting and maintenance service for Personali- ja palgaarvestuse tarkvara HRM4Baltics on the MS Dynamics 365 Business Central platform.
--Procurement of licenses.
FINANCIAL REQUIREMENTS2
--The bid is evaluated primarily based on the total cost, with the lowest price receiving the maximum score.
--Bid value: 233640.0 EUR

Forhåndsvisning af Krav

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Dokumenter

6 dokumenter tilgængelige med AI-resuméer

VastavustingimusedPDF
304206_vastavustingimused.pdf -- 6.9 KB

This compliance conditions document requires bidders to confirm adherence to tender terms, submit a power of attorney for joint bids, follow the pricing structure, define trade secrets, and confirm non-involvement with sanctioned entities.

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Hindamiskriteeriumid ja hinnatavad näitajadPDF
304206_hindamiskriteeriumid.pdf -- 4.6 KB

Eesti Pank evaluates bids for personnel and payroll software development and maintenance services primarily based on total cost, with the lowest price receiving the maximum score.

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Hankepass täiendatavate selgitustegaPDF
304206_hankepass_taiendavate_selgitustega.pdf -- 72.5 KB

The Procurement Pass is an initial self-declaration by the economic operator, containing the conditions set by the contracting authority and the format of expected responses, but is not a document intended for completion.

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Hankelepingu projektPDF
Hankelepingu projekt (304206).pdf -- 384.4 KB

The draft contract outlines the terms for the development and maintenance of personnel and payroll software, including the scope of services and the rights and obligations of the parties.

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Tehniline kirjeldusPDF
Lisa 1 - Tehniline kirjeldus.pdf -- 384.2 KB

The subject of the tender is the hosting and maintenance service for the Personnel and Payroll software HRM4Baltics on the MS Dynamics 365 Business Central platform, including license acquisition and development work.

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LisateavePDF
Lisateave (304206).pdf -- 169.6 KB

This document provides additional information regarding tender submission requirements, communication between the contracting authority and the bidder, tender cost submission, evaluation, rejection, and contract award.

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Forhåndsvisning af Dokumenter

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75
God

Udbudskvalitetsscore

This tender for personnel and payroll software development and maintenance is generally well-structured, with clear technical requirements and a straightforward evaluation based on cost. However, it lacks explicit sustainability considerations and some documentation details could be more readily accessible.

Scoreopdeling

Overholdelse af lovgivning75/100

The tender appears to comply with general procurement regulations, including proper CPV codes and a clear procedure. Deadlines are reasonable, and no disputes are noted. The procedure type 'A' (Open Procedure) is standard. The value is disclosed and not classified, which is positive for transparency.

Klarhed80/100

The description of the procurement object is clear, detailing the cloud-based HRM4Baltics solution on the MS Dynamics Business Central platform. Technical requirements are specified, and the evaluation criteria are stated as relative weighting, primarily based on cost. The reason for not dividing the tender into lots is also clearly explained.

Fuldstændighed70/100

Most basic information is present, including title, reference, organization, estimated value, and contract duration. However, the 'Tender Valid' duration (3 months) is provided, but the 'Contract Start' date is also specified, which is good. The number of attached documents is stated, but their individual accessibility and content summaries could be more detailed for some.

Retfærdighed85/100

The tender is conducted via e-procurement, and the opening place is a public portal. The evaluation is primarily based on cost, which is objective. Access to documents is generally good, with a clear indication of the number of documents. There are no obvious requirements tailored to specific companies.

Praktisk anvendelighed65/100

E-submission is mandated, and a URL for the opening place is provided. The contract duration and start date are specified. Financing information is not explicitly detailed, which is a minor drawback. The reliance on specific documents like the 'Hankepass' and 'Vastavustingimused' for detailed requirements might require bidders to carefully review multiple files.

Datakonsistens90/100

Key fields such as title, reference, organization, value, and dates are populated. There are no indications of suspension or disputes. The dates provided (Reveal Date, Submission Deadline, Opening Date, Contract Start) are logically sequenced.

Bæredygtighed50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. It is not indicated as EU funded. This area is underdeveloped.

Lack of explicit green procurement criteria
Absence of social responsibility considerations

Styrker

Clear technical specifications
Objective evaluation criteria (cost-based)
E-procurement enabled
Well-defined procedure and CPV code

Bekymringer

Limited sustainability considerations
Some document summaries could be more detailed
Financing information not explicitly stated

Anbefalinger

1. Incorporate specific sustainability criteria (e.g., energy efficiency, social impact) into evaluation.
2. Provide more detailed summaries or direct links to critical requirement documents.
3. Clarify financing sources or mechanisms if applicable.

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