United Kingdom39 days leftOpen

Cleaning Services

Tender Overview

ORGANIZATION

Bournemouth University

LOCATION

Dorset and Somerset, United Kingdom

VALUE

£26,500,000

DEADLINE

March 13, 2026 at 12:00

CATEGORY

Other

CPV CODE

90910000

REFERENCE

005860-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Bournemouth University (BU) requires the services of a cleaning contractor to ensure its estate is cleaned and serviced to a high standard for the benefit of students, staff, visitors, and affiliates on a 24-hour, 365 days a year basis. BU’s core objectives for the Contract are as follows: High-level customer service and overall high levels of cleanliness across the BU estate; Safety and wellbeing of students, staff, affiliates, and members of the public, as well as all visitors to BU premises; Prevention of disease and bacterial spread across or throughout BU’s estate; Minimising changes in Contractor personnel, both operatives and in the contract management team; Continuity of service including absence cover; Increasing focus on environmental and social sustainability throughout the supply chain; Adoption and deployment of technology-based solutions; Continued innovation and adoption of industry best practice; Cost savings and Value for Money delivered throughout the duration of the Contract; Appointed Supplier to act as an extension of the BU Estates team and report any accidents, incidences, near misses and estate maintenance defects observed by staff. The contract commencement date is 01 October 2026. The Contract term will be 10 (ten) years but will incorporate a 6 (six) month break clause that the University can choose to invoke at any time, for any reason. This means that the University can choose to end the Contract early, after the 6 (six) month notice period has passed.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly provided in the tender information.

ELIGIBILITY REQUIREMENTS

  • Be a cleaning contractor capable of operating in the UK.
  • Possess the organizational and financial capacity to manage a 10-year contract valued at £26.5 million.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Provide cleaning and servicing to a high standard across the entire Bournemouth University estate.
  • Deliver services on a 24-hour, 365 days a year basis.
  • Ensure high-level customer service.
  • Maintain overall high levels of cleanliness.
  • Contribute to the safety and wellbeing of students, staff, affiliates, public, and visitors.
  • Implement measures for the prevention of disease and bacterial spread.
  • Minimise changes in Contractor personnel, including both operatives and the contract management team.
  • Guarantee continuity of service, including comprehensive absence cover.
  • Demonstrate an increasing focus on environmental and social sustainability throughout the supply chain.
  • Adopt and deploy technology-based solutions for cleaning services.
  • Show continued innovation and adoption of industry best practice.
  • Act as an extension of the BU Estates team.
  • Report any accidents, incidences, near misses, and estate maintenance defects observed by staff to the BU Estates team.
💰

FINANCIAL REQUIREMENTS

  • Deliver cost savings and Value for Money throughout the duration of the Contract.
📋

SUBMISSION REQUIREMENTS

  • Submit bids by the deadline of 2026-03-13T12:00:00+00:00.
  • Submit bids via the In-Tend portal.

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DOC
OCDS Record
OCDS Data005860-2026_ocds_record.json
Summary:
This OCDS record details Bournemouth University's upcoming 10-year tender for comprehensive 24/7 cleaning services, emphasizing high standards, safety, sustainability, and technological innovation, with a contract start date of October 2026.
DOC
OCDS Release Package
OCDS Data005860-2026_ocds_release.json
Summary:
This OCDS Release Package provides standardized, machine-readable data about Bournemouth University's 10-year cleaning services tender, which seeks high standards, safety, sustainability, and technological solutions.
PDF
Official PDF Version
Administrative Documents005860-2026_official.pdf
Summary:
This document is a formal tender notice from Bournemouth University for a 10-year, £26.5 million cleaning services contract, requiring 24/7 service with a focus on high standards, sustainability, and technology, with bids due by March 13, 2026, via the In-Tend portal.
HTM
Tender Notice
Administrative Documents005860-2026.html
Summary:
Bournemouth University is seeking a cleaning contractor for a 10-year, £26.5M contract starting October 2026, requiring high-standard, 24/7 services with a focus on customer service, safety, sustainability, technology, and value for money.

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75
Good

Tender Quality Score

This tender for cleaning services at Bournemouth University provides a clear description of requirements and objectives for a significant 10-year contract. However, it critically lacks specified evaluation criteria and explicit mandatory exclusion grounds, impacting legal compliance and fairness.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV code correctly. The period from today's date to the submission deadline (50 days) appears reasonable for preparation. However, the absence of a specified tender reveal date, explicit mandatory exclusion grounds, and crucially, the complete lack of evaluation criteria are significant legal compliance deficiencies.

Missing tender reveal date
No explicit mandatory exclusion grounds provided
Clarity80/100

The description of the required services and core objectives is clear and unambiguous. The AI-extracted technical and financial requirements are also well-articulated. Nevertheless, the critical omission of evaluation criteria significantly hinders the overall clarity for potential bidders.

No evaluation criteria specified
Completeness70/100

Basic information such as title, reference, organization, deadlines, estimated value, duration, and CPV code are all present. However, the tender is incomplete due to the absence of specified evaluation criteria and explicit mandatory exclusion grounds. The provided document summaries are generic and do not indicate comprehensive tender specifications.

No evaluation criteria specified
No explicit mandatory exclusion grounds provided
Fairness85/100

The estimated value is disclosed, the submission period (50 days from today) is reasonable for preparation, and electronic submission via the In-Tend portal ensures equal access. The requirements appear generic and not tailored. However, the complete absence of evaluation criteria is a major fairness concern, as it prevents transparent and objective assessment of bids.

No evaluation criteria specified, undermining transparency and objectivity
Practicality65/100

Electronic submission is supported, and the contract start date and duration are clearly specified. While documents are listed, explicit URLs are not provided in the snippet. The lack of detailed tender specifications (beyond summaries) makes it difficult to fully assess the practicality for bidders to prepare comprehensive proposals.

Lack of explicit document URLs in the provided information
Unclear scope of detailed tender specifications beyond generic summaries
Data Consistency90/100

Key fields are largely populated, and dates are logical and consistent. There are no reported disputes or suspensions. Minor inconsistencies include empty codes for 'Type' and 'Procedure', and the 'Value Classified: Yes' flag which contradicts the disclosed value but is likely a categorization note.

Empty codes for 'Type' and 'Procedure'
'Value Classified: Yes' flag is potentially misleading given the disclosed value
Sustainability50/100

The tender explicitly states 'Increasing focus on environmental and social sustainability' and 'Continued innovation' as core objectives. This demonstrates a positive intent. However, without specific evaluation criteria, requirements, or KPIs related to these aspects, their practical implementation and impact remain uncertain.

Lack of specific evaluation criteria or detailed requirements for sustainability and innovation

Strengths

Clear and detailed description of service requirements and objectives
Significant contract value and long duration (10 years) offering stability
Explicit focus on environmental, social sustainability, and innovation as objectives
Electronic submission via In-Tend portal is supported
Good data consistency for key fields and dates

Concerns

Critical absence of specified evaluation criteria, impacting clarity and fairness
Missing explicit mandatory exclusion grounds
Missing the tender reveal date, hindering full assessment of initial preparation time
Generic summaries of attached documents, suggesting a lack of detailed tender specifications
Lack of concrete implementation details for sustainability and innovation objectives

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness for all bidders.
2. Clearly state all mandatory exclusion and selection grounds in line with applicable procurement regulations.
3. Ensure all detailed tender specifications, terms and conditions, and submission forms are readily accessible and clearly referenced.

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Tender Quality Score
75/ 100 · Good

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