United Kingdom21 days leftOpen

Adult Community Audiology Service

Tender Overview

LOCATION

Hampshire and Isle of Wight, United Kingdom

VALUE

£33,836,859

DEADLINE

February 23, 2026 at 12:00

CATEGORY

Other

CPV CODE

85121240

REFERENCE

003876-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Hampshire and Isle of Wight Integrated Care Board invites bids for a new adult community audiology service. This service will provide assessment, diagnosis, and management of hearing loss for eligible adults, adhering to NHS England standards, best practice, and local commissioning requirements. The service is needed across the entire Hampshire and Isle of Wight area.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • Be a provider capable of delivering an adult community audiology service.
  • Be capable of delivering assessment, diagnosis, and management of hearing loss for eligible adults.
  • Be able to provide the service across the entire Hampshire and Isle of Wight footprint.
  • Be able to deliver the service in accordance with NHS England standards.
  • Be able to deliver the service in accordance with best practice.
  • Be able to deliver the service in accordance with local commissioning requirements.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate expertise in providing adult community audiology services.
  • Possess the capability to perform comprehensive assessment of hearing loss.
  • Possess the capability to perform accurate diagnosis of hearing loss.
  • Possess the capability to provide effective management of hearing loss.
  • Ensure adherence to NHS England standards for audiology services.
  • Ensure adherence to best practice guidelines for audiology services.
  • Ensure adherence to local commissioning requirements for audiology services.
  • Demonstrate operational capacity to cover the entire Hampshire and Isle of Wight geographical area.
💰

FINANCIAL REQUIREMENTS

  • Possess the financial stability and capacity to deliver a service with an estimated contract value of 33,836,859 EUR over 60 months.
📋

SUBMISSION REQUIREMENTS

  • Submit a bid for the adult community audiology service.
  • Ensure the bid is submitted by the deadline: 2026-02-23T12:00:00+00:00.
  • Detail how the proposed service will meet NHS England standards, best practice, and local commissioning requirements.
  • Outline how the proposed service will cover the entire Hampshire and Isle of Wight footprint.

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DOC
OCDS Record
OCDS Data003876-2026_ocds_record.json
Summary:
This OCDS record provides details on a Request for Information (RFI) for a planned Adult Community Audiology Service in Hampshire and the Isle of Wight, emphasizing it is not yet a formal tender.
DOC
OCDS Release Package
OCDS Data003876-2026_ocds_release.json
Summary:
NHS Hampshire and Isle of Wight ICB invites bids for a new adult community audiology service across its footprint, focusing on assessment, diagnosis, and management of hearing loss for eligible adults according to NHS England standards.
PDF
Official PDF Version
General Information003876-2026_official.pdf
Summary:
NHS Hampshire and Isle of Wight Integrated Care Board invites bids for a new adult community audiology service across the region, with an estimated value of £33.8 million.
HTM
Tender Notice
Administrative Documents003876-2026.html
Summary:
This document is a contract notice from the West Midlands Combined Authority announcing a flexible procurement system for technical education, skills, and employment support across five lots, providing details on the contracting authority, scope, and access to procurement documents.

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77
Good

Tender Quality Score

This tender outlines a significant adult audiology service, but it is severely undermined by critical data inconsistencies in the provided documents and a pervasive lack of specific, measurable requirements and evaluation criteria, raising serious concerns about fairness and legal compliance.

Score Breakdown

Legal Compliance100/100

The absence of specific mandatory exclusion grounds is a significant legal compliance risk. Furthermore, the contradictory information regarding the tender's status (RFI vs. active tender) and the inclusion of an entirely irrelevant document summary raise serious concerns about the integrity and legal soundness of the procurement process.

Missing specific mandatory exclusion grounds.
Contradictory tender status (RFI vs. active tender) in document summaries.
Clarity60/100

While the overall service description and geographical scope are clear, the eligibility, technical, and financial requirements are presented at a very high level, lacking the specificity needed for bidders to understand precisely what is expected or how their proposals will be objectively evaluated. The document inconsistencies further diminish clarity.

Vague and high-level eligibility, technical, and financial requirements.
Contradictory information in document summaries creating confusion.
Completeness100/100

The tender is incomplete regarding essential procurement elements. It lacks detailed mandatory exclusion grounds, specific and measurable evaluation criteria, and clear instructions on how bidders should demonstrate their capabilities. The presence of an irrelevant document also points to an incomplete or erroneous tender package.

Missing detailed mandatory exclusion grounds.
Absence of specific evaluation criteria.
Fairness80/100

The absence of specific, measurable requirements and explicit evaluation criteria creates a significant risk of subjective assessment, potentially undermining fairness and equal treatment of bidders. Without clear criteria, it is difficult for bidders to formulate competitive offers or for the contracting authority to justify its decision objectively.

Absence of specific evaluation criteria.
Vague requirements leading to potential subjective evaluation.
Practicality40/100

The high-level and non-specific requirements make it challenging for potential bidders to prepare comprehensive, targeted, and competitive proposals. For the contracting authority, the lack of specific criteria will complicate the evaluation process, making it prone to subjectivity and increasing the risk of challenges from unsuccessful bidders.

Difficulty for bidders to formulate precise and competitive proposals.
Challenges for the contracting authority in conducting an objective and defensible evaluation.
Data Consistency100/100

This is a major weakness of the tender. There are critical inconsistencies: one document summary refers to a completely different tender (West Midlands, technical education), and another states the current procurement is an RFI, not a formal tender, directly contradicting the 'active open procedure' status.

Document summary for 'Tender Notice' is entirely irrelevant to the tender.
'OCDS Record' summary states it is an RFI, contradicting the tender's active status.
Sustainability0/100

The tender does not specify any green procurement, social, or innovation criteria. This represents a missed opportunity to leverage public spending for broader sustainability and societal benefits, aligning with modern public procurement best practices.

Absence of green procurement criteria.
Absence of social criteria.

Strengths

Clear service description and geographical scope.
Open procedure promotes competition.
Estimated value and contract duration are clearly stated.
Relevant CPV and NUTS codes provided.

Concerns

Critical data inconsistencies in document summaries (irrelevant tender, RFI vs. active tender).
Absence of specific mandatory exclusion grounds.
Lack of detailed, measurable eligibility, technical, and financial requirements.
Missing explicit evaluation criteria, risking subjective assessment.
No integration of green, social, or innovation criteria.

Recommendations

1. Rectify all document inconsistencies immediately and ensure all provided documents pertain to the correct tender.
2. Develop and publish clear, measurable eligibility, technical, financial, and evaluation criteria.
3. Include standard mandatory and discretionary exclusion grounds.

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B
Tender Quality Score
77/ 100 · Good

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