Procurement of external Passenger Assistants for children and adults

This tender outlines an Open Framework Agreement for Passenger Assistants, demonstrating an understanding of the new Procurement Act 2023. However, the critical absence of detailed tender documents and evaluation criteria severely compromises its completeness, clarity, and fairness for potential bidders.

The tender explicitly references the Open Framework provisions of the Procurement Act 2023, indicating an intent for legal compliance with new legislation. However, the lack of explicit mandatory exclusion grounds in the summary is a minor concern, and the absence of full tender documents prevents a comprehensive assessment of compliance with all procedural requirements.

The description of the service and the structure of the Open Framework Agreement are clear. However, the overall clarity for bidders is extremely low due to the complete absence of detailed tender documents, specifications, and crucially, evaluation criteria. Bidders cannot understand what is required to submit a competitive and compliant bid.

This tender is critically incomplete. The stated 'DOCUMENTS (0 total)' and 'No document content available' mean essential information for bidders is missing. Key omissions include detailed specifications, terms and conditions, pricing schedules, specific financial requirements, and evaluation criteria, making it impossible for bidders to prepare a proper submission.

The Open Framework Agreement structure inherently promotes fairness by allowing new entrants over time. However, the complete absence of evaluation criteria is a severe fairness concern, as it prevents bidders from understanding how their proposals will be judged and introduces significant risk of subjective assessment. The lack of detailed requirements also hinders fair competition.

The use of an e-sourcing portal is practical for submission. The Open Framework Agreement structure is practical for the contracting authority to manage long-term service provision. However, for bidders, the tender is highly impractical due to the complete lack of detailed documentation, making it impossible to prepare a meaningful bid.

The provided summary information, such as contract duration (96 months) and the OFA structure (3+3+2 years), is consistent.

The tender summary and extracted requirements do not include any specific social, environmental (green), or innovation criteria. This represents a missed opportunity to leverage public procurement for broader sustainability objectives.