United Kingdom7 days leftOpen

HH072-25-HB Specialist Environmental Aids for Deaf People

Tender Overview

ORGANIZATION

NHS Highland

LOCATION

Highlands and Islands, United Kingdom

VALUE

£125,000

DEADLINE

February 09, 2026 at 12:00

CATEGORY

Other

CPV CODE

33185000

REFERENCE

001944-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Highland requires the provision of Environmental Aids and Equipment to enhance independence, safety, and overall wellbeing for individuals with hearing loss across the Highland region. Maintenance and Repair Support: Offer assistance with the servicing and repair of hearing-related equipment provided to individuals. Recycling and Disposal of Non-Functional Equipment: Facilitate the responsible recycling and disposal of returned equipment that is no longer operational. Training and Advisory Services for Deaf Support Staff: Deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment tailored to the needs of individuals with hearing loss.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No explicit mandatory exclusion grounds are provided in the tender information.

ELIGIBILITY REQUIREMENTS

  • No explicit eligibility requirements are provided in the tender information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide specialist environmental aids and equipment for individuals with hearing loss.
  • Capability to offer maintenance and repair support for hearing-related equipment provided to individuals.
  • Capability to facilitate the responsible recycling and disposal of returned equipment that is no longer operational.
  • Ability to deliver expert guidance and training to deaf support staff on the use, functionality, and appropriateness of specialist aids and equipment.
  • Ability to provide advisory services to deaf support staff tailored to the needs of individuals with hearing loss.
  • Services must enhance independence, safety, and overall wellbeing for individuals with hearing loss.
  • Services must be provided across the Highland region.
💰

FINANCIAL REQUIREMENTS

  • No explicit financial requirements (e.g., minimum turnover, insurance) are provided in the tender information.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-02-09 12:00:00.
  • The bid must cover the provision of environmental aids and equipment.
  • The bid must include maintenance and repair support services for hearing-related equipment.
  • The bid must include recycling and disposal services for non-functional equipment.
  • The bid must include training and advisory services for deaf support staff.
  • The proposed contract duration must be 36 months.

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PDF
Official PDF Version
PDF001944-2026_official.pdf
Summary:
NHS Highland seeks suppliers for specialist environmental aids and equipment for deaf people in the Highland region, including maintenance, recycling, and training services, with an estimated value of £125,000.

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70
Good

Tender Quality Score

This tender is severely lacking in fundamental documentation and detailed requirements, making it difficult for potential bidders to prepare comprehensive proposals and for the contracting authority to conduct a fair and transparent evaluation.

Score Breakdown

Legal Compliance100/100

The tender is severely deficient due to the absence of mandatory exclusion grounds, eligibility requirements, and evaluation criteria. This poses significant legal risks and undermines the principles of public procurement.

Missing mandatory exclusion grounds
Missing eligibility requirements
Clarity40/100

While the description of services is clear at a high level, the complete absence of tender documents means there is no detailed clarity on technical specifications, service level agreements, or operational procedures.

Lack of detailed technical specifications
Absence of full tender documents
Completeness83/100

The tender is extremely incomplete. It lacks the full set of procurement documents, including detailed specifications, terms and conditions, financial requirements, and evaluation criteria.

No tender documents attached
Missing detailed technical specifications
Fairness80/100

The absence of explicit eligibility criteria, mandatory exclusion grounds, and, critically, evaluation criteria, severely compromises the fairness and transparency of the process. Bidders cannot understand how their proposals will be judged, creating an uneven playing field.

Missing evaluation criteria
Missing eligibility requirements
Practicality40/100

The lack of detailed requirements and full tender documents makes it practically impossible for bidders to formulate a precise and competitive offer. It also creates significant challenges for the contracting authority in managing the procurement and subsequent contract.

Bidders cannot prepare precise offers without full documents
Challenges for contract management due to lack of detail
Data Consistency100/100

Based on the provided summary, there are no explicit inconsistencies. However, the absence of full documentation means consistency cannot be fully assessed.

Cannot fully assess consistency due to missing documents
Sustainability0/100

The tender does not indicate any focus on green procurement, social criteria, or innovation, which are increasingly important aspects of responsible public purchasing.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear title and reference number
Organization and estimated value are specified
Description of required services is provided at a high level
Contract duration is clearly stated

Concerns

Absence of full tender documents, making detailed assessment impossible
Missing mandatory exclusion grounds and eligibility requirements, posing legal risks
Missing evaluation criteria, compromising fairness and transparency
Lack of detailed technical and financial requirements for bidders
No explicit focus on green procurement, social criteria, or innovation

Recommendations

1. Immediately publish the complete set of tender documents, including detailed specifications, terms and conditions, and evaluation criteria.
2. Clearly define mandatory exclusion grounds, eligibility requirements, and financial requirements in accordance with procurement law.
3. Incorporate specific criteria for green procurement, social responsibility, and innovation where relevant to the service.

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B
Tender Quality Score
70/ 100 · Good

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