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Visit Newquay Website Design and Build (Revised)

Tender Overview

ORGANIZATION

Newquay Town Council

LOCATION

United Kingdom, United Kingdom

VALUE

£85,200

DEADLINE

February 02, 2026 at 12:00

CATEGORY

Other

CPV CODE

72200000

REFERENCE

007371-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Newquay Town Council wishes to issue this Tender Summary Notice in relation to the above procurement exercise. The Council originally published an Invitation to Tender (ITT) on 3 December 2025 for the design and build of the Visit Newquay website, the Council's official tourism and destination management platform. Following publication, the Council became aware that a number of technical difficulties affected the visibility and accessibility of several important tender documents on procurement website. As a result of these issues, the Council considers it necessary to revise the submission timetable and provide clarification on the process going forward, as this is necessary to ensure that all suppliers are given a fair and reasonable opportunity to respond with access to the full and correct information. Key Updates Due to the technical issues encountered, any submissions previously made cannot be accepted. All suppliers wishing to participate must submit a new, complete tender submission in line with the revised timetable. To reduce administrative burden and in recognition of the issues encountered, the Council will not require hard copy submissions for this tender. Revised Submission Timetable: Deadline for clarification questions: 12:00 noon, Monday 26 January 2026 Deadline for electronic tender submissions: 12:00 noon, Monday 2 February 2026 All submissions must be sent electronically by email to: tenders@newquay.gov.uk An acknowledgement email will be issued for all valid submissions received. Newquay Town Council thanks all interested suppliers for their understanding and continued interest in this opportunity.
⚠️

MANDATORY EXCLUSION GROUNDS

  • None explicitly stated in the provided information.

ELIGIBILITY REQUIREMENTS

  • The supplier must be capable of providing software programming and consultancy services (CPV 72200000).
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The supplier must be capable of designing and building the Visit Newquay website.
  • The supplier must be capable of developing an official tourism and destination management platform.
💰

FINANCIAL REQUIREMENTS

  • None explicitly stated in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Submit a new, complete tender submission.
  • Ensure any previously made submissions are disregarded, as they will not be accepted.
  • Adhere to the revised submission timetable.
  • Submit clarification questions by 12:00 noon, Monday 26 January 2026.
  • Submit the electronic tender by 12:00 noon, Monday 2 February 2026.
  • Send all submissions electronically via email.
  • Email submissions to tenders@newquay.gov.uk.
  • Do not submit hard copies, as they are not required.

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HTM
Attachment A-10530
General InformationA-10530.html
Summary:
This document, intended to provide background information on the Visit Newquay website design and build tender, is currently unavailable due to a 'Page not found' error.
HTM
Attachment A-10531
Technical SpecificationsA-10531.html
Summary:
This document, intended as the "Detailed Specification Document" for the Visit Newquay website, is currently unavailable due to a "Page not found" error, preventing access to specific technical requirements.
HTM
Attachment A-10533
Tender ConditionsA-10533.html
Summary:
This document outlines the background, instructions, and conditions for submitting a new electronic tender for the Visit Newquay website design and build, following a revised timetable due to previous technical issues.
HTM
Attachment A-10534
Submission FormsA-10534.html
Summary:
Newquay Town Council is re-tendering for the Visit Newquay website, requiring new electronic submissions by February 2, 2026, and this document is intended to provide the mandatory response format.
HTM
Attachment A-10535
Financial RequirementsA-10535.html
Summary:
This document, intended as the pricing schedule for the Visit Newquay website tender, is currently inaccessible due to a "Page not found" error.
HTM
Attachment A-11095
OtherA-11095.html
Summary:
This document is a "Page not found" error from the Find a Tender website, indicating that the intended content (Attachment A-11095) is currently unavailable, despite the tender context describing a re-issued ITT for the Visit Newquay website.
DOC
OCDS Record
OCDS Data007371-2026_ocds_record.json
Summary:
This notice from Newquay Town Council revises the tender timetable for the Visit Newquay website design and build due to technical issues, requiring all suppliers to submit new electronic tenders by February 2, 2026.
DOC
OCDS Release Package
OCDS Data007371-2026_ocds_release.json
Summary:
This document is a tender update notice from Newquay Town Council for the Visit Newquay website design and build, clarifying that previous submissions are invalid and new electronic tenders must be submitted by 12:00 noon on Monday 2 February 2026.
PDF
Official PDF Version
General Information007371-2026_official.pdf
Summary:
This document is a Preliminary Market Engagement notice from Derbyshire County Council seeking insights from potential suppliers for a trauma-informed training programme for education settings, with an engagement deadline of 11 February 2026.
HTM
Tender Notice
Administrative Documents007371-2026.html
Summary:
Newquay Town Council has revised the submission timetable and process for the Visit Newquay website design and build tender due to technical issues, requiring all suppliers to submit new electronic tenders by 2 February 2026.

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35
Needs Improvement

Tender Quality Score

This tender is critically flawed due to numerous missing essential documents, a clarification deadline that has already passed, and the inclusion of an irrelevant document, severely hindering fair and practical participation.

Score Breakdown

Legal Compliance50/100

The clarification deadline (2026-01-26) being in the past is a significant procedural flaw. While the submission deadline (2026-02-02) provides a short window, its unreasonableness is compounded by the unavailability of critical tender documents, making it difficult for suppliers to prepare compliant bids. Compliance with transparency and equal treatment principles is severely compromised.

Clarification deadline has passed before today's date
Critical tender documents are inaccessible
Clarity40/100

The description of the tender revision is clear, but the actual requirements are highly unclear due to the unavailability of the 'Detailed Specification Document' and 'Pricing Schedule'. The complete absence of evaluation criteria further diminishes clarity, making it impossible for bidders to understand how their proposals will be judged.

Detailed technical specifications are missing
Financial requirements/pricing schedule are missing
Completeness30/100

This tender is severely incomplete. Four critical documents, including detailed specifications, general information, and the pricing schedule, are marked as 'Page not found'. Furthermore, one 'Official PDF Version' document is entirely irrelevant, belonging to a different tender from another council. Evaluation criteria are also entirely absent.

Four critical tender documents are inaccessible ('Page not found')
Irrelevant document from another council included
Fairness25/100

Fairness is critically compromised. The clarification deadline having already passed, combined with the unavailability of essential documents and the short submission window, severely undermines the equal opportunity for all suppliers to prepare and submit competitive bids. The absence of transparent evaluation criteria further exacerbates this issue, potentially favoring bidders with prior knowledge or existing relationships.

Clarification deadline has passed
Critical tender documents are inaccessible
Practicality40/100

While electronic submission via email is supported, the practical ability for a supplier to prepare a comprehensive and competitive bid is severely hampered. The inability to access critical tender documents (specifications, pricing) and the past clarification deadline make it practically impossible to seek necessary information or formulate a proper response within the given timeframe.

Inability to access critical tender documents
Clarification questions can no longer be submitted
Data Consistency30/100

Data consistency is poor. The most significant inconsistency is the clarification deadline (2026-01-26) being set before today's date (2026-01-28). Additionally, the inclusion of an 'Official PDF Version' document pertaining to a completely different tender from Derbyshire County Council represents a severe data integrity error.

Clarification deadline is in the past relative to today's date
Inclusion of an irrelevant document from a different tender/council
Sustainability20/100

The tender does not include any explicit criteria or mentions related to green procurement, social aspects, or innovation. This indicates a missed opportunity to integrate broader sustainability objectives into the procurement process.

No green procurement criteria
No social aspects mentioned

Strengths

Clear explanation for the tender revision
Estimated value is disclosed
CPV code is appropriately assigned
Electronic submission via email is supported

Concerns

Multiple critical tender documents are inaccessible ('Page not found')
Clarification deadline has already passed
No evaluation criteria are specified
Inclusion of an irrelevant document from another council
Short effective submission window given missing information

Recommendations

1. Immediately rectify all 'Page not found' errors and ensure all essential tender documents are accessible.
2. Re-issue the tender with a new, reasonable timetable, including a proper clarification period, given the significant issues.
3. Clearly define and publish all evaluation criteria to ensure transparency and fairness.

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D
Tender Quality Score
35/ 100 · Needs Improvement

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