United Kingdom22 days leftOpen

Provision of Wellbeing Assistance Programme and Support Services for Individuals Involved in Fitness to Practise and Hearings Processes

Tender Overview

ORGANIZATION

Social Care Wales

LOCATION

Wales, United Kingdom

VALUE

£200,000

DEADLINE

February 25, 2026 at 12:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

007598-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The purpose of this tender is to appoint a supplier to provide a comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales’ fitness to practise and hearings processes. This includes registered workers under investigation, their families, applicants or registered persons referred to case conferences or hearings, complainants, witnesses, whistle-blowers, and the independent panel members who sit on our fitness to practise panel hearings. The service aims to safeguard wellbeing and offer appropriate support throughout these challenging and sensitive procedures. Please see ITT for full requirements.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Not specified in the provided summaries. Bidders must refer to the full Invitation to Tender (ITT) for details.

ELIGIBILITY REQUIREMENTS

  • Not specified in the provided summaries. Bidders must refer to the full Invitation to Tender (ITT) for details.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide comprehensive advice, support, signposting, and counselling services.
  • Expertise in safeguarding wellbeing during challenging and sensitive procedures.
  • Capability to support a diverse range of individuals involved in fitness to practise and hearings processes, including registered workers, their families, applicants, complainants, witnesses, whistle-blowers, and independent panel members.
  • The service must function as a Wellbeing Assistance Programme.
  • Adherence to specific technical requirements and detailed service specifications outlined in the Invitation to Tender (ITT) and associated appendices (e.g., L-6, L-16, L-18).
💰

FINANCIAL REQUIREMENTS

  • Propose a service within the estimated contract value of 200,000 EUR.
  • Propose a service for a contract duration of 24 months.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-02-25T12:00:00+00:00.
  • Complete and submit the Invitation to Tender (ITT) document (L-11.html) as the primary response.
  • Complete and submit Appendix 1 (L-15.html), which is an Excel spreadsheet providing a template for technical specifications or proposed service delivery.
  • Complete and submit Appendix 3 (L-17.html), which is an Excel spreadsheet containing forms or structured data required for submission.
  • Refer to the ITT and other appendices (e.g., L-1, L-2, L-3, L-5, L-6, L-14, L-16, L-18, L-20) for full requirements and conditions.

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HTM
Lot L-11
Technical SpecificationsL-11.html
Summary:
This Invitation to Tender (ITT) and Specification document details the comprehensive advice, support, and counselling service required for individuals involved in Social Care Wales' fitness to practise and hearings processes.
HTM
Lot L-12
Submission FormsL-12.html
Summary:
This tender seeks a supplier to provide comprehensive advice, support, signposting, and counselling services for individuals involved in Social Care Wales' fitness to practise and hearings processes, including registered workers, their families, complainants, witnesses, and panel members, to safeguard their wellbeing.
HTM
Lot L-14
Tender ConditionsL-14.html
Summary:
This document outlines the comprehensive requirements and conditions for providing advice, support, and counselling services to individuals involved in Social Care Wales' fitness to practise and hearings processes.
HTM
Lot L-15
Technical SpecificationsL-15.html
Summary:
This document, likely an Excel spreadsheet for Lot L-15 and Appendix 1, details the technical specifications or provides a template for bidders to outline their proposed service delivery for the comprehensive advice, support, and counselling service.
HTM
Lot L-16
Technical SpecificationsL-16.html
Summary:
This appendix likely details the technical requirements for providing comprehensive advice, support, and counselling services to individuals involved in Social Care Wales' fitness to practise and hearings processes.
HTM
Lot L-17
Submission FormsL-17.html
Summary:
This document, "Atodiad 3" (Appendix 3) for Lot L-17, is likely an Excel spreadsheet containing forms or structured data required for submission in the tender for advice and support services related to Social Care Wales' fitness to practise processes.
HTM
Lot L-18
Technical SpecificationsL-18.html
Summary:
This document is Appendix 4 for Lot L-18, likely containing specific technical requirements or service specifications for the provision of advice, support, and counselling services for individuals involved in Social Care Wales' fitness to practise processes.
HTM
Lot L-19
Technical SpecificationsL-19.html
Summary:
This tender seeks a supplier to provide comprehensive advice, support, and counselling services for individuals involved in Social Care Wales' fitness to practise processes, requiring expertise in safeguarding wellbeing during challenging procedures.
HTM
Lot L-1
Technical SpecificationsL-1.html
Summary:
This appendix, designated as Lot L-1, likely contains specific requirements or forms for the comprehensive advice, support, signposting, and counselling service for individuals involved in Social Care Wales' fitness to practise and hearings processes.
HTM
Lot L-20
General InformationL-20.html
Summary:
This document, titled Appendix 6, likely provides general supplementary information related to the tender for a comprehensive advice and support service for individuals involved in Social Care Wales' fitness to practise processes.
HTM
Lot L-2
Technical SpecificationsL-2.html
Summary:
This document, Appendix 2 for Lot L-2, likely details specific requirements or submission forms for the comprehensive advice and support service tendered by Social Care Wales.
HTM
Lot L-3
Technical SpecificationsL-3.html
Summary:
This Appendix 4 for Lot L-3 likely details specific requirements or submission forms for the comprehensive advice and counselling service for individuals involved in Social Care Wales' fitness to practise processes.
HTM
Lot L-4
OtherL-4.html
Summary:
This document, Appendix 5 for Lot L-4, is a binary PDF file whose specific content regarding requirements or qualifications for the social care support services tender is currently unreadable.
HTM
Lot L-5
Technical SpecificationsL-5.html
Summary:
This document, Appendix 6 for Lot L-5, likely details specific requirements for providing comprehensive advice, support, and counselling services to individuals involved in Social Care Wales' fitness to practise and hearings processes.
HTM
Lot L-6
Technical SpecificationsL-6.html
Summary:
This document, Appendix 7 for Lot L-6, likely outlines specific technical requirements or detailed service specifications for providing comprehensive advice, support, and counselling services for individuals involved in Social Care Wales' fitness to practise and hearings processes.
DOC
OCDS Record
OCDS Data007598-2026_ocds_record.json
Summary:
This tender seeks a supplier to provide comprehensive advice, support, signposting, and counselling services for individuals involved in Social Care Wales' fitness to practise and hearings processes, including registered workers, families, complainants, witnesses, and panel members.
DOC
OCDS Release Package
OCDS Data007598-2026_ocds_release.json
Summary:
Social Care Wales seeks a supplier to provide comprehensive advice, support, signposting, and counselling services for individuals involved in their fitness to practise and hearings processes, including registered workers, families, complainants, and panel members.
PDF
Official PDF Version
General Information007598-2026_official.pdf
Summary:
This tender notice from Social Care Wales seeks a supplier for a wellbeing assistance program supporting individuals involved in fitness to practise processes, detailing the service scope, estimated value, contract dates, and key deadlines, with full requirements found in the ITT and Appendix 1 - WPSQ.
HTM
Tender Notice
General Information007598-2026.html
Summary:
Social Care Wales seeks a supplier for a Wellbeing Assistance Programme providing advice, support, signposting, and counselling to individuals involved in fitness to practise and hearings processes, including workers, families, complainants, and panel members, with an estimated value of £166,667 over up to four years.

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50
Fair

Tender Quality Score

This tender presents a clear service need but suffers from critical deficiencies in data consistency and the absence of explicit evaluation criteria, significantly impacting fairness and clarity for potential bidders.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV codes appropriately, and there are no reported disputes. However, the absence of a clear reveal date in the summary and the need to refer to the full ITT for mandatory exclusion and eligibility grounds slightly detract from full transparency.

Missing reveal date in summary
Mandatory exclusion/eligibility details not fully specified in summary
Clarity55/100

While the service description is clear, the critical absence of specified evaluation criteria in the provided information makes it difficult for bidders to understand how their proposals will be assessed. The AI-extracted requirements also frequently defer to the full ITT for details.

Missing evaluation criteria
AI-extracted requirements often defer to full ITT for details
Completeness55/100

Basic tender information, value, and duration are provided, and all documents are listed. However, the critical omission of evaluation criteria and the incomplete summary of mandatory exclusion and eligibility requirements represent significant gaps in the provided overview.

Missing evaluation criteria
Incomplete mandatory exclusion/eligibility requirements in summary
Fairness35/100

The lack of disclosed evaluation criteria is a severe impediment to fairness and transparency, as bidders cannot objectively prepare their proposals or understand the basis of award. The absence of electronic submission also creates potential barriers to equal access.

Missing evaluation criteria
No e-submission
Practicality50/100

The contract start date and duration are clearly specified. However, the absence of electronic submission capabilities is a significant practical drawback in modern procurement, potentially increasing administrative burden for bidders.

No e-submission
Data Consistency25/100

A critical inconsistency exists between the estimated value and contract duration stated in the main financial information (200,000 EUR, 24 months) and the Tender Notice/Official PDF summary (£166,667, up to four years). This fundamental discrepancy is a major concern for tender integrity.

Inconsistent estimated value and contract duration across documents
Sustainability20/100

The tender does not explicitly incorporate green procurement, social criteria (beyond the inherent social nature of the service), or innovation focus, indicating a missed opportunity to promote broader sustainability objectives.

No explicit green, social, or innovation criteria

Strengths

Clear service description
Well-defined procedure type and CPV code
Value and duration specified
No reported disputes

Concerns

Critical inconsistency in estimated value and contract duration
Missing evaluation criteria
Lack of electronic submission
Incomplete summary of mandatory exclusion/eligibility requirements

Recommendations

1. Immediately clarify and rectify the financial and duration inconsistencies.
2. Publish clear and objective evaluation criteria.
3. Implement electronic submission for future tenders.

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Tender Quality Score
50/ 100 · Fair

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