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Provision of Development and Delivery of Feasibility Test for Online Collection of Crime Statistics

Tender Overview

LOCATION

United Kingdom, United Kingdom

VALUE

Not disclosed

DEADLINE

February 06, 2026 at 00:00

CATEGORY

Other

CPV CODE

79300000

REFERENCE

005489-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

About the Office for National Statistics (ONS) ONS is the UK's largest independent producer of official statistics and is the National Statistical Institute for the UK. Formally, it is the executive office of the UK Statistics Authority, a non-Ministerial Department established by the Statistics and Registration Service Act 2007. It is responsible for collecting and publishing statistics related to the economy, population, and society at national, regional, and local levels. ONS plays a leading role in national and international good practice in the production of official statistics. Introduction ONS (the Authority) is currently undertaking a programme of development work to enhance the collection of crime statistics through the introduction of an online survey. This builds on development work conducted to date for the Crime Survey for England and Wales (CSEW). This procurement intends to fulfil requirements by contracting with a single or multiple suppliers to test feasibility of collecting data online and improving statistics on crime victimisation and public perceptions of crime. In 2026-27, we are aiming to set up and run a feasibility test to produce estimates of anti-social behaviour and perceptions of policing. The survey length is expected to average around 30 minutes and sample size requirement of approximately 15,000 interviews to allow for estimates for 7 priority Police Force Areas (PFAs) and a national estimate (England and Wales). Exact sample design and requirements will be agreed with the contractor. Following a successful feasibility test, ONS expects to launch a larger scale online survey (likely to be subject to a separate procurement exercise) in 2027-28. We will also be using this feasibility test to pilot partially redesigned crime screeners and victimisation modules to assess progress and inform the next iteration of research and development. ONS is seeking to contract with suppliers that can provide expertise in the following areas: - -Questionnaire development and cognitive testing, particularly in transitioning face-to-face surveys online. -Usability and cogability testing of online surveys. -Survey design for online and multi-mode surveys (including sample design, weighting, and respondent selection approaches). -Data collection and respondent engagement approaches for online surveys ONS is seeking to procure up to four separate lots of work: a. Questionnaire development and cognitive interviews for CSEW modules (modules to be confirmed) b. Development of the screener and victimization modules for online completion. c. End-to-end testing, usability and/or cogability testing for an online survey instrument d. Survey design and fieldwork delivery for online survey feasibility test Previous development work can be found here (links can ben accessed by copying and pasting into you internet browser): Research on Transforming the Crime Survey for England and Wales Work package A: Developing and testing an online version of the CSEW questionnaire (2022)  https://27192314.fs1.hubspotusercontent-eu1.net/hubfs/27192314/CSEW files/CSEW Transformation Research Work Package A Main Report.pdf   Consultation response (7 November 2022)  https://consultations.ons.gov.uk/external-affairs/crime-consultation/results/csewconsultationresponsedocumentpdf.pdf   https://consultations.ons.gov.uk/external-affairs/crime-consultation/   Transformation of the Crime Survey for England and Wales - Discovery research on the redesign of multi-mode questions - Part 1  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/transformationofthecrimesurveyforenglandandwalestransformationdiscoveryresearchontheredesignofmultimodequestions   Crime Survey for England and Wales Transformation - Discovery Part 2: mental models research (8th Aug 2025)  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/crimesurveyforenglandandwalestransformationdiscoverypart2mentalmodelsresearch   Crime Survey for England and Wales Transformation - Discovery Part 3: Redesign of the screener module (2nd April 2025)  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/crimesurveyforenglandandwalestransformationdiscoverypart3redesignofthescreenermodule   Discussion Areas for potential bidders engaging in Market Engagement? -How would you recommend sampling one individual per household for the survey (for victimisation modules)? -What would be your recommended approach to ensure the survey is inclusive - including for those who may feel unable to take part online? -Can you recommend approaches for producing statistics using multi-modal data and impact on the continuity of a time series? -What actions can be taken to maximise response rates? -Can you suggest the technology required to run the survey and for ONS to receive and access the data? -Can you recommend the extent of usability testing required? Can you outline a suggested timeline to set up and deliver this work?
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly stated in this market engagement notice.
✓

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements (e.g., legal form, registration) are explicitly stated in this market engagement notice.
  • Ability to contract as a single supplier or as part of a multiple supplier arrangement.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide expertise in questionnaire development and cognitive testing, particularly in transitioning face-to-face surveys online.
  • Ability to provide expertise in usability and cogability testing of online surveys.
  • Ability to provide expertise in survey design for online and multi-mode surveys, including sample design, weighting, and respondent selection approaches.
  • Ability to provide expertise in data collection and respondent engagement approaches for online surveys.
  • Capability to deliver work for one or more of the following lots:
  • Questionnaire development and cognitive interviews for CSEW modules.
  • Development of the screener and victimization modules for online completion.
  • End-to-end testing, usability and/or cogability testing for an online survey instrument.
  • Survey design and fieldwork delivery for an online survey feasibility test.
  • Ability to conduct a feasibility test to produce estimates of anti-social behaviour and perceptions of policing.
  • Capability to design and execute a survey with an expected average length of around 30 minutes.
  • Capability to achieve a sample size of approximately 15,000 interviews.
  • Ability to produce estimates for 7 priority Police Force Areas (PFAs) and a national estimate (England and Wales).
  • Ability to pilot partially redesigned crime screeners and victimisation modules.
  • Ability to recommend approaches for sampling one individual per household for victimisation modules.
  • Ability to recommend approaches to ensure survey inclusivity, including for those who may feel unable to take part online.
  • Ability to recommend approaches for producing statistics using multi-modal data and assessing the impact on the continuity of a time series.
  • Ability to recommend actions to maximise response rates.
  • Ability to suggest the technology required to run the survey and for ONS to receive and access the data.
  • Ability to recommend the extent of usability testing required.
  • Ability to outline a suggested timeline to set up and deliver the work within a 12-month contract duration.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements (e.g., turnover, financial standing) are explicitly stated in this market engagement notice.
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SUBMISSION REQUIREMENTS

  • Submit responses by the deadline: 2026-02-06T00:00:00.
  • Provide recommendations and approaches for the discussion areas outlined by ONS (e.g., sampling, inclusivity, multi-modal data, response rates, technology, usability testing, timeline).

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DOC
OCDS Record
OCDS Data005489-2026_ocds_record.json
Summary:
The Office for National Statistics is seeking suppliers for a market engagement to develop and test an online survey for crime statistics, covering questionnaire design, usability, survey methodology, and fieldwork delivery for a 2026-27 feasibility study.
DOC
OCDS Release Package
OCDS Data005489-2026_ocds_release.json
Summary:
ONS seeks suppliers for a feasibility test to enhance crime statistics collection via an online survey, requiring expertise in questionnaire development, usability testing, survey design, data collection, and fieldwork delivery for up to four lots.
PDF
Official PDF Version
General Information005489-2026_official.pdf
Summary:
The Office for National Statistics is conducting preliminary market engagement for a procurement to develop and deliver a feasibility test for online collection of crime statistics, seeking expertise in questionnaire development, usability testing, survey design, and data collection across up to four lots.
HTM
Tender Notice
General Information005489-2026.html
Summary:
The Office for National Statistics is seeking suppliers for preliminary market engagement to develop and deliver a feasibility test for online collection of crime statistics, requiring expertise in questionnaire development, usability testing, survey design, and data collection.

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74
Good

Tender Quality Score

This market engagement notice provides a highly detailed and clear overview of the project, seeking valuable market input for a significant online crime statistics feasibility test. While strong in clarity and project definition, it exhibits some data completeness and practical shortcomings, particularly regarding structured metadata and e-submission.

Score Breakdown

Legal Compliance75/100

The notice clearly defines its purpose as market engagement, and the CPV code is appropriate. However, the 'Type' and 'Procedure' fields are marked as 'None,' and the reveal date is missing, indicating deficiencies in structured data classification for the notice itself.

•'Type' and 'Procedure' fields are 'None'
•Missing reveal date
Clarity90/100

The project description is exceptionally clear, detailing the ONS's objectives, the scope of the feasibility test, required expertise, and specific discussion areas for potential bidders. The AI-extracted requirements accurately reflect this clarity.

Completeness70/100

Basic information, deadlines, and duration are provided. While the estimated value is classified, which is common for market engagement, the absence of a formal procedure type, a liable person, and the missing reveal date indicate gaps in the structured data.

•Estimated value not disclosed (classified)
•'Type' and 'Procedure' fields are 'None'
Fairness85/100

The requirements are generic and not tailored, and the open discussion areas promote broad market participation. However, the classified value reduces full transparency, and the lack of electronic submission capabilities presents a barrier to equal access and efficiency.

•Estimated value not disclosed (classified)
•No electronic submission method specified
Practicality65/100

The contract start date and duration are clear. However, the absence of electronic submission is a significant practical drawback in modern procurement, and the classified value limits financial transparency for planning.

•No electronic submission method specified
•Estimated value not disclosed (classified)
Data Consistency70/100

Dates are logical and there are no disputes. However, the 'Type' and 'Procedure' fields being 'None,' the empty 'Liable Person' field, and the missing reveal date indicate inconsistencies and gaps in the structured data provided for the notice.

•'Type' and 'Procedure' fields are 'None'
•Empty 'Liable Person' field
Sustainability50/100

The project itself, focusing on enhancing crime statistics through online surveys and new methodologies, inherently involves an innovation focus. However, the notice does not explicitly include green or social procurement criteria.

•No explicit green procurement criteria
•No explicit social procurement criteria

Strengths

Highly clear and detailed project description
Well-defined technical expertise requirements
Open market engagement with specific discussion areas
Appropriate CPV code for the service
Inherent innovation focus in the project's scope

Concerns

Structured data fields for 'Type' and 'Procedure' are 'None'
Estimated value is classified and not disclosed
Lack of electronic submission capabilities
Missing reveal date for the notice
Absence of explicit green or social procurement criteria

Recommendations

1. Ensure all structured data fields, including 'Type', 'Procedure', and 'Liable Person', are accurately populated to improve data quality and transparency.
2. Implement electronic submission capabilities for all procurement notices to enhance accessibility and efficiency for potential bidders.
3. Consider integrating explicit green and social procurement criteria into future stages of this project where applicable.

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B
Tender Quality Score
74/ 100 · Good
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