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Provision of Domestic Cleaning Services to the University of Aberdeen Owned Domestic Housing - University of Aberdeen

Tender Overview

ORGANIZATION

University of Aberdeen

LOCATION

North Eastern Scotland, United Kingdom

VALUE

Not disclosed

DEADLINE

February 10, 2026 at 12:00

CATEGORY

Other

CPV CODE

90911000

REFERENCE

000749-2026

Project Timeline

Contact Information

View Original

Original Tender Description

It is the intention of the University to establish a ranked framework agreement with a maximum of (2) two Contractors to work with the University’s Estates Team. The appointed service provider must supply cleaners who possess demonstratable experience in domestic house cleaning, including the ability to undertake domestic dirty cleans where more intensive effort is required. It is essential that these cleaners are trained and capable of delivering high standards of cleanliness across a variety of home environments. In the absence of directly employed professionals with the necessary skills, the service provider must ensure access to appropriately qualified subcontractors to fulfil these requirements. The provider remains responsible for maintaining quality and compliance regardless of the delivery method.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements are detailed in the provided information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The service provider must supply cleaners who possess demonstrable experience in domestic house cleaning.
  • Cleaners must have the ability to undertake domestic dirty cleans where more intensive effort is required.
  • Cleaners must be trained and capable of delivering high standards of cleanliness across a variety of home environments.
  • The service provider must ensure access to appropriately qualified subcontractors if directly employed professionals lack the necessary skills.
  • The service provider remains responsible for maintaining quality and compliance regardless of the delivery method (direct employees or subcontractors).
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements are detailed in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted by the deadline: 2026-02-10 12:00:00.
  • The bid is for establishing a ranked framework agreement for domestic cleaning services.
  • Bidders must acknowledge that a maximum of two contractors will be appointed to the framework agreement.

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PDF
Official PDF Version
PDF000749-2026_official.pdf
Summary:
The University of Aberdeen seeks two experienced domestic cleaning service providers for a framework agreement, requiring skilled cleaners capable of high-standard and intensive "dirty cleans" across various home environments, with the provider responsible for quality and compliance.

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66
Good

Tender Quality Score

This tender provides a basic description of required domestic cleaning services but suffers from significant incompleteness, notably the absence of full tender documents and critical evaluation criteria, which severely hinders fair competition and transparency.

Score Breakdown

Legal Compliance100/100

The tender lacks explicit details on mandatory exclusion grounds and eligibility requirements, which are fundamental aspects of public procurement legal frameworks and essential for ensuring legal compliance and fair participation.

Absence of specific mandatory exclusion grounds
Absence of specific eligibility requirements
Clarity40/100

The description of the required cleaning services and cleaner capabilities is reasonably clear within the provided extract. However, the overall clarity of the procurement process is severely compromised by the complete lack of comprehensive tender documents and evaluation criteria.

Overall procurement process clarity is low due to missing full tender documents and evaluation criteria
Completeness75/100

The tender is critically incomplete, lacking essential documents, estimated value, detailed financial requirements, and crucially, comprehensive evaluation criteria. This makes it impossible for bidders to prepare comprehensive and compliant offers.

Absence of full tender documents and content
Missing estimated value
Fairness60/100

The absence of evaluation criteria and detailed eligibility/exclusion grounds creates a significant risk to fairness and transparency, potentially leading to arbitrary decision-making. While limiting to two contractors is permissible, without clear selection criteria, it raises concerns. The technical requirements for cleaners appear standard for the service and do not seem tailored to a specific company.

Absence of evaluation criteria compromises fair assessment and transparency
Potential for arbitrary selection due to missing criteria for framework agreement
Practicality40/100

Bidders would find it highly impractical to prepare a compliant and competitive bid based solely on the provided extract, given the complete absence of full tender documents, detailed instructions, and evaluation criteria.

Impractical for bidders to prepare a comprehensive bid without full tender documents and instructions
Data Consistency100/100

Based on the limited information provided in the extract, there are no apparent inconsistencies.

Sustainability0/100

The tender does not include any explicit sustainability or social criteria, missing an opportunity to promote responsible procurement practices and broader societal benefits.

Absence of sustainability criteria
Absence of social criteria

Strengths

Clear title, reference number, and organization specified
Description of required services and cleaner skills is present
Open procedure type promotes broader participation
Contract duration is specified

Concerns

Absence of full tender documents and content
Missing evaluation criteria, making bid assessment opaque
Lack of disclosed estimated contract value
Absence of specific mandatory exclusion grounds and eligibility requirements
Limiting the framework to two contractors without clear selection methodology

Recommendations

1. Publish full tender documents including detailed instructions, terms, and conditions.
2. Clearly define and publish comprehensive evaluation criteria for all stages of the procurement.
3. Disclose the estimated contract value to aid bidder decision-making and resource allocation.

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Tender Quality Score
66/ 100 · Good

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