United Kingdom23 days leftOpen

Preliminary Market Engagement Regarding Market Research Services

Tender Overview

LOCATION

United Kingdom, United Kingdom

VALUE

£14,400,000

DEADLINE

February 26, 2026 at 00:00

CATEGORY

Other

CPV CODE

79310000

REFERENCE

007957-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Network Rail procures B2C/B2B/CX research services & commercial/consumer market intelligence to support internal and external communications, marketing & engagement activities. This is currently done via a multi-lot framework with multiple suppliers per lot to facilitate both short- and long- term projects with call off mechanisms varying subject to value. NR is undertaking market engagement via a questionnaire to help understand how to potentially retender these services. Any eventual procurement will be undertaken in accordance with the Procurement Act 2023.
⚠️

MANDATORY EXCLUSION GROUNDS

  • None are specified for participation in this preliminary market engagement. The eventual procurement will be conducted under the Procurement Act 2023, which will include mandatory exclusion grounds.

ELIGIBILITY REQUIREMENTS

  • Be an interested supplier capable of providing B2C/B2B/CX market research services and commercial/consumer market intelligence.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • None are specified as a prerequisite for participating in this preliminary market engagement. The market engagement aims to gather information on supplier capabilities to inform the future tender.
💰

FINANCIAL REQUIREMENTS

  • None are specified for participation in this preliminary market engagement.
📋

SUBMISSION REQUIREMENTS

  • Complete and submit the market engagement questionnaire.
  • Ensure the questionnaire is submitted by the deadline of February 26, 2026, 00:00:00.

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HTM
Planning Notice
General Information007957-2026.html
Summary:
Network Rail is conducting preliminary market engagement via a questionnaire to gather feedback on its B2C/B2B/CX market research services and inform a potential future multi-lot framework tender, with an estimated value of £12M.
DOC
OCDS Record
OCDS Data007957-2026_ocds_record.json
Summary:
This OCDS record serves as a pipeline notice for Network Rail's market engagement regarding future B2C/B2B/CX research and market intelligence services, indicating a potential retender under the Procurement Act 2023.
DOC
OCDS Release Package
OCDS Data007957-2026_ocds_release.json
Summary:
This OCDS data package outlines Network Rail's planning for a future procurement of B2C/B2B/CX market research services, currently in the market engagement phase to inform the eventual tender.
PDF
Official PDF Version
General Information007957-2026_official.pdf
Summary:
Network Rail is conducting preliminary market engagement via a questionnaire, due by February 26, 2026, to gather feedback for a potential future retender of B2C/B2B/CX market research services, estimated at £12M, with a view to establishing a new framework.

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75
Good

Tender Quality Score

This is a well-structured Preliminary Market Engagement (PME) for market research services, clearly outlining its purpose to inform a future multi-lot framework tender under the Procurement Act 2023.

Score Breakdown

Legal Compliance75/100

As a Preliminary Market Engagement (PME), formal tender legal requirements are not yet applicable. The tender clearly defines its status as 'planning' and states that the eventual procurement will comply with the Procurement Act 2023. CPV codes are correctly assigned, and the PME itself is a legally sound preparatory step.

Clarity80/100

The description is very clear about the purpose of this exercise as a PME via a questionnaire. Requirements for participation in the PME are well-documented and understandable, focusing on gathering market information rather than formal tender submissions. The absence of evaluation criteria and performance conditions is appropriate for this preliminary stage.

Completeness70/100

All basic information such as title, reference, organization, estimated value, and future contract duration/start date are provided. Requirements for PME participation are defined. While it lacks the full detail of a formal tender, it is sufficiently complete for a preliminary market engagement.

Fairness85/100

The PME promotes fairness by seeking broad market input with generic eligibility requirements, ensuring it is not tailored to a specific company. The estimated value is disclosed, and document access appears to be full. The deadline for questionnaire submission is reasonable for market engagement.

Practicality65/100

The contract start date and duration are clearly specified, and financing information is available. However, the automated check indicates a lack of e-submission support for the questionnaire, which is a notable practical drawback in modern procurement processes.

No e-submission for questionnaire
Data Consistency90/100

All key fields are populated, and the information provided across the basic details, description, and document summaries is consistent. There are no reported suspensions or disputes, and dates are logical.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation focus within the provided PME information. While this is common for preliminary stages, it indicates no proactive integration of sustainability criteria at this point.

No explicit mention of green procurement
No explicit mention of social criteria

Strengths

Clear purpose and scope for market engagement
Transparent value disclosure for future contract
Generic and fair eligibility requirements
Good data consistency across information provided
Proactive market engagement to inform future tender

Concerns

Lack of e-submission for the market engagement questionnaire
No explicit mention of sustainability or social criteria for the future tender
Absence of a formal procedure type (though appropriate for PME status)

Recommendations

1. Implement e-submission for future market engagement activities and formal tenders to enhance practicality.
2. Consider integrating sustainability, social, and innovation criteria into the future framework tender.
3. Clearly communicate the expected timeline for the formal tender process following the PME.

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B
Tender Quality Score
75/ 100 · Good

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