United Kingdom21 days leftOpen

HMRC NewCo IT4IT Hackathon and Delivery

Tender Overview

ORGANIZATION

HM Revenue & Customs

LOCATION

United Kingdom, United Kingdom

VALUE

£954,000

DEADLINE

February 23, 2026 at 10:00

CATEGORY

Other

CPV CODE

72000000

REFERENCE

008230-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Innovative and practical solutions to embed IT4IT-aligned ways of working across HMRC's delivery ecosystem. The focus is on enabling a new operating model NewCo that brings together strategic portfolio management, agile planning and DevOps. Potential solutions may include (but are not limited to) the configuration and extension of ServiceNow capabilities, the development of minimum viable products (MVPs) that demonstrate IT4IT principles in action, and implementation approaches that support rapid scaling and adoption.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • Resources deployed for the contract must be onshore.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide innovative and practical solutions for embedding IT4IT-aligned ways of working across HMRC's delivery ecosystem.
  • Solutions must enable a new operating model (NewCo) integrating strategic portfolio management, agile planning, and DevOps.
  • Capability to configure and extend ServiceNow functionalities.
  • Capability to develop Minimum Viable Products (MVPs) that demonstrate IT4IT principles.
  • Capability to implement approaches supporting rapid scaling and adoption.
  • Possession of ServiceNow Specialist certification.
💰

FINANCIAL REQUIREMENTS

  • Minimum annual turnover of £1,000,000.
📋

SUBMISSION REQUIREMENTS

  • Provide past performance certificates.
  • Submit the bid by 2026-02-23T10:00:00+00:00.

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HTM
Attachment A-11203
OCDS DataA-11203.html
Summary:
This document is a Find a Tender notice detailing a past contract awarded by West Suffolk Council for Mycelia Biodiversity Net Gain Software, providing information on the supplier, contract value, and procedure.
DOC
OCDS Record
OCDS Data008230-2026_ocds_record.json
Summary:
This OCDS record provides structured data about the planning phase of HM Revenue & Customs' tender for IT4IT-aligned solutions, including a link to the planned procurement notice.
DOC
OCDS Release Package
OCDS Data008230-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data about the HMRC tender for innovative IT4IT solutions, detailing the contracting authority and the legal basis for the procurement.
PDF
Official PDF Version
Qualification Requirements008230-2026_official.pdf
Summary:
This HMRC tender notice seeks innovative IT4IT solutions to integrate strategic portfolio management, agile planning, and DevOps, requiring suppliers to have a minimum £1M turnover, ServiceNow Specialist certification, onshore resources, and provide past performance certificates.
HTM
Tender Notice
Notice008230-2026.html
Summary:
Download failed - no summary available

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63
Good

Tender Quality Score

This tender presents a clear technical vision but suffers from significant deficiencies in transparency and modern procurement practices, notably the absence of evaluation criteria and electronic submission.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV code clearly, and there are no reported disputes. However, the absence of a reveal date and the liable person, along with the 'onshore resources' requirement, represent minor disclosure and potential market access issues, though likely compliant with national UK regulations.

Missing reveal date
Missing liable person
Clarity60/100

The description of the required solutions and the AI-extracted technical requirements are clear and well-articulated. However, the critical absence of specified evaluation criteria significantly hinders bidders' understanding of how their proposals will be assessed, leading to a lower score.

No evaluation criteria specified
Completeness65/100

Basic information, financial details, timeline, and location are adequately provided. Nevertheless, the tender is incomplete due to the critical omission of evaluation criteria and one document failing to download, which are significant gaps for a comprehensive tender package.

No evaluation criteria specified
One document failed to download
Fairness55/100

Fairness is severely impacted by the lack of specified evaluation criteria, preventing objective bid preparation and assessment. The absence of e-submission creates an unnecessary barrier, and the specific 'ServiceNow Specialist certification' and 'onshore resources' requirements, while potentially justifiable, limit competition.

No evaluation criteria specified
No e-submission
Practicality60/100

The tender's practicality is significantly undermined by the lack of electronic submission, which is a fundamental expectation for modern procurement processes in 2026. Other practical elements like contract duration and start date are clearly stated.

No e-submission
Data Consistency70/100

Key dates are logical and consistent, and there are no reported disputes. However, the tender has minor data gaps, including missing information for the liable person, procedure codes, and the crucial reveal date, which affects overall data completeness.

Missing Liable Person
Missing Type/Procedure codes
Sustainability50/100

The tender demonstrates a clear focus on innovation, explicitly mentioning 'Hackathon' and 'innovative solutions'. However, it completely lacks any green procurement or social criteria, which are increasingly vital components of responsible public procurement.

No green procurement criteria
No social criteria

Strengths

Clear and detailed technical description
Value and duration clearly disclosed
Explicit focus on innovation and hackathon approach
Logical timeline and contract start date
CPV code appropriately assigned

Concerns

Critical absence of evaluation criteria
Lack of electronic submission capability
Specific ServiceNow certification and onshore resource requirements may limit competition
Missing key data fields (e.g., reveal date, liable person)
No integration of green or social sustainability criteria

Recommendations

1. Immediately publish clear and objective evaluation criteria to ensure fairness and transparency.
2. Implement electronic submission to modernize the process and enhance accessibility for bidders.
3. Review and justify highly specific requirements like ServiceNow certification and onshore resources to ensure they are proportionate and do not unduly restrict competition.

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B
Tender Quality Score
63/ 100 · Good

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