United Kingdom30 days leftOpen

Shopping Centre Cleaning and Security Services

Tender Overview

LOCATION

Surrey, East and West Sussex, United Kingdom

VALUE

£4,500,000

DEADLINE

March 04, 2026 at 12:00

CATEGORY

Other

CPV CODE

79710000

REFERENCE

005542-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Shopping Centre combined Cleaning and Security Services in the town centre of Camberley Surrey. The requirement is to be fulfilled by one Service Provider only, without any use of sub-contractors or sub-contracting. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Camberley:-Security-services./2U6RD72QW8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/2U6RD72QW8
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • The bidder must be a single Service Provider.
  • The bidder must not use sub-contractors or sub-contracting for the fulfillment of the services.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The bidder must be capable of providing combined Cleaning Services.
  • The bidder must be capable of providing combined Security Services.
  • The services must be delivered in the town centre of Camberley, Surrey.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements (e.g., minimum turnover, financial ratios) are detailed in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Tenders must be submitted via the Delta eSourcing portal (https://www.delta-esourcing.com/respond/2U6RD72QW8).
  • The submission deadline is 2026-03-04 at 12:00:00+00:00.

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DOC
OCDS Record
OCDS Data005542-2026_ocds_record.json
Summary:
This document is an OCDS Record providing structured data about the tender for combined cleaning and security services at a Camberley shopping centre, requiring a single service provider without sub-contractors.
DOC
OCDS Release Package
OCDS Data005542-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data detailing the tender for combined cleaning and security services for Camberley Shopping Centre, issued by Surrey Heath Borough Council.
PDF
Official PDF Version
Administrative Documents005542-2026_official.pdf
Summary:
Surrey Heath Borough Council seeks a single service provider for combined cleaning and security services at Camberley Shopping Centre, with an estimated value of £3.75M, requiring no sub-contracting, and tenders due by 4 March 2026 via Delta eSourcing.
HTM
Tender Notice
Administrative Documents005542-2026.html
Summary:
This document is a contract award notice for leader development services for Thirteen Housing Group Limited, detailing the scope and identifying the procurement as completed.

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46
Fair

Tender Quality Score

This tender presents significant concerns regarding fairness, legal compliance, and data consistency due to highly restrictive eligibility criteria, missing critical legal and evaluation details, and contradictory information within the documentation. While basic information is present and e-submission is supported, the overall quality is compromised by fundamental omissions and inconsistencies.

Score Breakdown

Legal Compliance40/100

The tender lacks specified mandatory exclusion grounds, which is a fundamental legal requirement. The 'one Service Provider only, without any use of sub-contractors or sub-contracting' clause is highly restrictive and potentially anti-competitive. Furthermore, Document 1 is an incorrect contract award notice for a different tender, indicating poor document management and a legal flaw. The CPV code is also not fully representative of the combined services.

Missing mandatory exclusion grounds
Highly restrictive 'no sub-contracting' clause
Clarity45/100

A critical issue is the complete absence of specified evaluation criteria, making the assessment process opaque. There is also a contradiction between the 'Divided into Parts' characteristic and the 'one Service Provider only, without any use of sub-contractors or sub-contracting' requirement, creating ambiguity. While the service description is clear, the overall clarity is severely hampered by these omissions and inconsistencies.

No evaluation criteria specified
Contradiction between 'Divided into Parts' and 'no sub-contracting'
Completeness55/100

While basic information like title, reference, organization, value, and deadlines are present, the tender is incomplete in critical areas. Mandatory exclusion grounds, specific financial requirements, and all evaluation criteria are missing. The inclusion of an incorrect document (Document 1) also detracts from the completeness of relevant information.

Missing mandatory exclusion grounds
Missing specific financial requirements
Fairness35/100

The absence of evaluation criteria is a major transparency and fairness concern. The requirement for 'one Service Provider only, without any use of sub-contractors or sub-contracting' for a combined service of this scale is highly restrictive, potentially tailoring the tender to a limited number of large, integrated providers and significantly reducing competition. The incorrect document also impacts fairness by providing misleading information.

No evaluation criteria specified
Highly restrictive 'no sub-contracting' clause limits competition
Practicality65/100

Electronic submission via Delta eSourcing is supported, and key dates (submission, contract start, duration) are clearly specified. However, the highly restrictive 'no sub-contracting' clause creates a significant practical barrier for many potential bidders, limiting their ability to form consortia or specialize. The presence of an incorrect document also poses practical challenges for bidders seeking accurate information.

Restrictive 'no sub-contracting' clause limits bidder participation
Incorrect document (Document 1) creates practical hurdles
Data Consistency45/100

There are significant inconsistencies within the tender information. The 'Characteristics: Divided into Parts' directly contradicts the 'one Service Provider only, without any use of sub-contractors or sub-contracting' requirement. The inclusion of Document 1, which is a contract award notice for a completely different tender, is a critical data error. Minor inconsistencies include the single CPV for combined services and the empty 'Liable Person' and 'Procedure Code' fields.

Contradiction between 'Divided into Parts' and 'no sub-contracting'
Incorrect document (Document 1) included
Sustainability20/100

The tender does not indicate any focus on green procurement, social aspects, or innovation. It is also noted as not being EU funded, which often correlates with higher sustainability standards. There is a complete absence of sustainability considerations.

No green procurement criteria
No social criteria

Strengths

Clear description of the core services (combined cleaning and security)
Estimated value, duration, and contract start date are specified
Electronic submission via Delta eSourcing portal is supported
Basic tender information (title, reference, organization) is provided
Value is disclosed and not classified

Concerns

Highly restrictive eligibility requirement ('one Service Provider only, without any use of sub-contracting') limits competition and raises fairness issues
Absence of mandatory exclusion grounds and specific financial requirements
Critical lack of specified evaluation criteria, hindering transparency and fairness
Significant data inconsistencies, including 'Divided into Parts' vs. 'no sub-contracting' and an incorrect document (Document 1)
Inaccurate CPV code for a combined service

Recommendations

1. Revise eligibility criteria to allow for sub-contracting or consortia to foster greater competition and market access.
2. Clearly define and publish all mandatory exclusion grounds, financial requirements, and detailed evaluation criteria.
3. Correct all documentation, especially replacing the incorrect Document 1, and resolve internal inconsistencies.

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C
Tender Quality Score
46/ 100 · Fair

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