United Kingdom210 days leftOpen

Care and Support Service at Hanley Gardens & Beaumont Rise

Tender Overview

ORGANIZATION

Islington Council

LOCATION

London, United Kingdom

VALUE

£1,898,840

DEADLINE

August 31, 2026 at 23:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

001937-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Islington Council is seeking to procure a Care and Support service for up to 17 adults with complex and enduring mental health needs. The service will be delivered within supported living accommodation comprising either self-contained studio apartments with shared communal facilities at Beaumont Rise, a new development currently under construction or individual rooms with shared facilities at Hanley Gardens, an existing scheme. The provider will support residents with daily living tasks such as medication management, budgeting, cleaning, and cooking. The service will deliver trauma-informed, person-centred, and strength-based mental health support. Providers must demonstrate expertise in active risk management and work collaboratively with clinical teams to ensure resident safety and wellbeing. The successful provider will have a proven track record of delivering high-quality care and support services to individuals with complex mental health needs, including experience in transitions and move-on support. The Council reserves the right to confirm the final location of the service based on site readiness. Should Beaumont Rise not be available at the time of contract commencement, the service will begin at Hanley Gardens, with the provider supporting residents through any future transition to the new accommodation.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Not specified in the provided information.

ELIGIBILITY REQUIREMENTS

  • Not specified in the provided information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide care and support services for up to 17 adults with complex and enduring mental health needs.
  • Capability to support residents with daily living tasks, including medication management, budgeting, cleaning, and cooking.
  • Ability to deliver trauma-informed mental health support.
  • Ability to deliver person-centred mental health support.
  • Ability to deliver strength-based mental health support.
  • Demonstrated expertise in active risk management.
  • Ability to work collaboratively with clinical teams to ensure resident safety and wellbeing.
  • Proven track record of delivering high-quality care and support services to individuals with complex mental health needs.
  • Experience in supporting individuals through transitions (e.g., between accommodations).
  • Experience in providing move-on support for residents.
  • Flexibility and capacity to commence service at Hanley Gardens and manage a future transition to Beaumont Rise if Beaumont Rise is not available at contract commencement.
  • Adaptability to deliver services in different accommodation types (self-contained studio apartments with shared communal facilities or individual rooms with shared facilities).
  • Capacity to deliver the service for a minimum duration of 38 months.
💰

FINANCIAL REQUIREMENTS

  • Financial stability to manage a contract with an estimated value of 1,898,840.0 EUR.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted by the deadline of 2026-08-31 23:00:00.

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PDF
Official PDF Version
PDF001937-2026_official.pdf
Summary:
Islington Council seeks providers for a Care and Support service for up to 17 adults with complex mental health needs at Hanley Gardens & Beaumont Rise, requiring expertise in active risk management, collaboration with clinical teams, and a proven track record in similar high-quality services.

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68
Good

Tender Quality Score

This tender outlines a critical care and support service but suffers from a severe lack of comprehensive documentation and detailed evaluation criteria, which significantly hinders transparency and fair competition.

Score Breakdown

Legal Compliance100/100

The tender specifies a 'Restricted' type and 'Competitive flexible procedure,' which are standard. However, the absence of specified mandatory exclusion grounds and eligibility requirements in the provided extract, coupled with the complete lack of tender documents, makes it impossible to assess full legal compliance or for bidders to prepare compliant offers.

Absence of specified mandatory exclusion grounds.
Absence of specified eligibility requirements.
Clarity40/100

The service description is clear and detailed regarding the scope of care, target group, and required approaches (trauma-informed, person-centred, strength-based). The dual-location scenario and the need for provider flexibility are also clearly articulated. However, the overall clarity for a potential bidder is severely compromised by the absence of any accompanying tender documents.

Lack of full tender documents makes it impossible for bidders to understand the complete requirements and submission process.
Completeness83/100

This is the weakest aspect. The tender extract explicitly states that mandatory exclusion grounds and eligibility requirements are 'Not specified.' Crucially, the complete absence of any tender documents and evaluation criteria (as flagged by automated checks) renders the tender highly incomplete from a bidder's perspective, making it challenging to formulate a comprehensive and compliant bid.

No tender documents provided.
Missing mandatory exclusion grounds.
Fairness60/100

The technical capability requirements are specific and relevant to the complex nature of the service. However, the absence of detailed evaluation criteria and comprehensive tender documents creates a significant risk of subjective assessment and could undermine fair competition. While 'Innovation Focus' is mentioned, without specific requirements or evaluation methods, its assessment could be inconsistent.

Absence of detailed evaluation criteria could lead to subjective assessment.
The 'Innovation Focus' is stated but lacks corresponding requirements or evaluation methods, potentially leading to inconsistent assessment.
Practicality40/100

The service requirements are practical and well-defined for the target group. The flexibility required for the dual-location scenario (Hanley Gardens / Beaumont Rise) is a practical operational consideration for the Council. However, the complete lack of tender documents makes it highly impractical for potential bidders to prepare a comprehensive, compliant, and competitive offer.

Lack of tender documents makes it impractical for potential bidders to prepare comprehensive proposals.
The requirement for flexibility regarding two sites and potential transition places a high operational demand on the provider, which might limit the pool of bidders.
Data Consistency100/100

Within the provided extract, the information is consistent. The service description aligns with the technical requirements, and financial details are clearly stated.

Sustainability25/100

The automated check indicates 'Not green procurement' and 'No social criteria.' Given the nature of the service (care and support for vulnerable adults), the absence of specified social criteria is a significant oversight, as these would be highly relevant and expected for a public procurement of this type.

Absence of specified social criteria, which are highly relevant for a social care service.
Absence of green procurement criteria.

Strengths

Clear and detailed service description outlining the scope and target group.
Specific technical capability requirements relevant to the complex care service.
Transparency regarding estimated contract value and duration.
Acknowledgement of 'Innovation Focus' as a characteristic.
Flexibility requirement for dual-site operation addresses a practical project challenge.

Concerns

Complete absence of any tender documents for bidders.
Missing mandatory exclusion grounds, eligibility requirements, and evaluation criteria.
Lack of specified social and green procurement criteria for a relevant service.
High operational demand on providers due to dual-site flexibility and potential transition.
Risk of subjective assessment due to missing evaluation criteria.

Recommendations

1. Publish comprehensive tender documents, including full instructions, mandatory exclusion grounds, eligibility criteria, and detailed evaluation criteria.
2. Clearly define how 'Innovation Focus' will be assessed and integrated into the service delivery.
3. Incorporate specific social and environmental criteria relevant to the provision of care services.

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B
Tender Quality Score
68/ 100 · Good

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