United Kingdom270 days leftOpen

Electric Metering Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£5,800,000

DEADLINE

October 30, 2026 at 00:00

CATEGORY

Other

CPV CODE

38554000

REFERENCE

001148-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Thames Water Utilities Limited is seeking to appoint a partner to deliver comprehensive electricity metering services across its portfolio. The appointed partner will be responsible for providing meter operator, data collection, and data aggregation services, ensuring the continued reliability and efficiency of Thames Water's electricity metering infrastructure. The scope of this specification covers the provision of electricity metering services for 100% of Thames Water's electric metering portfolio. The successful partner must be suitably accredited and demonstrate compliance with all relevant electricity metering standards. In addition to technical competence, the partner is expected to be proactive in contractual innovation and deliver high-quality performance throughout the contract period. The contract will encompass all aspects of meter operation, data collection, and data aggregation, with a focus on supporting Thames Water's operational and strategic objectives Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 9th January 2026, at 10am.
⚠️

MANDATORY EXCLUSION GROUNDS

  • None explicitly mentioned in the provided text.

ELIGIBILITY REQUIREMENTS

  • Must be a suitably accredited partner.
  • Must demonstrate compliance with all relevant electricity metering standards.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide comprehensive electricity metering services.
  • Capability to provide meter operator services.
  • Capability to provide data collection services.
  • Capability to provide data aggregation services.
  • Ability to ensure the continued reliability and efficiency of Thames Water's electricity metering infrastructure.
  • Capacity to cover 100% of Thames Water's electric metering portfolio.
  • Demonstrate technical competence.
  • Ability to be proactive in contractual innovation.
  • Ability to deliver high-quality performance throughout the contract period.
  • Ability to support Thames Water's operational and strategic objectives.
💰

FINANCIAL REQUIREMENTS

  • None explicitly mentioned in the provided text.
📋

SUBMISSION REQUIREMENTS

  • Request access to the Pre-Qualification Questionnaire (PSQ) by 9th January 2026, 10am.
  • Submit the Pre-Qualification Questionnaire (PSQ) by 9th January 2026, 10am.
  • Submit the final bid by 30th October 2026, 00:00:00.

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PDF
Official PDF Version
PDF001148-2026_official.pdf
Summary:
Thames Water seeks an accredited partner to provide comprehensive electricity metering services, including meter operation, data collection, and aggregation, across its portfolio, requiring technical competence, compliance, and proactive performance.

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68
Good

Tender Quality Score

This tender for electricity metering services outlines a significant scope and an innovation focus but suffers from critical deficiencies in documentation, clarity of requirements, and process transparency. Key information for bidders, such as detailed specifications and evaluation criteria, is absent.

Score Breakdown

Legal Compliance100/100

The tender lacks explicit mandatory exclusion grounds, which are standard in public procurement. The absence of detailed financial requirements also raises questions regarding due diligence and the assessment of bidder financial stability.

Absence of explicit mandatory exclusion grounds.
Lack of detailed financial requirements (e.g., turnover, financial stability, insurance).
Clarity40/100

While the service scope is generally described, the requirements for technical capability are broad and lack specific, measurable criteria. The complete absence of tender documents makes it impossible for bidders to fully understand the detailed expectations and scope of work.

Vague technical capability requirements (e.g., 'proactive in contractual innovation,' 'high-quality performance') lacking measurable criteria.
Complete absence of tender documents, specifications, and PSQ content.
Completeness83/100

The tender is severely incomplete. Crucial information such as detailed specifications, terms and conditions, evaluation criteria, and the Pre-Qualification Questionnaire (PSQ) itself are missing, rendering it impractical for bidders.

No tender documents or detailed specifications provided.
Missing detailed evaluation criteria.
Fairness60/100

The reservation of the right to refine award criteria introduces significant uncertainty and undermines fairness. The complete lack of accessible tender documents and evaluation criteria prevents potential bidders from preparing competitive offers on an equal footing. The requirement to cover 100% of Thames Water's portfolio, combined with the lack of detailed information, could disproportionately favor large, established providers or incumbents.

Reservation of the right to refine award criteria, undermining transparency and equal treatment.
Absence of accessible tender documents and detailed evaluation criteria.
Practicality40/100

The tender is impractical for potential bidders due to the complete absence of essential documentation. Without the PSQ, specifications, and evaluation criteria, it is impossible to prepare a compliant and competitive submission.

Impossibility for bidders to prepare submissions without tender documents.
Lack of clarity on the actual PSQ content and submission process beyond the deadline.
Data Consistency100/100

The provided information is internally consistent, but the overall lack of detail and missing documents make it difficult to assess consistency with a full tender package.

None identified within the provided text, but the lack of documents prevents a full assessment.
Sustainability25/100

The tender does not explicitly mention any green procurement or social criteria, which is a missed opportunity for a contract of this value and duration, especially for a utility company.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear identification of the procuring organization and service scope.
Disclosure of estimated contract value and duration.
Emphasis on innovation focus.
Use of a restricted procedure, allowing for pre-qualification.

Concerns

Absence of all tender documents, including specifications and the PSQ.
Reservation of the right to refine award criteria, undermining transparency and fairness.
Missing explicit mandatory exclusion grounds and detailed financial requirements.
Vague technical capability requirements lacking measurable criteria.
No explicit green procurement or social criteria.

Recommendations

1. Immediately publish all tender documents, including detailed specifications, the full PSQ, and clear, fixed award criteria.
2. Clearly define and publish mandatory exclusion grounds and comprehensive financial requirements for bidders.
3. Provide specific, measurable criteria for technical capabilities to ensure objective evaluation and broader competition.

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B
Tender Quality Score
68/ 100 · Good

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