United Kingdom4 days leftOpen

2025 - 1074 - Independent Disrepair Surveying Services

Tender Overview

LOCATION

West Midlands, United Kingdom

VALUE

£180,000

DEADLINE

February 06, 2026 at 12:00

CATEGORY

Other

CPV CODE

71315300

REFERENCE

006575-2026

Project Timeline

Contact Information

View Original

Original Tender Description

PLEASE NOTE: This is a closed, invite only process. Citizen would like to appoint a Strategic Partner for potentially a period of 2 years (12 Months + 12 Months). The initial term will be 12 Months with an optional extension to extend on the basis of contract performance. We intend to enter into a contract for a range of disrepair surveying services and advice including but not limited to: • To carry out comprehensive disrepair surveys in connection with s11 Landlord & Tenant Claims. Inspections to include date stamped photos of all elevations and for each alleged item of disrepair, including an inspection of the roof space (loft) where applicable. • To provide and submit detailed and fully compliant CPR Part 35 Expert Reports including appendices with date stamped photos for the purposes of the courts. • To prepare a fully costed (Natfed) schedule of works in connection with the disrepair claim. The estimated value of the Project is between £60,000-£80,000 per annum (p.a.), and a maximum £160,000 (Inc. VAT) over the duration of the agreement. There is no guarantee of orders being placed during the contract and Citizen do not guarantee a minimum order quantity, the aforementioned figures act as a guide of a maximum spend cap permitted through the contract. If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in. Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated. Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers. NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065. You must upload your bid by using the `Attach Documents` button and your return must be submitted via ‘Submit Return’ on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify your bid up until the deadline.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly mentioned in the provided information.

ELIGIBILITY REQUIREMENTS

  • Must be registered on the Citizen Housing Group e-procurement portal.
  • Must be logged into the Citizen Housing Group e-procurement portal to express interest.
  • Must be an invited party, as this is a closed, invite-only process (though expression of interest is possible via portal).
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to act as a Strategic Partner for a potential 2-year period.
  • Capability to carry out comprehensive disrepair surveys in connection with s11 Landlord & Tenant Claims.
  • Ability to conduct inspections including date-stamped photos of all elevations and each alleged item of disrepair.
  • Capability to inspect roof spaces (lofts) where applicable during surveys.
  • Ability to provide and submit detailed and fully compliant CPR Part 35 Expert Reports, including appendices with date-stamped photos, for court purposes.
  • Capability to prepare fully costed (Natfed) schedules of works in connection with disrepair claims.
  • Ability to maintain contract performance to be eligible for the optional 12-month extension.
💰

FINANCIAL REQUIREMENTS

  • Acknowledge that the estimated project value is between £60,000-£80,000 per annum.
  • Acknowledge that the maximum spend cap over the duration of the agreement is £160,000 (Inc. VAT).
  • Understand that there is no guarantee of orders being placed or a minimum order quantity during the contract.
📋

SUBMISSION REQUIREMENTS

  • Express interest by logging into the Citizen Housing Group e-procurement portal and using the 'Express Interest' button.
  • Do not base the submission on discussions with any other member of Citizen Staff.
  • Submit any clarification requests via the Correspondence function of the Citizen E-Procurement portal.
  • Upload the bid using the 'Attach Documents' button on the Citizen E-Procurement portal.
  • Submit the return via the 'Submit Return' button on the Citizen E-Procurement portal.
  • Submit the bid before the deadline date of 2026-02-06T12:00:00+00:00.
  • Ensure all communication regarding the tender is conducted through the Citizen E-Procurement portal.
  • Be aware that failure to observe communication requirements may result in bid elimination.

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DOC
OCDS Record
OCDS Data006575-2026_ocds_record.json
Summary:
Citizen Housing Group seeks a Strategic Partner for a 2-year contract (up to £160,000) to provide comprehensive disrepair surveying services, CPR Part 35 Expert Reports, and costed schedules of works for s11 Landlord & Tenant Claims.
DOC
OCDS Release Package
OCDS Data006575-2026_ocds_release.json
Summary:
Citizen Housing Group Ltd is seeking a strategic partner for a two-year contract to provide comprehensive disrepair surveying services, expert reports, and costed schedules of works for landlord and tenant claims, with an estimated annual value of £60,000-£80,000.
PDF
Official PDF Version
General Information006575-2026_official.pdf
Summary:
This document outlines a closed, invite-only tender for a Strategic Partner to provide comprehensive disrepair surveying services, expert reports, and costed schedules of works for Citizen Housing Group, with an estimated value of up to £160,000 over two years.
HTM
Tender Notice
Administrative Documents006575-2026.html
Summary:
Citizen Housing Group seeks a Strategic Partner for a 2-year contract (up to £160,000) to provide comprehensive disrepair surveying services, CPR Part 35 Expert Reports, and costed schedules of works for s11 Landlord & Tenant Claims, requiring interested parties to register on their e-procurement portal.

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41
Fair

Tender Quality Score

This tender presents significant contradictions regarding its procedure type, being labeled 'Open competition' while simultaneously stating it is a 'closed, invite only process.' This, coupled with the absence of evaluation criteria, severely undermines fairness, clarity, and legal compliance.

Score Breakdown

Legal Compliance30/100

The tender fundamentally contradicts itself by being classified as an 'Open competition' while explicitly stating it is a 'closed, invite only process.' This is a severe breach of procurement principles, as an open procedure must be accessible to all interested parties. The missing tender reveal date also hinders a full assessment of initial compliance. The inconsistent value classification (disclosed yet marked 'Yes') adds to the concern.

Contradiction between 'Open competition' and 'closed, invite only process'
Missing tender reveal date
Clarity40/100

While the description of services and AI-extracted technical requirements are clear, the core ambiguity lies in the contradictory procedure type ('Open' vs. 'invite only'), which creates confusion about eligibility and participation. Critically, the absence of specified evaluation criteria makes it impossible for bidders to understand how their proposals will be assessed, severely impacting clarity.

Contradiction between 'Open competition' and 'closed, invite only process'
Missing evaluation criteria
Completeness55/100

Basic information, deadlines, value, duration, and location are provided. However, the critical omission of evaluation criteria renders the tender incomplete for a transparent and fair procurement process. The 'Liable Person' field is also empty.

Missing evaluation criteria
'Liable Person' field is empty
Fairness25/100

The declaration of an 'Open competition' as a 'closed, invite only process' is a severe fairness issue, as it directly undermines equal access and transparency, suggesting a pre-selection or tailored process. The complete absence of evaluation criteria further compromises objectivity and transparency, making it impossible for bidders to understand the basis of selection.

Contradiction between 'Open competition' and 'closed, invite only process' severely limits equal access
Missing evaluation criteria compromises transparency and objectivity
Practicality70/100

Electronic submission is supported, and key contract details like start date and duration are clearly specified. The estimated value is provided, along with the important caveat of no guaranteed orders or minimum quantity, which is practical information for bidders to assess risk. A direct document URL is not provided in the snippet, but access via the portal is implied.

No guarantee of minimum order quantity or orders being placed
Direct document URL not provided in the snippet
Data Consistency35/100

The most significant inconsistency is the fundamental contradiction between the stated 'Open competition' procedure and the 'closed, invite only process' note. Further inconsistencies include the 'Value Classified: Yes' flag despite the estimated value being disclosed, and the discrepancy between the EUR and GBP estimated values. Empty codes for procedure type also indicate minor data gaps.

Contradiction between 'Open competition' and 'closed, invite only process'
Inconsistent value classification and currency values
Sustainability20/100

The tender does not include any explicit criteria or focus on green procurement, social aspects, or innovation. It is also not indicated as EU funded, which often correlates with higher sustainability standards.

Absence of green procurement, social, or innovation criteria

Strengths

Clear description of required services and technical capabilities
Electronic submission via a dedicated portal is supported
Key contract details like duration, start date, and estimated value are provided
CPV code is appropriately assigned
No reported disputes or suspensions

Concerns

Fundamental contradiction between 'Open competition' and 'closed, invite only process'
Critical absence of specified evaluation criteria
Inconsistent financial information (EUR vs. GBP, 'Value Classified: Yes' vs. disclosed value)
Missing tender reveal date, impacting full transparency of the timeline
Lack of sustainability, social, or innovation considerations

Recommendations

1. Clarify the exact procurement procedure (Open, Restricted, Negotiated) and ensure consistency across all tender documents.
2. Publish clear and objective evaluation criteria to ensure transparency and fairness for all participants.
3. Harmonize all financial information, including currency, estimated value, and classification status.

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C
Tender Quality Score
41/ 100 · Fair

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