United Kingdom179 days leftOpen

Provision of Cleaning Services to The University of South Wales Group

Tender Overview

LOCATION

West Wales and The Valleys, United Kingdom

VALUE

£28,523,113

DEADLINE

July 31, 2026 at 23:00

CATEGORY

Other

CPV CODE

90000000

REFERENCE

002144-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The University of South Wales Group is seeking to appoint a single contractor to manage its provision of Cleaning Services across the group. The Group includes: The University of South Wales, USW Student Union, Royal Welsh College of Music & Drama, The College Merthyr Tydfil. The successful contractor will deliver comprehensive daily cleaning, deep cleans and accommodation cleaning across the University of South Wales Group. The start date for this service will be 1st August 2026. USW operates different cleaning specifications for different areas of its campuses. Areas which are student facing, i.e. entrances, washrooms and classrooms, fall under an output specification whereby a set standard is to be maintained. Areas which are not student facing, i.e. staff offices, fall under an input cleaning specification whereby cleaning will be completed to the required standard once every two weeks. The scope of services includes, but is not limited to, the following: General Cleaning Duties, Washroom Cleaning, High-Touch Surface Sanitisation, Entrance and Reception Areas, Waste Management, Periodic and Reactive Cleaning, Quality Assurance and Reporting, Staffing and Supervision, Environmental and Health & Safety Compliance, Innovation, Vehicles, Pest Control, Window Cleaning, Washroom Services.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information.

ELIGIBILITY REQUIREMENTS

  • Be a single contractor.
  • Be capable of managing cleaning services across the entire University of South Wales Group (University of South Wales, USW Student Union, Royal Welsh College of Music & Drama, The College Merthyr Tydfil).
  • Be able to commence services by 1st August 2026.
  • Be able to deliver comprehensive daily cleaning, deep cleans, and accommodation cleaning.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate capability to deliver general cleaning duties.
  • Demonstrate capability to deliver washroom cleaning.
  • Demonstrate capability to deliver high-touch surface sanitisation.
  • Demonstrate capability to deliver cleaning for entrance and reception areas.
  • Demonstrate capability to manage waste.
  • Demonstrate capability to deliver periodic and reactive cleaning.
  • Demonstrate capability in quality assurance and reporting.
  • Demonstrate capability in staffing and supervision.
  • Demonstrate capability in environmental and health & safety compliance.
  • Demonstrate capability for innovation in cleaning services.
  • Demonstrate capability to provide and manage vehicles for service delivery.
  • Demonstrate capability to provide pest control services.
  • Demonstrate capability to provide window cleaning services.
  • Demonstrate capability to provide washroom services.
  • Ability to adhere to an output specification for student-facing areas (entrances, washrooms, classrooms), maintaining a set standard.
  • Ability to adhere to an input cleaning specification for non-student-facing areas (staff offices), completing cleaning to the required standard once every two weeks.
💰

FINANCIAL REQUIREMENTS

  • Be able to deliver services for an estimated contract value of 28,523,113.0 EUR over 60 months.
📋

SUBMISSION REQUIREMENTS

  • Submit bid by 2026-07-31 23:00:00.

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PDF
Official PDF Version
PDF002144-2026_official.pdf
Summary:
The University of South Wales Group is seeking a single contractor for comprehensive cleaning services across its campuses, including daily, deep, and accommodation cleaning, with an estimated value of £23.7M over a potential 10-year term starting August 2026.

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68
Good

Tender Quality Score

This tender for cleaning services is fundamentally incomplete due to the complete absence of tender documents and evaluation criteria, making it impossible for potential bidders to prepare a compliant submission. While the scope is clearly described, the lack of essential documentation severely compromises the quality and fairness of the procurement process.

Score Breakdown

Legal Compliance100/100

The tender is legally non-compliant as no tender documents or evaluation criteria are provided, which are fundamental requirements for a fair and transparent procurement process. The absence of specific mandatory exclusion grounds in the provided information is also a minor concern.

No tender documents attached or available.
Missing evaluation criteria.
Clarity40/100

The description of services and cleaning specifications (output vs. input) is clear. However, the overall clarity of the tender is severely undermined by the complete absence of any actual tender documents, terms, or conditions.

Overall clarity is compromised by the lack of tender documents.
Completeness83/100

The tender is critically incomplete. The complete absence of tender documents, including detailed specifications, terms and conditions, and evaluation criteria, means that essential information required for bidding is missing.

No tender documents attached or available.
Missing evaluation criteria.
Fairness60/100

The fairness of the process is severely compromised by the lack of tender documents and evaluation criteria. The requirement for a single contractor to manage a very broad and diverse scope of services across multiple entities (including pest control, window cleaning, vehicles) for a significant value might unduly restrict competition to a limited number of very large, integrated service providers, potentially indicating tailoring.

Lack of tender documents and evaluation criteria prevents fair assessment.
Requirement for a single contractor for a broad and diverse scope across multiple entities may unduly restrict competition and potentially favor specific large, integrated service providers.
Practicality40/100

From a bidder's perspective, the tender is impractical as there are no documents to review or criteria to address. The broad scope requires a highly capable contractor, but without documentation, preparation is impossible.

Impractical for bidders due to the complete absence of tender documents.
Data Consistency100/100

The provided data within the basic information and extracted requirements is internally consistent.

Sustainability25/100

While 'Innovation Focus' is mentioned, the automated checks indicate a lack of explicit green procurement or social criteria. Without detailed tender documents, it's impossible to assess how sustainability will be integrated or evaluated.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear description of the required cleaning services and scope.
Explicit mention of 'Innovation Focus' as a characteristic.
Estimated value and contract duration are clearly disclosed.
Differentiation between output and input cleaning specifications for various areas.

Concerns

Critical absence of all tender documents, making the tender unbiddable.
Missing evaluation criteria, preventing bidders from understanding assessment methods.
Requirement for a single contractor for a very broad and diverse scope (including pest control, window cleaning, vehicles) across multiple entities may unduly restrict competition and potentially favor specific large, integrated service providers.
Lack of explicit green procurement and social criteria, despite the 'Innovation Focus'.

Recommendations

1. Immediately publish all necessary tender documents, including detailed specifications, terms and conditions, and comprehensive evaluation criteria.
2. Re-evaluate the requirement for a single contractor for such a broad scope; consider lotting services to encourage wider participation and competition.
3. Integrate clear and measurable sustainability and social responsibility criteria into the tender documentation.

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B
Tender Quality Score
68/ 100 · Good

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