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Tenderi

Nabavka upravljanih IT usluga

Otvoreno
Rok
ostalo 205 dana
Oktobar 26, 2026
Detalji ugovora
Kategorija
Restricted Procedure
Referenca
011578-2026
Vrednost
£1,440,000
Lokacija
Derbyshire and Nottinghamshire, Ujedinjeno Kraljevstvo
Objavljeno
Mart 27, 2026
Organizacija
CPV šifra
Vremenski okvir projekta

Objavljen tender

Februar 09, 2026

Rok za pitanja

Oktobar 19, 2026

Rok za podnošenje ponuda

Oktobar 26, 2026

Datum početka ugovora

Oktobar 26, 2026

Budžet
£1,440,000
Trajanje
37 meseci
Lokacija
Derbyshire and Nottinghamshire
Tip
Restricted Procedure
57
Rezultat kvaliteta/100
Osrednje

Originalni opis tendera

Ovaj postupak javne nabavke je pokrenut jerući ugovor o upravljanim IT uslugama ističe u novembru 2026. godine. Trust će imati potpuno upravljanu IT uslugu 10 godina do isteka važećeg ugovora. Iako je Trust generalno zadovoljan trenutnim modelom usluga, želeli bi da istraže fleksibilnije pristupe isporuci, istovremeno održavajući ravnotežu između aktivnosti na lokaciji i aktivnosti na daljinu. Očekuje se da će novi ugovor stupiti na snagu u oktobru 2026. godine, sa kratkim periodom primopredaje sa postojećim ugovorom radi glatke tranzicije. Trust nema interne IT resurse, tako da se očekuje da će dobavljač delovati kao primarni IT partner Trust-a. Nabavka će uključivati, ali ne ograničavati se na sledeće: • Servisni centar koji radi najmanje od 8:00 do 16:30 • Tehnička podrška (podrška nivoa 2/3) koja radi u istim vremenskim periodima • Podrška na lokaciji – podrška na svim lokacijama na osnovu potreba i jasno identifikovanih prioriteta • Upravljanje mrežom – želežničke i bežične mreže • Upravljanje sajber bezbednoću – uključujući upravljanje rizikom i pridržavanje DfE standarda za sajber bezbednost • Operativno upravljanje – upravljanje serverima Trust-a, kako lokalnim tako i u oblaku • Telefonija – upravljanje IP telefonskim sistemima Trust-a • Upravljanje odnosima – delovati kao glavna tačka kontakta za povezane sisteme trećih strana, uključujući biometriju, bezgotovinsko ugostiteljstvo, bibliotečke sisteme i kontrolu pristupa • Upravljanje licencama softvera • Upravljanje imovinom • Vizija i strategija – delovati kao primarni savetnik Trust-u u razvoju dugoročnog IT planiranja i strategije • Podrška digitalnoj transformaciji – pomoći Trust-u u ugrađivanju IT razvoja • Upravljanje ugovorom – osigurati efikasno odvijanje ugovora uz jasno praćenje i upravljanje SLA/KPI • Upravljanje i isporuka osvežavanja hardvera Ugovorni period će biti početni trogodišnji sporazum sa dva jednogodišnja produženja na osnovu zadovoljavajućih performansi. Maksimalna dužina trajanja ugovora će stoga biti 60 meseci. Trust će uključiti model ugovora kao deo paketa tendera; takođe je otvoren za prijem modela ugovora dobavljača kao dela podnošenja ponuda. Oni neće biti ocenjivani i služe samo u informativne svrhe. Postojaće zahtev za TUPE od trenutnog dobavljača. Trust nema interne IT resurse.

Analiza rizika

Analiza rizika još uvek nije dostupna za tendere u ovoj zemlji. Trenutno podržano: Estonija, Poljska, Litvanija i Letonija.

Strategija za pobedu

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Konkurenti

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Zahtevi i kvalifikacije

27 zahteva u 5 kategorija

Predaja (3)
Obavezno (1)
Usklađenost (4)
Tehnički (17)
Finansijski (2)
SUBMISSION REQUIREMENTS3
--Submission must be made by the deadline: 2026-10-26T00:00:00+00:00.
--Bidders may submit their own model contract as part of the submission for information only (it will not be scored).
--Adherence to the restricted procurement process (implying specific instructions for invited bidders).
MANDATORY EXCLUSION GROUNDS1
--None explicitly mentioned in the provided tender description or summaries.
ELIGIBILITY REQUIREMENTS4
--Must be a legal entity capable of contracting with ALPHA ACADEMIES TRUST.
--Must operate within the Computer equipment and supplies (CPV 30200000) sector.
--Must be prepared to undertake Transfer of Undertakings (Protection of Employment) (TUPE) for staff from the current supplier.
TECHNICAL CAPABILITY REQUIREMENTS17
--Ability to provide a fully managed ICT service.
--Capability to operate a Service Desk from 8:00-16:30 as a minimum.
--Capability to provide Technical Support (tier 2/3) during 8:00-16:30.
FINANCIAL REQUIREMENTS2
--Financial capacity to manage a contract with an estimated value of 1,440,000 EUR over up to 60 months.
--Financial stability to commit to an initial three-year agreement with potential for two one-year extensions.

Pregled zahteva

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Dokumenti

5 dokumenata dostupno sa AI sažecima

Attachment A-11684HTM
A-11684.html

This document is a 'Page not found' error from the Find a Tender service, indicating the intended content for Attachment A-11684 is unavailable.

OCDS RecordDOC
011578-2026_ocds_record.json

ALPHA ACADEMIES TRUST seeks a fully managed ICT service provider for a 3+2 year contract, covering comprehensive IT support, cyber security, network management, and strategic advisory, with TUPE applying from the incumbent supplier.

OCDS Release PackageDOC
011578-2026_ocds_release.json

This OCDS Release Package provides structured data detailing the ALPHA ACADEMIES TRUST's restricted procurement for a comprehensive ICT Managed Service, including service desk, technical support, network, cyber security, and strategic ICT advice, with a contract term of up to 60 months.

Official PDF VersionPDF
011578-2026_official.pdf

ALPHA ACADEMIES TRUST seeks a primary ICT partner for a fully managed service, including service desk, technical support, network, cyber security, and strategic advice, for an initial three-year contract with two one-year extensions, valued at approximately £1.2 million, with TUPE requirements.

Tender NoticeHTM
011578-2026.html

ALPHA ACADEMIES TRUST is procuring a comprehensive ICT Managed Service, including service desk, technical support, network, cyber security, operations, and strategic advice, for an initial three-year contract with potential extensions, requiring TUPE.

Pregled dokumenata

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57
Osrednje

Rezultat kvaliteta tendera

This tender for ICT Managed Services presents a clear scope of work and requirements but suffers from significant deficiencies in documentation access, transparency regarding evaluation criteria, and data consistency, particularly concerning the contract start date.

Pregled rezultata

Zakonska usklađenost75/100

The tender defines the procedure type and CPV code, though the latter could be more specific for managed services. The submission period is ample. However, the 'Page not found' for a listed attachment and the absence of explicit mandatory exclusion grounds in the summary are minor concerns. No disputes or suspensions are reported.

CPV code could be more precise for managed services
One listed document is a 'Page not found' error
Jasnoća60/100

The description of required services and AI-extracted technical requirements are clear and comprehensive. However, the complete absence of specified evaluation criteria is a major flaw, significantly hindering bidders' understanding of how their proposals will be assessed. Specific performance conditions (SLAs/KPIs) are also not detailed.

No evaluation criteria specified
Specific performance conditions (SLAs/KPIs) not detailed
Potpunost55/100

Basic information, estimated value, and contract duration are well-defined. However, the tender lacks full documentation access, with one document being unavailable and others being summaries rather than full tender specifications or terms. The critical omission of evaluation criteria also impacts completeness.

Full tender documents (e.g., ITT, full specifications, terms) are not provided or summarized beyond basic info
One listed document is a 'Page not found' error
Pravičnost40/100

Fairness is severely compromised by the lack of full document access and the complete absence of transparent evaluation criteria. Bidders cannot adequately prepare or understand the basis of award. The lack of e-submission also presents a barrier to equal access for all potential suppliers.

No full document access (one document missing, others are summaries)
No evaluation criteria specified, leading to lack of transparency
Praktičnost65/100

The contract start date and duration are clearly specified. However, the lack of electronic submission is a significant practical drawback in modern procurement. The 'Page not found' for a document also creates practical difficulties for bidders seeking information.

No electronic submission supported
One listed document is a 'Page not found' error
Konzistentnost podataka50/100

A major inconsistency exists with the submission deadline and contract start date being identical (2026-10-26), which is highly impractical and suggests a data entry error or an unrealistic timeline for evaluation and award. Minor fields like 'Liable Person' and procedure codes are also unpopulated.

Submission deadline and contract start date are identical, indicating a logical inconsistency
Missing 'Liable Person' and procedure codes
Održivost40/100

The tender does not explicitly include green procurement criteria or social aspects beyond the legally mandated TUPE. While there's a mention of exploring flexible approaches and digital transformation, it does not constitute a strong, explicit focus on innovation or broader sustainability goals.

No explicit green procurement criteria
No explicit social criteria (beyond TUPE)

Prednosti

Clear and detailed description of required ICT managed services
Comprehensive AI-extracted technical capability requirements
Estimated value and contract duration are clearly specified
Ample time provided between today's date and submission deadline
No reported disputes or suspensions

Nedostaci

Complete absence of evaluation criteria
Lack of full tender documentation access (missing document, summaries only)
Inconsistent contract start date (identical to submission deadline)
No electronic submission option
Limited focus on sustainability (green, social, innovation)

Preporuke

1. Publish full tender documents, including detailed specifications, terms and conditions, and a model contract.
2. Clearly define and publish objective evaluation criteria to ensure transparency and fairness.
3. Correct the contract start date to reflect a realistic timeline for evaluation and award.

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