Urgent and Emergency Care Dashboard for Hertfordshire and West Essex ICB

The purpose of the Urgent and Emergency Care Dashboard is to improve patient flow, increase efficiencies and reduce delayed transfers of care across the Hertfordshire and West Essex system. Multiple data feeds from each of the Provider organisations across the system are extracted from source systems into CSV files which are then fed into the solution. The purpose of the Dashboard, is to take the data and provide a 'live' whole system (health and social care) view of pressure and system flow across the urgent care system to enable operational leads to identify and address pressures as early as possible. A compliant procurement process was undertaken via the NHS England Health Systems Support Framework to identify a supplier who delivered the most economically advantageous solution to deliver the services.