Provision of a fully comprehensive maintenance service for a Building and Energy Management System (“BEMS”) (inclusive of hardware and software)

The University has in place a Honeywell Building Solutions (a division of Honeywell Control Systems Limited), hardware and software system delivering automation control to both standard and more complex building services, and includes process control over modern complex academic research equipment with an estimated value exceeding 100,000,000 GBP. The service that is required is a fully comprehensive maintenance provision for all building services automation hardware and software currently installed. This will include spares, repairs, engineering time and any project management requirements. The service provision requires a fully staffed 24/7 service centre with dedicated alarm monitoring for fault handling and dispatching of service engineering staff on a 24/7 basis. The service provision will include both a dedicated service manager and account manager as well as fully trained Honeywell certified service engineers