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Licences et maintenance Tableau

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Date limite
5 jours restants
Avril 09, 2026
Détails du contrat
Catégorie
Services
Référence
304551
Valeur
€90,000
Lieu
Estonia, Estonie
Publié
Mars 24, 2026
Code CPV
Critères d'évaluation
Total cost of licenses for 1 year95%
Hourly rate for provision of support services/consultation5%
Calendrier du projet

Publication de l'appel d'offres

Mars 24, 2026

Date limite pour les questions

Avril 02, 2026

Date limite de soumission

Avril 09, 2026

Ouverture de l'appel d'offres

Avril 09, 2026

Date de début du contrat

Avril 24, 2026

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Budget
€90,000
Durée
Non spécifié
Lieu
Estonia
Type
Services
75
Score de qualité/100
Bon
Référentiel de marché
Prix moyen gagnant
€187,707
Offres moyennes
2.0
Concurrence
Faible
PME gagnantes
89%
1,029 appels d'offres analysés

Description originale de l'appel d'offres

Achat de licences du logiciel d'analyse de données Tableau, de support utilisateur et de consultation
Soumission électronique

Analyse des risques

Évaluation complète des risques couvrant les incohérences documentaires, les risques de soumission et l'évaluation de la préparation.

Risque critique
85/100 score de risque
Préparation à la soumission
40%
3 critique7 élevé9 moyen1 faible

Résumé des risques

This comprehensive risk report identifies several critical risks stemming from inconsistencies and ambiguities across tender documents. Key concerns include conflicting information on mandatory exclusion grounds, discrepancies in tender value, and vague requirements for business secret explanations. The evaluation criteria and submission deadlines also present potential issues. Addressing these inconsistencies is paramount for ensuring a fair and transparent procurement process and for bidders to prepare accurate and compliant submissions.

Actions prioritaires

Immediately clarify and standardize the submission deadline across all tender documents.
Consolidate and clearly state all mandatory exclusion grounds in a single, unambiguous section applicable to all documents.
Reconcile and clearly state the definitive expected financial scope of the procurement in all relevant documents.

Risques identifiés

!Conflicting Information on Mandatory Exclusion Grounds
Juridique

Document 4 (Hankepass) details specific exclusion grounds related to criminal convictions and corruption, while Document 1 (Vastavustingimused) and AI-extracted requirements state that 'No specific mandatory exclusion grounds are detailed in the provided text.' This creates significant ambiguity for bidders regarding which grounds are truly mandatory and how they will be assessed.

Impact: Bidders may unknowingly fail to meet mandatory exclusion grounds, leading to disqualification. Uncertainty can lead to increased bid preparation costs and potential legal challenges.
Source: Document 4: Hankepass täiendatavate selgitustega
TENDER REQUIREMENTS (AI-extracted): * MANDATORY EXCLUSION GROUNDS * No specific mandatory exclusion grounds are detailed in the provided text. III OSA: KÕRVALDAMISE ALUSED A: Kõrvalejätmise alused se
Atténuation: The contracting authority must clarify and consolidate all mandatory exclusion grounds into a single, unambiguous section of the tender documentation. All documents should reflect this consolidated list.
!Discrepancy in Tender Value vs. Framework Agreement Maximum Value
Financier

The AI-extracted tender requirements state an estimated tender value of 90,000.0 EUR, while Document 6 (Lepingu projekt) specifies a maximum framework agreement value of 150,000 EUR plus VAT. This significant difference creates uncertainty about the actual expected expenditure and the scale of the contract.

Impact: Bidders may misjudge the scope and potential revenue of the contract, leading to inappropriate pricing strategies or resource allocation. It can also cause confusion regarding the budget allocated for the procurement.
Source: Document 6: Lepingu projekt
TENDER REQUIREMENTS (AI-extracted): * The total value of the tender is 90,000.0 EUR. FULL CONTENT: Raamlepingu maksimaalne maksumus on 150 000 eurot, millele lisandub Eesti Vabariigis kehtiv käibemak
Atténuation: The contracting authority must reconcile the estimated tender value with the maximum framework agreement value and clearly state the definitive expected financial scope in all relevant documents.
!Conflicting Submission Deadlines
Calendrier

Document 1 (Vastavustingimused) states the submission deadline as 2026-04-09 07:00:00, while the AI-extracted tender requirements list the deadline as 2026-04-09 10:00:00. This direct contradiction creates confusion and risk of missed deadlines.

Impact: Bidders may submit their bids late, leading to automatic disqualification. This inconsistency undermines the fairness and transparency of the procurement process.
Source: Document 1: Vastavustingimused
The deadline for submission is 2026-04-09 07:00:00.
Atténuation: The contracting authority must immediately clarify and standardize the submission deadline across all tender documents. The latest stated deadline should be confirmed and communicated.
!Ambiguity in Business Secrets Explanation Requirement
Conformité

Multiple documents (Document 1, Document 2, Document 4, Document 6) require bidders to explain business secrets. However, none of these documents provide clear guidelines on the format, content, level of detail, or evaluation criteria for this explanation. Document 1 also lists specific exclusions (bid cost, numerical indicators for evaluation criteria) which adds to the ambiguity.

Impact: Bidders may struggle to provide the expected information, leading to potential disqualification if their explanation is deemed insufficient or inappropriate. This ambiguity can also lead to oversharing of sensitive information.
Source: Document 1: Vastavustingimused
ÄRISALADUS Pakkuja märgib pakkumuses, milline teave on pakkuja ärisaladus ning põhjendab teabe määramist ärisaladuseks. Teabe ärisaladuseks määramisel lähtutakse ebaausa konkurentsi takistamise ja äri
Atténuation: The contracting authority must provide detailed instructions on how to explain business secrets, including the required format, content, and examples of what constitutes a business secret in this context. The evaluation criteria for this aspect should also be clarified.
!Ambiguity in 'Equivalent Service' Clause for Licensing Changes
Juridique

Document 7 (Tehniline kirjeldus) states that if Tableau changes its licensing model or discontinues a license type, the bidder must ensure an 'equivalent service'. The term 'equivalent' is not defined, creating ambiguity regarding the scope and nature of the service expected.

Impact: Disputes may arise between the contracting authority and the bidder regarding what constitutes an 'equivalent service', potentially leading to contract disputes or the provision of suboptimal solutions.
Source: Document 7: Tehniline kirjeldus
Kui tootja muudab litsentsimudelit, litsentsitüüpe või kasutustingimusi või lõpetab vastava litsentsitüübi pakkumise, kohustub pakkuja tagama hankijale samaväärse teenuse.
Atténuation: The contracting authority should define 'equivalent service' more precisely, outlining acceptable alternatives or negotiation parameters in such scenarios.
!Requirement for Specific Tableau Certifications
Technique

Document 1 (Vastavustingimused) requires team members to possess specific Tableau certifications ('Tableau Certified Consultant' or 'Tableau Certified Data Analyst' and 'Tableau Certified Server Associate'). Failure to provide proof of these exact certifications, or equivalent, could lead to disqualification.

Impact: Bidders may be disqualified if their team members do not hold these exact certifications, even if they possess equivalent skills and experience. This could limit the pool of eligible bidders.
Source: Document 1: Vastavustingimused
SERTIFIKAAT VÕI SERTIFIKAADID Ettevõtja meeskonnaliikmed omavad kas "Tableau Certified Consultant või "Tableau Certified Data Analyst" ja "Tableau Certified Server Associate" sertifikaati
Atténuation: The contracting authority should clarify whether equivalent certifications or demonstrable experience will be accepted and provide clear criteria for assessing equivalence.
!Unclear Unit Prices for Licenses and Services in Draft Contract
Financier

Document 6 (Lepingu projekt) leaves blank fields for the unit price of licenses and the hourly rate for services, indicating these are to be filled in by the bidder. However, tender requirements (Document 3, AI-extracted) mention that bid evaluation criteria focus on total cost and hourly rate, implying these should be provided upfront and clearly defined.

Impact: This creates uncertainty for bidders in accurately pricing their bids and for the contracting authority in evaluating them. It could lead to discrepancies between the bid and the final contract.
Source: Document 6: Lepingu projekt
FULL CONTENT: Litsentsi (vt RHAD-i tehnilise kirjelduse p 2.1.) esimese aasta (12 kuud) hind on ____________eurot, millele lisandub Eesti Vabariigis kehtiv käibemaks. Teenuse ühe töötunni maksumus on
Atténuation: The contracting authority must pre-fill or clearly define the expected format and values for unit prices of licenses and hourly rates for services in the draft contract, aligning with the evaluation criteria.
!Data Breach Notification Failure Risk
Juridique

Document 5 (Isikuandmete töötlemise kokkulepe juriidilise isikuga) obligates the Data Processor to notify the Data Controller of any data breaches within 24 hours of detection. Failure to do so promptly can lead to severe consequences.

Impact: Significant regulatory penalties, increased damage to data subjects, and potential contract termination if a data breach occurs and is not reported within the stipulated timeframe.
Source: Document 5: Isikuandmete töötlemise kokkulepe juriidilise isikuga
viivitamatult, kuid mitte hiljem kui 24 tunni jooksul vastava asjaolu tuvastamisest, Regionaalhaiglat teavitama, kui volitatud töötleja on rikkunud lepingus või kokkuleppes nimetatud isikuandmete tööt
Atténuation: Bidders must ensure they have robust internal processes and systems in place to detect and report data breaches within the 24-hour window. Clear communication channels with the contracting authority should be established.
!Potential for Non-Compliance with Anti-Corruption Measures
Conformité

Document 2 (Pakkuja esitab täidetud hankemenetluses osalemise avalduse) outlines extensive anti-corruption measures that the bidder must adhere to. Failure to fully understand and implement these measures, or a misinterpretation of what constitutes a breach, could lead to severe penalties or contract termination.

Impact: Disqualification from the tender, contract termination, and potential legal repercussions if corrupt practices are identified.
Source: Document 2: Pakkuja esitab täidetud hankemenetluses osalemise avalduse
Pakkuja kinnitab, et ei tema ega tema nimel tegutsevad isikud ei ole käesoleva hankemenetluse raames toime pannud korruptiivseid tegusid, sh pakkunud, lubanud, andnud, heaks kiitnud, vahendanud või nõ
Atténuation: Bidders must thoroughly review and understand all anti-corruption clauses. Internal policies and training should be updated to ensure compliance. Seeking legal counsel for clarification may be advisable.
!Potential for Price Increases Due to Exchange Rate and State Fees
Financier

Document 7 (Tehniline kirjeldus) states that prices must not exceed manufacturer price lists, but must consider the USD to EUR exchange rate and applicable state fees. Fluctuations in the exchange rate or changes in state fees could lead to unexpected cost increases for the buyer.

Impact: The actual cost of licenses and services may exceed the initially bid amount, impacting the buyer's budget. This can also lead to disputes over price adjustments.
Source: Document 7: Tehniline kirjeldus
Pakkuja poolt esitatud Tableau toodete maksumused ei tohi raamlepingu täitmisel olla kõrgemad, kui tootja avalikes hinnakirjades https://www.tableau.com/pricing/teams-orgs, arvestades mh USD kurssi EU
Atténuation: Bidders should factor in potential exchange rate volatility and state fee changes into their pricing. The contract should clearly define how such fluctuations will be managed and who bears the risk.
!Dependency on Tableau's Product Lifecycle and Licensing Model Changes
Opérationnel

Document 7 (Tehniline kirjeldus) requires the bidder to ensure an equivalent service if Tableau changes its licensing model, license types, or discontinues a license type. This places a significant reliance on the bidder's ability to adapt and potentially source alternatives.

Impact: The bidder may struggle to provide a truly equivalent service, leading to disruptions in the buyer's data analysis capabilities. Sourcing alternatives could be costly or technically challenging.
Source: Document 7: Tehniline kirjeldus
Kui tootja muudab litsentsimudelit, litsentsitüüpe või kasutustingimusi või lõpetab vastava litsentsitüübi pakkumise, kohustub pakkuja tagama hankijale samaväärse teenuse.
Atténuation: The contracting authority should request bidders to outline their strategy and capabilities for managing such changes, including potential alternative solutions and negotiation plans with Tableau.
~Ambiguity in Business Secret Justification
Juridique

Document 1 (Vastavustingimused) requires bidders to explain business secrets but also lists specific exclusions (bid cost, numerical indicators for evaluation criteria). The interpretation of what constitutes a justifiable business secret beyond these exclusions might be subjective, leading to potential disputes.

Impact: Bidders may face disputes over what information is considered a business secret, potentially leading to disqualification or disclosure of sensitive information.
Source: Document 1: Vastavustingimused
ÄRISALADUS Pakkuja märgib pakkumuses, milline teave on pakkuja ärisaladus ning põhjendab teabe määramist ärisaladuseks. Teabe ärisaladuseks määramisel lähtutakse ebaausa konkurentsi takistamise ja äri
Atténuation: Provide clearer examples of what can and cannot be considered a business secret, beyond the explicitly excluded items.
~GDPR and Personal Data Processing Ambiguity
Juridique

Document 2 (Pakkuja esitab täidetud hankemenetluses osalemise avalduse) mentions GDPR and other legal acts for personal data processing, but specific requirements for a data processing agreement or access card procedures are only mentioned as being concluded *after* the contract is awarded. The exact nature of data processing and access required during the tender or pre-contractual phase is not detailed.

Impact: Potential non-compliance with GDPR during the tender process if data is processed without clear contractual basis. Uncertainty regarding data handling before contract finalization.
Source: Document 2: Pakkuja esitab täidetud hankemenetluses osalemise avalduse
Juhul kui kauba tarnimise ja/või teenuse osutamisega ja/või töö teostamisega seoses on vaja raamlepingu täitmisel osalevatel isikutel töödelda isikuandmeid või on nendel isikutel vajalik juurdepääsu h
Atténuation: Clarify the data processing requirements and any necessary agreements or confirmations that apply during the tender phase, not just post-award.
~Tied Bids Leading to Lottery
Financier

Document 3 (Hindamiskriteeriumid ja hinnatavad näitajad) states that in case of equal bids for both license costs and hourly rates, the contracting authority will determine the successful bidder through a lottery draw. This introduces an element of chance into the procurement outcome.

Impact: Bidders who have invested significant resources in preparing their bids may lose out due to a random draw, which can be perceived as unfair.
Source: Document 3: Hindamiskriteeriumid ja hinnatavad näitajad
Võrdsete pakkumuste korral selgitab hankija eduka pakkuja liisuheitmise teel. Liisuheitmine toimub hankija ruumides eelnevalt kokkulepitud ajal. Kogu liisuheitmise protsess protokollitakse.
Atténuation: Consider alternative tie-breaking mechanisms, such as prioritizing bidders with a longer track record, better service level commitments, or a more comprehensive technical proposal.
~Uncertainty in Bid Value Calculation for Evaluation
Financier

Document 3 (Hindamiskriteeriumid ja hinnatavad näitajad) uses a scoring formula for both license costs and hourly rates that relies on 'suurim väärtus' (largest value) and 'madalaim väärtus' (lowest value). Without knowing the range of bids from other participants, it is difficult for a bidder to precisely calculate their potential score or the exact impact of their pricing.

Impact: Suboptimal pricing strategies may be adopted, and bidders may not be able to accurately predict their chances of winning based on their pricing.
Source: Document 3: Hindamiskriteeriumid ja hinnatavad näitajad
Teised pakkumused saavad punkte arvutades valemiga: "osakaal" - ("pakkumuse väärtus" - madalaim väärtus") / "suurim väärtus" * "osakaal".
Atténuation: Provide bidders with a clear example of how the scoring formula will be applied, or at least the expected range of values for 'highest value' and 'lowest value' if possible, to aid in their calculations.
~Unclear Scope of 'Business Secrets' Explanation
Opérationnel

Document 2 (Pakkuja esitab täidetud hankemenetluses osalemise avalduse) states the requirement to 'explain business secrets' is vague. It is unclear what specific information is expected, how it should be presented, and what constitutes a 'business secret' in this context.

Impact: Misinterpretation and potential issues during bid evaluation, leading to bidders either withholding relevant information or disclosing unnecessary sensitive details.
Source: Document 2: Pakkuja esitab täidetud hankemenetluses osalemise avalduse
Bidders must explain business secrets.
Atténuation: Provide clear guidance on the content and format of the business secrets explanation.
~Uncertainty Regarding License Renewals and Cost Harmonization
Opérationnel

Document 7 (Tehniline kirjeldus) mentions that license renewal and support start/end dates will be agreed upon after the framework agreement is signed. While new licenses will be purchased up to the end date of previously purchased licenses, the initial harmonization process and its impact on costs and service continuity are not fully detailed.

Impact: Potential for confusion or unexpected costs during the initial harmonization period, affecting service continuity and budget planning.
Source: Document 7: Tehniline kirjeldus
Tootetoe ja litsentside alguse ja lõppemise tähtaegade ühtlustamine lepitakse kokku eduka pakkujaga pärast raamlepingu sõlmimist.
Atténuation: The contracting authority should provide a clear process and timeline for the initial harmonization of license and support periods, including any associated costs or implications.
~Conflict Between Data Processing Agreement and Underlying Contract
Juridique

Document 5 (Isikuandmete töötlemise kokkulepe juriidilise isikuga) states that if it conflicts with the underlying contract (lepingu nr), the terms of this agreement will apply, unless otherwise specified. This creates ambiguity and potential for disputes if not clearly managed.

Impact: Disputes over which contractual terms take precedence, potentially leading to non-compliance or legal challenges.
Source: Document 5: Isikuandmete töötlemise kokkulepe juriidilise isikuga
Kui kokkulepe ja kokkuleppe p-s 1.2. viidatud leping on omavahel vastuolus, kohaldatakse kokkuleppes sätestatut, kui kokkuleppes ei ole sätestatud teisiti.
Atténuation: Clearly define the hierarchy of documents and ensure consistency between the Data Processing Agreement and the main contract. Specify which document prevails in case of conflict.
~Reliance on External Systems for ESPD Completion
Opérationnel

Document 4 (Hankepass täiendatavate selgitustega) states that the Hankepass (ESPD) must be filled electronically in an information system or ESPD service. This implies a reliance on external IT systems for bid submission.

Impact: Potential technical issues with external systems could prevent bidders from submitting their bids on time. Dependence on third-party platforms introduces an external risk factor.
Source: Document 4: Hankepass täiendatavate selgitustega
Ettevõtja täidab hankepassi elektrooniliselt infosüsteemis või ESPD teenuses.
Atténuation: Ensure that the contracting authority provides clear instructions and support for using the specified electronic system. Test the system thoroughly before the tender launch.
iLimited Detail on Consultation Service Scope
Technique

Document 7 (Tehniline kirjeldus) provides a list of consultation activities but states it is not exhaustive. This could lead to scope creep or disputes over what is included in the consultation services.

Impact: Potential for scope creep, disputes over deliverables, and unexpected costs if the scope of consultation services is not clearly defined.
Source: Document 7: Tehniline kirjeldus
Hõlmab järgnevaid Tableau tarkvaraga seonduvaid tegevusi, (sh ka selliseid, mida ei ole alltoodud loetelus välja toodud):
Atténuation: The contracting authority should provide more specific examples or a more detailed breakdown of expected consultation services, or establish a clear process for scope change management.

Incohérences documentaires

!Conflicting Mandatory Exclusion Grounds
Contradiction

Document 4 details specific exclusion grounds, while AI-extracted requirements and Document 1 state that no specific grounds are detailed. This creates ambiguity for bidders.

Document 4: Hankepass täiendatavate selgitustega vs TENDER REQUIREMENTS (AI-extracted) & Document 1: Vastavustingimused
III OSA: KÕRVALDAMISE ALUSED A: Kõrvalejätmise alused seoses kriminaalasjas tehtud süüdimõistva otsusega OSALEMINE KURITEGELIKUS ORGANISATSIOONIS
MANDATORY EXCLUSION GROUNDS * No specific mandatory exclusion grounds are detailed in the provided text.
Recommandation: Consolidate and clearly state all mandatory exclusion grounds in a single, unambiguous section applicable to all documents.
!Conflicting Submission Deadlines
Contradiction

Document 1 specifies a submission deadline of 07:00:00, while the AI-extracted requirements list 10:00:00. This direct contradiction risks disqualification due to missed deadlines.

Document 1: Vastavustingimused vs TENDER REQUIREMENTS (AI-extracted)
The deadline for submission is 2026-04-09 07:00:00.
SUBMISSION REQUIREMENTS * The deadline for submission is 2026-04-09 10:00:00.
Recommandation: Clarify and standardize the submission deadline across all tender documents. Confirm the correct deadline and communicate it.
!Discrepancy in Tender Value vs. Framework Agreement Maximum Value
Contradiction

The estimated tender value (90,000 EUR) conflicts with the maximum framework agreement value (150,000 EUR + VAT) stated in the draft contract.

TENDER REQUIREMENTS (AI-extracted) vs Document 6: Lepingu projekt
The total value of the tender is 90,000.0 EUR.
Raamlepingu maksimaalne maksumus on 150 000 eurot, millele lisandub Eesti Vabariigis kehtiv käibemak
Recommandation: Reconcile and clearly state the definitive expected financial scope of the procurement in all relevant documents.
!Vague Business Secrets Explanation Requirement
Ambiguïté

Multiple documents require bidders to explain business secrets, but none provide clear guidelines on format, content, or evaluation criteria. Document 1 also lists specific exclusions, adding to the ambiguity.

Document 1: Vastavustingimused vs Document 2: Pakkuja esitab täidetud hankemenetluses osalemise avalduse, Document 4: Hankepass täiendatavate selgitustega, Document 6: Lepingu projekt
ÄRISALADUS Pakkuja märgib pakkumuses, milline teave on pakkuja ärisaladus ning põhjendab teabe määramist ärisaladuseks. Teabe ärisaladuseks määramisel lähtutakse ebaausa konkurentsi takistamise ja äri
Bidders must explain business secrets.
Recommandation: Provide detailed instructions on the format, content, and evaluation criteria for explaining business secrets.
!Undefined 'Equivalent Service' for Licensing Changes
Ambiguïté

Document 7 requires an 'equivalent service' if Tableau changes its licensing model, but 'equivalent' is not defined.

Document 7: Tehniline kirjeldus vs Requirements
Kui tootja muudab litsentsimudelit, litsentsitüüpe või kasutustingimusi või lõpetab vastava litsentsitüübi pakkumise, kohustub pakkuja tagama hankijale samaväärse teenuse.
The tender is for Tableau licenses and maintenance services. Services include user support and consultation. The goal is to support data analysis and reporting.
Recommandation: Define 'equivalent service' more precisely, outlining acceptable alternatives or negotiation parameters.
!Missing Details on Specific Tableau Certifications Equivalence
Information manquante

Document 1 requires specific Tableau certifications, but does not clarify if equivalent certifications or experience are acceptable or how they would be assessed.

Document 1: Vastavustingimused vs Requirements
SERTIFIKAAT VÕI SERTIFIKAADID Ettevõtja meeskonnaliikmed omavad kas "Tableau Certified Consultant või "Tableau Certified Data Analyst" ja "Tableau Certified Server Associate" sertifikaati
The tender is for Tableau licenses and maintenance services. Services include user support and consultation. The goal is to support data analysis and reporting.
Recommandation: Clarify whether equivalent certifications or demonstrable experience will be accepted and provide clear criteria for assessing equivalence.
!Unspecified Unit Prices in Draft Contract
Information manquante

Document 6 leaves unit prices for licenses and services blank, contradicting the evaluation criteria's focus on total cost and hourly rates.

Document 6: Lepingu projekt vs Document 3: Hindamiskriteeriumid ja hinnatavad näitajad
Litsentsi (vt RHAD-i tehnilise kirjelduse p 2.1.) esimese aasta (12 kuud) hind on ____________eurot, millele lisandub Eesti Vabariigis kehtiv käibemaks. Teenuse ühe töötunni maksumus on
Litsentside kogumaksumus 1 aastaks Maksumus - 95 vähim on parim Tableau Viewer (148 tk) 1 aasta jah litsentside maksumus Tableau Creator (6 tk) 1 aasta litsentside jah maksumus Tableau Data Manager Tugiteenuse/konsultatsiooni osutamise tunnihind: 5% weight
Recommandation: Pre-fill or clearly define the expected format and values for unit prices in the draft contract, aligning with evaluation criteria.
~Ambiguity in GDPR and Personal Data Processing Pre-Contractual Phase
Information manquante

Document 2 mentions GDPR compliance but only details data processing agreements post-award. Pre-contractual data handling is not specified.

Document 2: Pakkuja esitab täidetud hankemenetluses osalemise avalduse vs Document 5: Isikuandmete töötlemise kokkulepe juriidilise isikuga
Juhul kui kauba tarnimise ja/või teenuse osutamisega ja/või töö teostamisega seoses on vaja raamlepingu täitmisel osalevatel isikutel töödelda isikuandmeid või on nendel isikutel vajalik juurdepääsu h
Kokkuleppe eesmärgiks on tagada isikuandmete töötlemine kooskõlas kokkuleppega, Eesti Vabariigis kehtivate õigusaktidega, 27. aprilli 2016 Euroopa parlamendi ja nõukogu määrusega 2016/679 füüsiliste i
Recommandation: Clarify data processing requirements and any necessary agreements applicable during the tender phase.
~Ambiguity in Contractual Relationship for Individual Orders
Ambiguïté

Document 6 states individual orders don't need separate contracts but also that the framework agreement is concluded upon order submission, creating confusion about binding obligations.

Document 6: Lepingu projekt vs Requirements
Raamlepingu sõlmimisega ostja ja müüja nõustuvad ning kinnitavad, et raamlepingu alusel litsentside tellimine ja aktiveerimine ning teenuse osutamine toimub vastavalt raamlepingu sätestatule. Eeltoodu
The tender is for Tableau licenses and maintenance services. Services include user support and consultation. The goal is to support data analysis and reporting.
Recommandation: Clearly define when specific contractual obligations become binding for each individual order.
~Unclear Harmonization of License and Support Periods
Ambiguïté

Document 7 mentions harmonization of license/support periods after contract signing but lacks detail on the process, costs, and continuity impact.

Document 7: Tehniline kirjeldus vs Requirements
Tootetoe ja litsentside alguse ja lõppemise tähtaegade ühtlustamine lepitakse kokku eduka pakkujaga pärast raamlepingu sõlmimist.
The tender is for Tableau licenses and maintenance services. Services include user support and consultation. The goal is to support data analysis and reporting.
Recommandation: Provide a clear process and timeline for initial harmonization, including associated costs and continuity plans.
Dernière analyse: 2026-04-01

Stratégie gagnante

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75%
Probabilité de succès estiméeAdéquation modérée

Cet appel d'offres pour les licences Tableau et les services de support présente une excellente opportunité pour les soumissionnaires capables d'offrir des prix très compétitifs sur les licences tout en démontrant un support efficace et rentable. La pondération écrasante du coût des licences nécessite une stratégie axée sur le prix, mais une proposition de valeur bien articulée pour les services de support peut fournir un avantage crucial.

Messages clés de victoire

Valeur imbattable : la solution de licence Tableau la plus rentable, associée à un support efficace et de haute qualité.

Intégration transparente : une solution complète qui garantit des capacités d'analyse de données et de reporting immédiates et efficaces pour l'hôpital.

Opportunités clés
La pondération significative du coût des licences (95 %) permet un fort avantage concurrentiel grâce à une tarification agressive.
L'appel d'offres n'est pas divisé en lots, ce qui simplifie le processus de soumission et permet une stratégie de tarification globale.
La valeur estimée relativement faible (90 000 EUR) suggère une concurrence potentiellement moins intense de la part des grands fournisseurs multinationaux, favorisant les soumissionnaires agiles et réactifs.
Défis principaux
L'accent mis sur le coût des licences (95 %) peut réduire les marges et rendre difficile la différenciation sur la qualité du service si elle n'est pas gérée avec soin.

Développez un modèle de prestation de support très efficace pour assurer la rentabilité, même avec des tarifs horaires compétitifs. Articulez clairement la valeur et l'efficacité des services de support dans le récit de l'offre.

L'absence de détails spécifiques sur les motifs d'exclusion obligatoires et les exigences en matière de capacités techniques signifie que les soumissionnaires doivent examiner méticuleusement tous les documents d'appel d'offres pour éviter toute disqualification.

Effectuez un examen approfondi de tous les documents fournis, y compris le projet de contrat et les formulaires de candidature, afin de garantir la pleine conformité à toutes les exigences énoncées et implicites. Demandez des éclaircissements à l'autorité contractante en cas d'ambiguïté.

Profil du soumissionnaire idéal
Un partenaire ou revendeur Tableau établi avec une expérience éprouvée dans la fourniture de licences Tableau et la prestation de support technique et de conseil. Ils devraient posséder de solides capacités de négociation en matière d'approvisionnement et de prix pour obtenir des coûts de licence compétitifs, ainsi qu'une structure de support allégée et efficace pour offrir des tarifs horaires attractifs.
Exigences clés
Soumission d'une demande dûment remplie pour participer à la procédure d'appel d'offres
Confirmation de l'acceptation des conditions du dossier d'appel d'offres
Confirmation que tous les coûts sont pris en compte dans l'offre
Conformité aux termes du projet d'accord-cadre Tableau
Prix des licences Tableau Viewer (148 unités), Tableau Creator (6 unités) et Tableau Data Manager pour 1 an
Tarif horaire pour la prestation de services de support/conseil
Facteurs de différenciation clés
Économies démontrées grâce à un approvisionnement optimisé en licences et à une prestation de support efficace.
Une explication claire et concise de la manière dont le support et les conseils proposés amélioreront directement les capacités d'analyse de données et de reporting de l'hôpital.
Une approche proactive et réactive pour répondre à toute ambiguïté ou question potentielle pendant le processus d'appel d'offres.
Opportunités de valeur sociale
Bien que cela ne soit pas une exigence, envisagez de proposer une brève déclaration d'engagement envers des pratiques commerciales éthiques et la confidentialité des données, conformément aux exigences du RGPD, afin d'améliorer subtilement la crédibilité de l'offre.
Domaines de concentration de l'offre
Coût total des licences pour 1 an95.0%

Tarifez agressivement les licences Tableau Viewer, Creator et Data Manager pour obtenir la plus basse ou l'une des plus basses offres. Tirez parti des accords de partenariat existants ou de la puissance d'achat en gros pour y parvenir. Assurez-vous que la formule de tarification est correctement comprise et appliquée pour maximiser le score.

Tarif horaire pour la prestation de services de support/conseil5.0%

Proposez un tarif horaire compétitif mais durable. Concentrez-vous sur la démonstration de l'efficacité et de l'expertise de l'équipe de support pour justifier le tarif et souligner la valeur apportée, même avec une faible pondération.

Recommandations6
Maximiser le score du coût des licences
CritiqueEffort élevé

Concentrez tous vos efforts sur l'obtention du coût total le plus bas possible pour les licences Tableau spécifiées. C'est le facteur le plus critique pour gagner cet appel d'offres. Explorez toutes les voies de réduction des coûts, y compris les remises sur volume, les prix partenaires et les canaux d'approvisionnement efficaces.

Conduit directement au score le plus élevé possible pour le critère d'évaluation principal.
Remplissage méticuleux de la candidature
CritiqueEffort moyen

Assurez-vous que le formulaire 'Pakkuja esitab täidetud hankemenetluses osalemise avalduse' (Le soumissionnaire soumet une demande dûment remplie pour participer à la procédure d'appel d'offres) est rempli de manière impeccable. Portez une attention particulière à la confirmation de toutes les conditions et à l'inclusion de tous les coûts.

Évite une disqualification immédiate.
Clarifier les ambiguïtés
ÉlevéEffort moyen

Examinez de manière proactive tous les documents d'appel d'offres, y compris le projet de contrat, pour toute ambiguïté potentielle ou information manquante. Soumettez des demandes d'éclaircissement formelles à l'autorité contractante bien avant la date limite.

Réduit le risque de mauvaise interprétation et garantit une offre conforme.
Articuler la proposition de valeur du support
MoyenEffort moyen

Bien que le tarif horaire ait une faible pondération, articulez clairement la valeur et l'efficacité des services de support et de conseil proposés. Mettez en évidence la manière dont l'expertise de votre équipe assurera une résolution rapide des problèmes et une utilisation efficace de Tableau, maximisant ainsi les capacités d'analyse de données de l'hôpital.

Ajoute une valeur qualitative et peut influencer les décisions limites.
Confirmer l'inclusion de tous les coûts
ÉlevéEffort faible

Confirmez explicitement que tous les coûts, y compris les frais cachés potentiels, les frais administratifs ou les frais généraux de mise en œuvre, sont entièrement pris en compte dans le prix de l'offre, conformément à l'exigence. Ceci est crucial pour éviter de futurs litiges et démontrer la transparence.

Évite la disqualification et instaure la confiance.
Tarif de support compétitif mais durable
MoyenEffort moyen

Tarifez le taux horaire de support de manière compétitive, mais assurez-vous qu'il est durable pour votre entreprise. Concentrez-vous sur la démonstration de l'efficacité et de l'expertise pour justifier le tarif, plutôt que de simplement offrir le prix le plus bas absolu, qui pourrait être non durable.

Équilibre la faible pondération avec le besoin de rentabilité et de qualité.
Positionnement concurrentiel
Positionnez-vous comme le fournisseur le plus rentable de licences Tableau, en mettant l'accent sur la puissance d'achat en gros et les chaînes d'approvisionnement optimisées. Dans le même temps, mettez en avant l'efficacité et l'expertise de votre équipe de support pour rassurer le client sur la qualité du service, malgré la faible pondération de ce critère.

Concurrents

Passez à un plan supérieur pour voir quelles entreprises sont susceptibles de soumissionner pour cet appel d'offres, basé sur les données historiques.

Se connecter

Exigences et qualifications

23 exigences dans 5 catégories

Soumission (10)
Obligatoire (1)
Conformité (6)
Technique (3)
Financier (3)
SUBMISSION REQUIREMENTS10
--The tender is not divided into lots because the subject of the framework agreement consists of functionally interconnected services necessary to achieve the same goal.
--The deadline for submission is 2026-04-09 07:00:00.
--The tender requires the submission of a completed application for participation in the procurement procedure.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS6
--Bidders must confirm their bid meets the conditions set out in the tender documents.
--Bidders must submit a power of attorney for joint bidders.
--Bidders must explain business secrets.
TECHNICAL CAPABILITY REQUIREMENTS3
--The tender is for Tableau licenses and maintenance services.
--Services include user support and consultation.
--The goal is to support data analysis and reporting.
FINANCIAL REQUIREMENTS3
--The total value of the tender is 90,000.0 EUR.
--Bid evaluation criteria focus on the total cost of Tableau licenses and support services.
--Bid evaluation criteria include the hourly rate.

Aperçu des exigences

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Documents

7 documents disponibles avec des résumés IA

VastavustingimusedPDF
304551_vastavustingimused.pdf -- 7.5 KB

Bidders must confirm their offer complies with tender document conditions, including submitting a joint bid authorization and explaining trade secrets.

Pakkuja esitab täidetud hankemenetluses osalemise avalduseDOC
304551 Hankemenetluses osalemise avaldus.docx -- 51.0 KB

The bidder must submit a completed application for participation in the procurement procedure, confirming agreement with the tender document conditions and the inclusion of all costs in the bid.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
304551_hindamiskriteeriumid.pdf -- 4.2 KB

The tender evaluation criteria focus on the total cost of Tableau licenses and support services, and the hourly rate, where the lowest price receives the maximum score.

Hankepass täiendatavate selgitustegaPDF
304551_hankepass_taiendavate_selgitustega.pdf -- 63.0 KB

The 'Hankepass' is an initial self-declaration by the economic operator, outlining the contracting authority's conditions and expected response formats, but is not intended for completion.

Isikuandmete töötlemise kokkulepe juriidilise isikugaDOC
304551 Isikuandmete tootlemise kokkulepe juri... -- 48.8 KB

This document is a data processing agreement that governs the processing of personal data between a data controller and a data processor based on a contract, ensuring compliance with GDPR and other legal acts.

Lepingu projektDOC
304551 Tableau raamlepingu projekt.docx -- 49.6 KB

This document is the draft contract for the Tableau licenses and maintenance agreement between the North Estonia Medical Centre and the seller, defining the framework agreement's terms and object.

Tehniline kirjeldusDOC
304551 Tehniline kirjeldus.docx -- 20.4 KB

The contracting authority seeks to procure Tableau licenses and maintenance services, including user support and consultation, to facilitate data analysis and reporting.

Aperçu des documents

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75
Bon

Score de qualité de l'appel d'offres

This tender for Tableau licenses and maintenance is generally well-structured, with clear requirements and a reasonable process. However, it lacks explicit sustainability considerations and could benefit from more detailed documentation regarding technical capabilities.

Répartition du score

Conformité légale75/100

The tender appears to comply with standard procurement regulations, including a clear procedure and CPV code. Deadlines are reasonable, and no disputes are noted. The framework agreement structure is explained.

Clarté80/100

The description of the procurement is clear, and the AI-extracted requirements provide a good overview. The purpose of the services is well-defined. However, specific technical capability details could be more explicit.

Exhaustivité70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the AI-extracted requirements suggest that some key documents like the 'Hankepass' are not intended for completion, which might lead to confusion. The technical specification document is marked as 'Required: No', which is a significant omission for a technical procurement.

Technical specification document marked as 'Required: No'.
Équité85/100

The tender is conducted via e-procurement, and criteria are based on relative weighting, indicating objectivity. Full document access is implied. The maximum participant limit of '1' is unusual and could be perceived as restrictive, though it might be justified by the framework agreement structure.

Maximum participants set to 1, which could be restrictive.
Aspect pratique65/100

E-submission is mandated. The contract start date is specified. Financing information is not explicitly detailed beyond the estimated value. The duration is defined as 'PERIOD' with a tender validity of 3 months, which is standard.

Financing information not explicitly detailed.
Cohérence des données90/100

Key fields such as title, reference, organization, value, and dates are populated. There are no indications of suspension or disputes. The dates provided are logical and sequential.

Durabilité50/100

There is no explicit mention of green procurement, social aspects, or innovation. The tender is not indicated as EU-funded.

Lack of explicit sustainability criteria (green, social, innovation).

Points forts

Clear description of procurement subject.
Well-defined procedure and e-procurement platform.
Reasonable deadlines and disclosed value.
Good data consistency across key fields.

Préoccupations

Technical specification document marked as 'Required: No'.
Lack of explicit sustainability considerations.
Maximum participant limit of 1.

Recommandations

1. Clarify the status and importance of the technical specification document.
2. Incorporate sustainability criteria into the evaluation or requirements.
3. Review the 'Max Participants' setting for potential broader competition.

Aperçu de la notation IA

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Analyse complète du score de qualité
Répartition détaillée des sous-scores
Aperçu des forces et des préoccupations
Recommandations stratégiques

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