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Acquisition de services de gestion et d'administration de l'infrastructure TIC

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Date limite
18 jours restants
Avril 14, 2026
Détails du contrat
Catégorie
Services
Référence
307252
Valeur
€230,000
Lieu
Estonia, Estonie
Publié
Mars 16, 2026
Code CPV
Critères d'évaluation
Administration service cost50%
Service commencement time50%
Calendrier du projet

Publication de l'appel d'offres

Mars 16, 2026

Date limite pour les questions

Avril 07, 2026

Date limite de soumission

Avril 14, 2026

Ouverture de l'appel d'offres

Avril 14, 2026

Date de début du contrat

Mai 03, 2026

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Budget
€230,000
Durée
24 mois
Lieu
Estonia
Type
Services
75
Score de qualité/100
Bon
Référentiel de marché
Prix moyen gagnant
€187,707
Offres moyennes
2.0
Concurrence
Faible
PME gagnantes
89%
1,029 appels d'offres analysés

Description originale de l'appel d'offres

L'objet du marché est la commande de services de gestion et d'administration de l'infrastructure TIC, ainsi que la garantie de la disponibilité des applications pour les logiciels gérés par la Bibliothèque nationale d'Estonie.
Soumission électronique

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Exigences et qualifications

19 exigences dans 5 catégories

Soumission (6)
Obligatoire (5)
Conformité (1)
Technique (5)
Financier (2)
SUBMISSION REQUIREMENTS6
--Bidders must submit the cost of their offer.
--Bidders must submit a list of team members and their certificates.
--Bidders must submit a power of attorney for joint bidders, if applicable.
MANDATORY EXCLUSION GROUNDS5
--The contracting authority reserves the right to reject all offers if:
--the costs of all offers exceed the estimated cost of the contract;
--the costs of all admitted offers exceed the estimated cost of the contract;
ELIGIBILITY REQUIREMENTS1
--The administration service to be procured forms a single whole, therefore dividing it into parts (ordering administration and management services separately) is not reasonable considering the purpose of the procurement.
TECHNICAL CAPABILITY REQUIREMENTS5
--Bidders must submit a plan for starting the service.
--Bidders must possess an ISO/IEC 27001:2022 certificate.
--Bidders must possess specific Red Hat and Oracle certificates.
FINANCIAL REQUIREMENTS2
--The estimated value of the contract is 230,000.0 EUR.
--The duration of the contract is 24 months.

Aperçu des exigences

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Documents

7 documents disponibles avec des résumés IA

VastavustingimusedPDF
307252_vastavustingimused.pdf -- 4.4 KB

Bidders must submit their bid cost, a service commencement plan, ISO/IEC 27001:2022 certificate, team member list and certificates, and a joint bidder authorization if applicable.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
307252_hindamiskriteeriumid.pdf -- 5.0 KB

The contracting authority will evaluate bids based on the cost of IT infrastructure administration and management services (50% weight) and the realism of the service commencement time (50% weight).

Hankepass täiendatavate selgitustegaPDF
307252_hankepass_taiendavate_selgitustega.pdf -- 64.1 KB

The tender pass is an initial self-declaration by the company, containing the contracting authority's stipulated conditions and the format for expected responses, but is not a document intended for completion.

Hankelepingu kavandPDF
Hankelepingu kavand - IKT infrastruktuuri hal... -- 319.1 KB

The draft contract outlines the terms, rights, and obligations of the contracting authority and the service provider for IT infrastructure management and administration services.

Tehniline kirjeldusPDF
Hanke tehniline kirjeldus.pdf -- 135.6 KB

The National Library of Estonia is seeking ICT infrastructure management and administration services, requiring bidders to possess ISO/IEC 27001:2022 certification and specific Red Hat and Oracle certifications.

Hankelepingu Lisa 3 kavandPDF
Lisa 3 - Isikuandmete töötlemine hankelepingu... -- 97.7 KB

This Appendix 3 regulates the processing of personal data in the performance of the procurement contract between the National Library of Estonia and the authorized processor, defining the parties' obligations and data processing purposes.

Nõuded pakkuja meeskonnalePDF
Nouded pakkuja meeskonnale.pdf -- 113.4 KB

The contracting authority requires the bidder to assemble a team including a project manager, Linux administrators, a database administrator, and a network engineer, possessing relevant experience and certifications.

Aperçu des documents

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75
Bon

Score de qualité de l'appel d'offres

This tender for ICT infrastructure management and administration services is generally well-structured with clear requirements. It exhibits good legal compliance and data consistency, though practicality could be improved with more detailed information on e-submission mechanisms and some aspects of sustainability are absent.

Répartition du score

Conformité légale75/100

The tender adheres to standard procurement procedures, including a clear CPV code, defined evaluation criteria with relative weighting, and a reasonable submission deadline. The organization's right to reject offers under specific circumstances is standard and legally permissible.

Clarté80/100

The description of the ICT infrastructure management and administration services is clear. Requirements for technical capability, such as ISO/IEC 27001:2022, Red Hat, and Oracle certifications, along with team composition, are specified. The evaluation criteria are also well-defined.

Exhaustivité70/100

Most essential information is present, including estimated value, contract duration, and start date. Key documents like 'Vastavustingimused' (Compliance Conditions), 'Nõuded pakkuja meeskonnale' (Requirements for the Bidder's Team), and 'Tehniline kirjeldus' (Technical Description) are marked as required. However, the absence of specific details regarding the contract draft and Appendix 3 being marked as 'Required: No' detracts slightly from completeness.

Contract draft and Appendix 3 marked as 'Required: No' despite containing important contractual terms.
Équité85/100

The tender allows for electronic submission and e-procurement. Evaluation criteria are based on objective factors like cost and realism of commencement time. While specific technical certifications are listed, they do not appear to be tailored to a single company, promoting a reasonable level of fairness. Full document access is implied through the listed documents.

Aspect pratique65/100

The tender supports e-submission and e-procurement. The contract start date and duration are specified. However, more detailed information on the specific e-procurement platform or the process for submitting documents via URL could enhance practicality. Financing information is not explicitly detailed beyond the estimated value.

Lack of specific details on the e-procurement platform or submission URL.
Limited explicit information on financing beyond the estimated value.
Cohérence des données90/100

Key fields such as title, reference, organization, estimated value, and deadlines are consistently populated. The dates provided for reveal, submission, and opening are logically ordered. The tender status is '11', indicating an active procurement. No disputes are reported.

Durabilité50/100

The tender does not explicitly mention green procurement, social aspects, or innovation as evaluation criteria or requirements. It is not flagged as EU-funded, suggesting these aspects might not be a primary focus for this specific procurement.

No explicit mention of green procurement criteria.
No explicit mention of social responsibility aspects.

Points forts

Clear technical and team requirements
Well-defined evaluation criteria
Adherence to standard e-procurement practices
Good data consistency

Préoccupations

Lack of specific details on sustainability aspects (green, social, innovation)
Potential for improved clarity on e-submission specifics
Contract draft and Appendix 3 marked as not required

Recommandations

1. Incorporate specific sustainability criteria (e.g., green procurement, social impact) into evaluation or requirements.
2. Provide more explicit guidance on the e-submission process and any required platform URLs.
3. Clarify the status and importance of documents like the contract draft and Appendix 3, potentially marking them as required if they contain essential terms.

Aperçu de la notation IA

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