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Udbud

Forretnings- og systemanalyse samt udvikling af informationssystemet for sygedagpenge

Åben
Frist
9 dage tilbage
April 13, 2026
Kontrakt detaljer
Kategori
Serviceydelser
Reference
306806
Værdi
€2,000,000
Lokation
Estonia, Estland
Udgivet
Marts 12, 2026
Organisation
CPV-kode
Evalueringskriterier
Trial Work40%
Interview40%
Hourly Rate20%
Projekttidslinje

Udbud offentliggjort

Marts 12, 2026

Frist for spørgsmål

April 06, 2026

Frist for tilbud

April 13, 2026

Åbning af udbud

April 10, 2026

Kontraktens startdato

Maj 08, 2026

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Budget
€2,000,000
Varighed
36 måneder
Lokation
Estonia
Type
Serviceydelser
75
Kvalitetsscore/100
God
Markedsbenchmark
Gns. Vindende Pris
€187,707
Gns. Tilbud
2.0
Konkurrence
Lav
SMV Vindere
89%
1,029 udbud analyseret

Original udbudsbeskrivelse

Formålet med udbuddet er forretnings- og systemanalyse samt udvikling af informationssystemet for sygedagpenge. En mere detaljeret teknisk beskrivelse er vedlagt (Bilag 1). P.S. Tidspunktet for informationsmødet er endnu ikke fastlagt.
Elektronisk Afsendelse

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Vinderstrategi

AI-drevet analyse af dette udbuds krav, muligheder og udfordringer. Få strategiske indsigter for at maksimere din vinderchance.

65%
Estimeret vinderchanceModerat match

This tender requires a comprehensive approach to business and system analysis and development for the incapacity benefit information system. Success hinges on excelling in the high-weighted trial work and interview stages, demonstrating deep technical expertise, and offering a competitive hourly rate. A strong understanding of Tervisekassa's needs and a well-structured, compliant bid are crucial.

Nøglebudskaber til at vinde

Proven Expertise in Public Sector IT Transformation: Highlight successful delivery of similar analysis and development projects for government entities, demonstrating understanding of public sector requirements and compliance.

Agile and User-Centric Development Approach: Emphasize a methodology that prioritizes stakeholder engagement, iterative development, and a focus on delivering a user-friendly and efficient system for Tervisekassa.

Cost-Effective and High-Quality Solution: Present a balanced proposal that offers competitive pricing while assuring the highest quality of analysis, development, and documentation, ensuring long-term value for Tervisekassa.

Nøglemuligheder
Leverage the high weighting of the trial work (40%) to showcase technical capabilities and understanding of the system's needs.
Utilize the interview stage (40%) to build rapport, clarify any ambiguities, and demonstrate a deep understanding of Tervisekassa's strategic objectives.
Position the company as a long-term strategic partner, not just a transactional vendor, given the 36-month contract duration.
Demonstrate a clear understanding of the 'Töövõimetushüvitise infosüsteem' (incapacity benefit information system) and its critical role in public service delivery.
Nøgleudfordringer
High competition due to the full-service provider requirement and the significant weighting of the trial work and interview.

Invest heavily in the trial work, ensuring it exceeds expectations. Prepare a highly skilled team for the interview who can articulate the company's value proposition and technical approach effectively.

Balancing a competitive hourly rate with the need to deploy a high-caliber team capable of meeting all technical requirements.

Develop a detailed cost breakdown that justifies the proposed rates by highlighting the expertise and efficiency of the team. Explore potential efficiencies in the development process.

Ensuring strict adherence to GDPR and all documentation requirements as outlined in the 'Dokumentatsiooniplaan'.

Implement rigorous internal quality assurance processes for all documentation and data handling. Assign dedicated resources to ensure full compliance with GDPR and the documentation plan.

Ideel tilbudsgiverprofil
An experienced IT service provider with a proven track record in government or public sector IT projects, specifically in analysis and development. The ideal bidder possesses a highly skilled and experienced project team, a robust understanding of GDPR compliance, and the capacity to deliver high-quality documentation. They must also be adept at managing client expectations and demonstrating value through a well-executed trial work and a compelling interview.
Nøglekrav
Demonstrated experience in IT analysis and/or development contracts within the last 36 months.
Submission of a high-scoring trial work that meets all technical and documentation requirements.
A competitive hourly rate that balances cost-effectiveness with quality.
A well-prepared project team with relevant CVs and demonstrable expertise.
Adherence to GDPR for personal data processing.
Ability to perform pre-analysis, business analysis, and system analysis.
Fulfillment of test work requirements.
Nøgledifferentiatorer
Demonstrated experience in developing and analyzing complex public sector information systems, particularly those related to social benefits or healthcare.
A proactive and collaborative approach to business and system analysis, involving Tervisekassa stakeholders early and often.
A robust quality assurance framework that ensures the delivery of high-quality, well-documented, and secure software solutions.
A clear understanding of the Estonian public sector IT landscape and relevant regulations.
Muligheder for social værdi
Commitment to employing local talent and providing training opportunities for junior developers within the project team, contributing to the Estonian IT workforce development.
Fokusområder for tilbud
Trial Work40%

Exceed expectations by delivering a comprehensive, well-structured, and technically sound solution that directly addresses the core requirements outlined in the technical description. Focus on clarity, efficiency, and adherence to the documentation plan. Proactively identify and address potential challenges within the trial work scope.

Interview40%

Prepare a strong narrative that highlights the team's expertise, past successes, and understanding of Tervisekassa's needs. Demonstrate a collaborative and problem-solving approach. Be ready to articulate the value proposition and how the proposed solution will benefit Tervisekassa. Showcase a deep understanding of the project's objectives and potential risks.

Hourly Rate20%

Conduct thorough market research to establish a competitive yet sustainable hourly rate. Clearly articulate the value and quality associated with the proposed rate, emphasizing efficiency and expertise. Ensure the rate reflects the complexity and scope of the project.

Anbefalinger8
Thoroughly Analyze Technical Description (Lisa 1)
KritiskHøj indsats

Deeply understand the specific requirements for business and system analysis and development of the incapacity benefit information system. Map these requirements to the proposed solution and team capabilities.

Ensures the bid directly addresses the contracting authority's needs, increasing the likelihood of success in the trial work and interview.
Excel in Trial Work
KritiskHøj indsats

Dedicate significant resources to the trial work. Aim to not just meet but exceed the requirements, demonstrating superior technical skill, problem-solving ability, and adherence to documentation standards. Consider proactive suggestions for improvement.

Directly influences 40% of the bid score and is a key determinant for progressing to the interview stage.
Prepare a Compelling Interview Strategy
KritiskHøj indsats

Develop a clear and concise presentation for the interview, focusing on the team's expertise, understanding of the project, and proposed approach. Anticipate potential questions and prepare strong, evidence-based answers.

Accounts for 40% of the bid score and is crucial for demonstrating partnership potential and strategic alignment.
Highlight Public Sector IT Experience
HøjMedium indsats

Emphasize past experience with similar government or public sector IT projects, especially those involving sensitive data or complex regulatory frameworks. Showcase successful delivery and client satisfaction.

Builds trust and credibility with Tervisekassa, positioning the bidder as a reliable and experienced partner.
Develop a Competitive and Justified Hourly Rate
HøjMedium indsats

Research market rates for comparable services in Estonia. Ensure the proposed hourly rate is competitive while reflecting the quality and experience of the proposed team. Be prepared to justify the rate based on efficiency and value.

Directly impacts the 20% evaluation criterion and influences the overall perception of value for money.
Ensure Robust GDPR Compliance
KritiskMedium indsats

Clearly outline the company's GDPR compliance procedures and demonstrate how personal data will be processed securely and ethically throughout the project lifecycle. This is a non-negotiable requirement.

Failure to comply will lead to disqualification. Demonstrating strong compliance builds confidence.
Proactive Communication and Clarification
HøjLav indsats

Attend the information session (when announced) and submit any clarifying questions promptly. A clear understanding of the tender requirements minimizes risks of misinterpretation and improves bid quality.

Reduces the risk of bid errors and ensures alignment with Tervisekassa's expectations.
Commitment to Local Employment and Skill Development
LavLav indsats

Include a commitment to hiring local Estonian IT professionals and potentially offering internships or training opportunities for junior staff as part of the project team.

Enhances the bidder's social responsibility profile and aligns with potential broader public sector objectives, though not explicitly weighted.
Konkurrencemæssig positionering
Position the company as the most technically adept and reliable partner capable of delivering a high-quality, user-centric system on time and within budget, leveraging a strong track record in similar public sector projects.
Emphasize a collaborative approach, highlighting how the company will work closely with Tervisekassa stakeholders to ensure the system meets evolving needs and delivers maximum value.
Differentiate by showcasing a deep understanding of the specific challenges and opportunities related to the incapacity benefit system, demonstrating a proactive and insightful approach beyond mere technical execution.

Konkurrenter

Opgrader for at se, hvilke virksomheder der sandsynligvis vil afgive tilbud på dette udbud, baseret på historiske indkøbsdata.

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Krav og kvalifikationer

25 krav på tværs af 5 kategorier

Indsendelse (14)
Obligatorisk (1)
Overholdelse (2)
Teknisk (7)
Finansiel (1)
SUBMISSION REQUIREMENTS14
--Submit a completed CV form.
--Submit a test work with declarations.
--Submit confirmations regarding specialist participation and working time accounting.
MANDATORY EXCLUSION GROUNDS1
--The tender is not divided into parts, as the aim is to find one full-service provider.
ELIGIBILITY REQUIREMENTS2
--Minimum net turnover of EUR 800,000 in the last three years.
--At least one completed IT analysis and/or development contract within the last 36 months.
TECHNICAL CAPABILITY REQUIREMENTS7
--Submission of a completed CV form detailing project team members' work experience and projects.
--Team members must meet requirements for project management, analysis, development, design, and testing.
--Overlap in certain roles within the team is permitted.
FINANCIAL REQUIREMENTS1
--Hourly rate will be a component of the bid evaluation.

Forhåndsvisning af Krav

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Dokumenter

13 dokumenter tilgængelige med AI-resuméer

VastavustingimusedPDF
306806_vastavustingimused.pdf -- 9.4 KB

The bidder must submit a completed CV form, a trial work with declarations, and confirmations regarding specialist participation and working time accounting to prove compliance with tender conditions.

Vis
Lisa 4. CV vormDOC
Lisa_4_CV_vorm.docx -- 69.3 KB

Bidders must submit a CV form detailing project team members' work experience and projects to demonstrate their suitability for the disability benefit information system development project.

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Hindamiskriteeriumid ja hinnatavad näitajadPDF
306806_hindamiskriteeriumid.pdf -- 4.1 KB

Bid evaluation criteria include hourly rate (20%), a trial task (40%), and an interview (40%), with the first two criteria determining progression to the interview stage.

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Hankepass täiendatavate selgitustegaPDF
306806_hankepass_taiendavate_selgitustega.pdf -- 69.0 KB

The procurement pass is an initial self-declaration by the economic operator, containing the conditions set by the contracting authority and the format of expected responses, but is not intended for completion.

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Juhised pakkujalePDF
Juhised_pakkujale_0.pdf -- 164.9 KB

Tervisekassa invites bids for the business and system analysis and development of the incapacity benefit information system, requiring a minimum net turnover of 800,000 euros over the last three years and at least one completed IT analysis and/or development contract within the last 36 months.

Vis
Lisa 1.1. Nõuded IT-analüüsilePDF
Lisa_1_1_Nouded_IT_analuusile_0.pdf -- 17.2 KB

This document outlines Tervisekassa's IT analysis requirements, dividing it into pre-analysis, business analysis, and system analysis, with each stage building upon the previous one.

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Lisa 1.2. DokumentatsiooniplaanPDF
Lisa_1_2_Dokumentatsiooniplaan.pdf -- 246.4 KB

This document outlines the content, formatting requirements, and storage location for documentation to be submitted by the bidder, ensuring a clear and accurate system overview.

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Lisa 1. Tehniline kirjeldusDOC
Lisa_1_Tehniline_kirjeldus.docx -- 286.6 KB

Tervisekassa is seeking a development partner for business and system analysis and development of the incapacity benefit information system for the next three years, with an estimated scope of 2 million euros.

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Lisa 2. Raamlepingu projektDOC
Lisa_2_Raamlepingu_projekt.docx -- 62.3 KB

This document is a draft framework agreement resulting from the public procurement for the business and system analysis and development of the incapacity benefit information system.

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Lisa 3. Nõuded meeskonnaleDOC
Lisa_3_Nouded_meeskonnale.docx -- 49.1 KB

The bidder must present a team that meets the requirements for project management, analysis, development, design, and testing for the incapacity benefit information system business and system analysis and development, with limited overlap allowed for certain roles.

Vis
Lisa 5. HindamismetoodikaDOC
Lisa_5_Hindamismetoodika_1.docx -- 60.3 KB

This document outlines the evaluation methodology for the disability benefit information system development tender, where bids are assessed based on hourly rate, trial work, and interview.

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Lisa 6. Nõuded proovitööleDOC
Lisa_6_Nouded_proovitoole.docx -- 38.6 KB

This document outlines the requirements for a trial task that bidder team members must complete to assess their capabilities for the disability benefit information system analysis and development tender.

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Lisa 7. AndmekaitsekokkulepeDOC
Lisa_7_Andmekaitsekokkulepe.docx -- 44.5 KB

This data processing addendum specifies the terms for processing personal data in accordance with GDPR, which the bidder must adhere to when providing the service.

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75
God

Udbudskvalitetsscore

This tender for the disability benefit information system analysis and development is generally well-structured with clear requirements and evaluation criteria. While it demonstrates good legal compliance and clarity, there are opportunities to improve completeness and sustainability.

Scoreopdeling

Overholdelse af lovgivning75/100

The tender benefits from a clear procedure (A) and proper CPV code (7379). Deadlines appear reasonable, and the value is disclosed. No disputes are indicated. Overall regulatory compliance seems strong.

Klarhed80/100

The description of the objective is clear, and technical specifications are referenced in Lisa 1. Evaluation criteria are documented, and conditions for participation (e.g., eligibility, team requirements) are specified in various annexes.

Fuldstændighed70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the 'Infotunni aeg on selgumisel' note suggests that some informational elements might still be pending, impacting overall completeness. The absence of a clear link to procurements documents beyond the general portal is also a minor drawback.

Retfærdighed85/100

The tender is accessible through e-procurement, and the value is disclosed. Evaluation criteria are objective and include weighting. The requirement for a single full-service provider and a maximum of 1 participant is noted, which, while potentially efficient for the contracting authority, could limit competition. However, it's not tailored to specific companies but rather a strategic choice for project management.

Praktisk anvendelighed65/100

E-submission is mandated. A contract start date is specified. Financing information is not explicitly detailed, and while duration is 36 months, specific details on how the 2,000,000 EUR will be disbursed over this period are not clear from the provided snippets.

Datakonsistens90/100

Key fields such as title, reference, organization, value, and dates are populated. There are no indications of suspension or disputes. The dates provided for submission, opening, and contract start are logical.

Bæredygtighed50/100

The tender does not explicitly mention green procurement, social aspects, or innovation. It is not indicated as EU funded.

Styrker

Clear description of objectives and technical requirements.
Well-defined evaluation criteria with weighting.
Mandatory e-submission and e-procurement.
Good data consistency with logical timelines.

Bekymringer

Limited sustainability aspects (green, social, innovation).
Potential for limited competition due to single provider requirement.
Pending information on 'Infotunni' time.

Anbefalinger

1. Incorporate explicit sustainability criteria to encourage environmentally friendly or socially responsible practices.
2. Clarify the availability and format of detailed financing information.

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