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Sotsiaalteenuste ja -toetuste andmeregistri (STAR) arendustööd

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Fristen for indsendelse er overskredet

Fristen for indsendelse af dette udbud er overskredet, og der modtages ikke længere ansøgninger. Oplysningerne nedenfor er gemt til referenceformål.

Gennemse aktive udbud
Frist
Udløbet
Oktober 01, 2025
Kontrakt detaljer
Kategori
Serviceydelser
Reference
298530
Værdi
€7,000,000
Lokation
Estonia, Estland
Udgivet
August 13, 2025
CPV-kode
Projekttidslinje

Udbud offentliggjort

August 13, 2025

Frist for spørgsmål

September 24, 2025

Frist for tilbud

Oktober 01, 2025

Åbning af udbud

Oktober 01, 2025

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Budget
€7,000,000
Varighed
48 måneder
Lokation
Estonia
Type
Serviceydelser
Markedsbenchmark
Gns. Vindende Pris
€187,707
Gns. Tilbud
2.0
Konkurrence
Lav
SMV Vindere
89%
1,029 udbud analyseret

Original udbudsbeskrivelse

STAR on riigi infosüsteem sellise sotsiaaltöö korraldamiseks, kus inimese probleemide lahendamiseks rakendatakse kompleksset ning sageli mitmeid eluvaldkondi puudutavaid toetusi ja teenuseid, mille põhikasutajateks on kohalike omavalitsuste sotsiaaltöö spetsialistid, SKA töötajad ja sotsiaalteenuseid osutavate ettevõtete esindajad. Riigihanke eesmärk on sõlmida raamleping kuni kolme arenduspartneriga, kes hakkavad teostama STARi hallatavate avalik teenuste ja nendega seotud tarkvara arendus- ja kasutuselevõtu töid, arhitektuuri ajakohastamist, andmekvaliteedi parandamiseks vajalikke arendustöid, kasutusmugavuse suurendamiseks ning seadusemuudatustest tulenevad lisavajadusi.
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Vinderstrategi

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Konkurrenter

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Krav og kvalifikationer

31 krav på tværs af 5 kategorier

Indsendelse (8)
Obligatorisk (6)
Overholdelse (7)
Teknisk (6)
Finansiel (4)
SUBMISSION REQUIREMENTS8
--Complete two mandatory sample-works and include them in the bid:
--Part 1 – migrate 14 SOAP RR queries to new REST service
--Part 2 – redesign STAR2 homepage (person search, notifications, task list)
MANDATORY QUALIFICATIONS6
--24-month proven track-record delivering ≥1 IT project ≥5 000 h (bidder must have supplied ≥200 h of those hours)
--Documented experience integrating with Estonian X-tee data-exchange layer
--Demonstrated recent large-scale public-sector Java / micro-service projects (Docker/K8s, Spring)
COMPLIANCE REQUIREMENTS7
--WCAG 2.2 AA accessibility compliance for all web deliverables
--Full conformity with TEHIK IT-profile: Windows/Linux desktops, Android/iOS mobiles, Chromium/Firefox browsers; any deviation requires pre-approval
--ISKE security class, E-ITS, SiGA/SiVA digital-signature, digiriigi CFR and HTML5/CSS3 front-end standards met on every release
TECHNICAL REQUIREMENTS6
--Ability to maintain & enhance legacy STAR1 (Java/.NET) and micro-service STAR2 (Java/Spring/Docker/K8s) environments
--Demonstrated DevSecOps pipeline (automated build, test, deploy) for iterative releases
--Experience producing pre-sprint documentation: conceptual data model, CRUD-role matrix, detailed service/use-case specs, architecture blueprint
FINANCIAL REQUIREMENTS4
--Bid a fixed hourly rate ≤30 €/h (junior dev coefficient 0.7) valid for 48 months; prices to two decimals, no zero, negative or cross-subsidised amounts
--Provide ESPD (Extended Single Procurement Document) evidencing sufficient financial & economic standing to deliver up to 7 M€ framework volume
--Framework is volume-not-guaranteed; cash-flow must support potential uneven workload over 4 years

Forhåndsvisning af Krav

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Dokumenter

23 dokumenter tilgængelige med AI-resuméer

VastavustingimusedPDF
298530_vastavustingimused.pdf -- 10.4 KB

This compliance document only sets mandatory EU-sanctions screening (no >10% of contract value via Russian-linked subcontractors) and basic bid-form requirements (joint-bid authorisation, business-secret declaration); it contains no technical specs, qualification thresholds or award criteria, so bidders must check other tender files to decide whether to pursue the STAR software-development framework.

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Nõuded pakkuja meeskonnaleDOC
Nõuded pakkuja meeskonnale.docx -- 55.2 KB

Mandatory 11-person team (1 PM, 2 analysts, 1 architect, 1 tester, 1 UI/UX, 6 developers) must be dedicated full-time to this Estonian social-services registry development framework; bid only if you can immediately field all roles with proven public-sector agile/UX experience and no shared assignments.

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Hindamiskriteeriumid ja hinnatavad näitajadPDF
298530_hindamiskriteeriumid.pdf -- 3.0 KB

This is a 30% price (max 30€/h) / 70% quality tender where you must complete two mandatory quality-assessed sample works and bid a fixed hourly rate to be one of up to three framework partners for ongoing STAR social-services registry development.

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Hankepass täiendatavate selgitustegaPDF
298530_hankepass_taiendavate_selgitustega.pdf -- 67.4 KB

This open-procurement seeks up to 3 framework partners (CPV 72200000-7) to perform mandatory continuous development, deployment, architecture updates, data-quality fixes and legal-change adaptations for Estonia’s national social-services register STAR; bidders must demonstrate relevant software-development experience and financial/technical capacity through the ESPD, but no specific numeric thresholds, certifications or scoring criteria are disclosed in this exclusion-grounds document.

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Hankelepingu projektPDF
Hankelepingu projekt.pdf -- 97.8 KB

This draft framework-contract template for Estonia’s STAR social-services registry merely sets hourly/fixed-price invoicing and IP-transfer terms without stating any mandatory technical requirements, qualifications, or evaluation criteria—so bidders must wait for the full tender documents (technical specification, qualification grids, award criteria) before deciding whether to pursue.

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HindamismetoodikaPDF
Hindamismetoodika.pdf -- 113.1 KB

This is a 3-year framework tender for STAR social-services software development where bidders must (mandatory) complete two technical proof-of-concepts (RR data migration and homepage redesign) that together count 70% of the 100-point score, while the hourly rate counts 30%, and any bid scoring <30 on the proofs is rejected—so only Estonian-speaking firms with proven Java/Oracle STAR2 experience and ready demo teams should bid.

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InfopäevPDF
Infopäev.pdf -- 72.0 KB

This document only announces TEHIK’s optional 25 Aug 2025 info-session (on-site or Teams) for the upcoming STAR social-services registry development framework tender, so it contains no mandatory requirements, qualification thresholds or evaluation criteria yet.

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Isikuandmete töötlemise tingimusedPDF
Isikuandmete tootlemise tingimused.pdf -- 140.9 KB

This document is a mandatory data-processing addendum: any STAR system developer must formally commit (as a “volitatud töötleja”) to keep all social-sector personal and special-category data inside the EU/EEA, restrict access to need-to-know staff under confidentiality and documented instructions, and allow the Health and Welfare Information Systems Centre to audit compliance—so only bidders already equipped with GDPR-grade security governance, staff vetting/training, and EU-only hosting should proceed.

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KodukordPDF
Kodukord.pdf -- 156.0 KB

This “house rules” document merely sets out STAR project governance (mandatory use of Jira/Confluence, 2-week sprints, grooming, demo, retro) and defines roles, so bidders must already be on the framework to proceed—no new technical requirements, pricing or qualification criteria are disclosed here.

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LisateavePDF
Lisateave.pdf -- 125.6 KB

This is a supplementary clarification document for an Estonian public procurement to award framework agreements to up to 3 suppliers for the development, deployment and maintenance of the national social-services information system STAR; it confirms the contract will NOT be split into lots, sets mandatory rules for relying on third-party resources (solidarity statement + separate hankepass for each entity), and reiterates that bids must be fully compliant, final-priced (2-decimal, no zero/negative or cross-subsidised amounts) and clearly mark any business-secret information.

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Proovitöö osa nr 1, Lisa 1 - RR päringute kirjeldusedDOC
Proovitöö osa nr 1, Lisa 1 - RR päringute kir... -- 157.5 KB

This document is merely a technical annex (sample SOAP query for the RR41isikPohiandmed.v2 service) and does not state any mandatory business requirements, qualifications or evaluation criteria for bidding on the STAR development framework.

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Proovitöö osa nr 1, Lisa 2 - X-tee broker servicePDF
Proovitöö osa nr 1, Lisa 2 - X-tee broker ser... -- 1.3 MB

This sample-work document only describes the technical interface (X-tee Broker database, services and query templates for social-care data) that bidders must implement; it contains no mandatory requirements, qualification thresholds or evaluation criteria, so firms should wait for the full tender to decide whether to bid.

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Proovitöö osa nr 1, Lisa 3 - Öised RR muudatusteatedPDF
proovitöö osa nr 1, Lisa 3 - Öised RR muudatu... -- 88.6 KB

This document ("Proovitöö osa nr 1, Lisa 3 - Öised RR muudatusteated") is only a 3-line technical note stating that nightly RR change-notices are triggered at 19:00, so it contains no mandatory requirements, qualification criteria or evaluation factors for bidders.

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Proovitöö osa nr 1PDF
Proovitöö osa nr 1.pdf -- 238.1 KB

This document is only a technical sample-task (Proovitöö osa 1) that lists the 14 SOAP-based RR queries STAR must migrate to SMIT’s new REST domesticDataExchange service by 2025 – it contains no bidding rules, qualification criteria or evaluation scheme, so it is not sufficient for a bid/no-bid decision.

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Proovitöö osa nr 2, Lisa 1 - PPA näide teade abivajavast isikustPDF
Proovitöö osa nr 2, Lisa 1 - PPA näide teade ... -- 8.4 KB

This sample police-case extract is included only to show bidders the kind of domestic-violence data (victim ID, consent flags, child-involvement indicator, etc.) the STAR social-services register will have to store and display – it is not itself a requirement or evaluation criterion.

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Proovitöö osa nr 2PDF
Proovitöö osa nr 2.pdf -- 546.6 KB

This sample-task document only describes the desired redesign of STAR2’s homepage (person search, notifications, task list) and contains no mandatory deliverables, qualification criteria, or scoring rules, so it cannot be used to decide whether to bid.

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Raamlepingu projektPDF
Raamlepingu projekt.pdf -- 178.5 KB

This 48-month framework agreement (no guaranteed volume) seeks up to 3 Estonian software partners who can deliver mandatory agile development, bug-fixing and deployment services for the national STAR social-services registry, financed from state/structural funds and requiring compliance with EU co-financing rules, so bid only if you have proven public-sector Java/.NET experience, ISO 27001-level security processes and can quote fixed hourly rates (junior dev coefficient 0.7) valid for four years.

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Infopäeva protokollPDF
STAR-Infopäeva protokoll25082025.pdf -- 103.2 KB

Mandatory: 24-month track-record with ≥5 000 h IT project (bidder must have supplied ≥200 h) and proven X-tee integration skills; bids scored 30-40 % on price/hourly rate and 60-70 % on a mini-tender proof-of-task; TEHIK will sign framework deals with up to 3 vendors to keep Estonia’s social-services registry (STAR) continuously developed from Jan 2026 onward, so only firms that can commit long-term resources should compete.

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Tehniline kirjeldusPDF
Tehniline kirjeldus.pdf -- 143.6 KB

Estonia’s Health and Welfare Information Systems Centre will sign framework agreements with up to 3 vendors (mandatory) to continuously develop, deploy and maintain the national STAR social-services registry—covering both legacy STAR1 (Java/.NET) and micro-service STAR2 (Java/Spring/Docker/K8s) environments—so bidders must prove recent large-scale public-sector Java/micro-service experience, DevSecOps and data-quality skills, and ability to deliver iterative releases under Scrum with fixed-price sprints.

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TK Lisa 1 - nõuded infosüsteemi dokumentatsioonilePDF
TK Lisa 1 - nõuded infosüsteemi dokumentatsio... -- 18.1 KB

This document sets out mandatory pre-development documentation requirements—conceptual data model, CRUD-role matrix, detailed service/use-case specs, and architecture blueprint (all to be delivered before each sprint)—for any firm bidding on the STAR social-services registry framework contract, so only vendors with proven Estonian public-sector experience and ready analysts/architects who can produce UML, XML/XSD schemas and Estonian-language documentation should proceed.

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TK Lisa 2 - IT-profiilPDF
TK Lisa 2 - IT-profiil.pdf -- 656.1 KB

This document is TEHIK’s mandatory IT-profile that prescribes preferred/acceptable hardware, OS and browser stacks (Windows/Linux desktops, Android/iOS mobiles, Chromium/Firefox browsers, etc.) and requires prior architecture-board approval for any deviation, so bidders on the STAR development framework must already operate—or be ready to switch to—these standardised, security-vetted technologies.

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TK Lisa 3 - TEHIK mittefunktsionaalsed nõuded arendustelePDF
TK Lisa 3 - TEHIK Mittefunktsionaalsed nouded... -- 1.1 MB

This mandatory TEHIK quality-and-non-functional-requirements document obliges STAR bidders to prove they can deliver WCAG 2.2 AA, X-tee, SiGA/SiVa, E-ITS/ISKE-security-class-compliant web solutions that follow Estonia’s digiriigi CFR, IT-profile, front-end and HTML5/CSS3 standards—any unmet requirement must be explicitly justified—so only firms with proven Estonian public-sector compliance track-records and in-house security/testing teams should bid.

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Tööde üleandmise ja vastuvõtmise aktDOC
Toode uleandmise ja vastuvotmise akt.docx -- 29.5 KB

This is merely a blank “work acceptance/delivery certificate” template that the contracting authority will later complete to confirm that the delivered STAR software-development services conform to the contract; it contains no mandatory requirements, evaluation criteria or qualification thresholds for bidders.

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Kvalitetsscore

Omfattende kvalitetsanalyse af dette udbud, der scorer juridisk overholdelse, klarhed, fuldstændighed, retfærdighed, praktisk anvendelighed, datakonsistens og bæredygtighed på en skala fra 0-100 med detaljeret opdeling og anbefalinger.

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