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Tenderi

Pružanje ugostiteljskih usluga u kafe zoni Nacionalne biblioteke Estonije

Otvoreno
Rok
ostalo 2 dana
April 06, 2026
Detalji ugovora
Kategorija
Istraživanje
Referenca
306174
Vrednost
€3,500,000
Lokacija
Estonia, Estonija
Objavljeno
Mart 05, 2026
CPV šifra
Kriterijumi za ocenu
Attractiveness and suitability of the catering service concept for the Estonian National Library environment70%
Concession fee (rent per square meter)20%
Loyalty solution for Estonian National Library employees (size of the offered discount)10%
Vremenski okvir projekta

Objavljen tender

Mart 05, 2026

Rok za pitanja

Mart 30, 2026

Rok za podnošenje ponuda

April 06, 2026

Otvaranje ponuda

April 06, 2026

Datum početka ugovora

Septembar 01, 2026

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Budžet
€3,500,000
Trajanje
70 meseci
Lokacija
Estonia
Tip
Istraživanje
75
Rezultat kvaliteta/100
Dobro
Uporedna analiza tržišta
Prosečna pobednička cena
€2,220,428
Prosečan broj ponuda
3.2
Konkurencija
Srednja
Pobednici iz redova MSP
67%
182 analiziranih tendera

Originalni opis tendera

Nacionalna biblioteka Estonije (u daljem tekstu i klijent, naručilac) sprovodi postupak zaključivanja koncesionog ugovora za socijalne i posebne usluge sa ciljem pronalaženja partnera za saradnju (u daljem tekstu i ugostitelj) kome će se dodeliti u zakup prostorije u zgradi Nacionalne biblioteke Estonije (u daljem tekstu zgrada ili biblioteka) za pružanje ugostiteljskih usluga, omogućavajući takođe pružanje ugostiteljskih usluga u javnim prostorima klijenta (detaljnije pogledati na planu). Zaključivanjem koncesionog ugovora, klijent želi da obezbedi usluživanje posetilaca Nacionalne biblioteke Estonije u javnim prostorima i omogući rad kafe-a i van radnog vremena.
Zelena javna nabavkaElektronsko podnošenje

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Strategija za pobedu

AI analiza zahteva, prilika i izazova ovog tendera. Dobijte strateške uvide za povećanje verovatnoće pobede.

75%
Procenjena verovatnoća pobedeUmereno podudaranje

This tender requires a highly tailored catering concept that aligns with the Estonian National Library's unique environment and visitor profile. Success hinges on a compelling service concept, a competitive concession fee, and a valuable employee loyalty program, with a strong emphasis on the conceptual proposal.

Ključne poruke za pobedu

Elevating the Library Experience: A bespoke catering concept designed to enrich the Estonian National Library's environment and cater to diverse visitor needs.

Value and Community Focus: Delivering exceptional service and tangible benefits to library visitors and employees alike.

Sustainable and Integrated Operations: A responsible catering partner committed to operational excellence and environmental consciousness.

Ključne prilike
Develop a highly differentiated and library-centric catering concept.
Leverage the concession agreement to offer extended service hours and potentially event catering.
Offer a generous employee discount to enhance the loyalty solution.
Incorporate green procurement principles into the service offering.
Ključni izazovi
High weighting of the catering concept (70%) requires significant creative and strategic effort.

Dedicate substantial resources to concept development, involving culinary experts, designers, and market researchers. Conduct thorough research on the library's user demographics, existing offerings, and brand identity to ensure a truly tailored proposal.

Balancing a competitive concession fee with a profitable business model.

Conduct detailed financial modeling to determine the optimal concession fee that maximizes scoring while ensuring financial viability. Explore cost-saving measures in operations and supply chain management.

Potential for strong competition from established catering providers.

Focus on unique selling propositions within the concept, such as local sourcing, healthy options, or integration with library events. Clearly articulate how the proposed service will enhance the overall library experience.

Profil idealnog ponuđača
An experienced catering provider with a proven track record in public institutions or cultural venues. They should possess a strong understanding of creating engaging food and beverage experiences, demonstrate creativity in concept development, and have the financial capacity to offer competitive concession fees and employee discounts. Experience with event catering and a commitment to sustainability would be advantageous.
Ključni zahtevi
Attractiveness and suitability of the catering service concept for the Estonian National Library environment
Concession fee (rent per square meter)
Loyalty solution for Estonian National Library employees (size of the offered discount)
Compliance with Public Procurement Act and mandatory exclusion grounds
Familiarization with the location of service provision and library specifics
Ključni diskriminatori
A deeply integrated catering concept that reflects the intellectual and cultural ethos of the National Library, potentially including themed offerings or partnerships with library programs.
Demonstrable commitment to sustainability beyond basic compliance, such as zero-waste initiatives or partnerships with local ethical suppliers.
A proactive approach to employee engagement and service excellence, fostering a positive and welcoming atmosphere for both visitors and staff.
Prilike za društvenu vrednost
Commitment to sourcing a significant percentage of ingredients from local and sustainable producers, supporting the Estonian economy and reducing environmental impact.
Offer opportunities for skills development and training for staff, potentially in partnership with local educational institutions.
Implement a food waste reduction program, with a plan for donating surplus edible food to local charities.
Fokusne oblasti ponude
Attractiveness and suitability of the catering service concept for the Estonian National Library environment70.0%

Develop a unique, creative, and detailed concept that directly addresses the library's identity, visitor profile, and operational context. Emphasize how the catering will enhance the visitor experience and align with the library's mission. Include specific menu examples, service styles, and ambiance proposals. Showcase an understanding of the library's specific needs, such as quiet zones, study areas, and event spaces. Consider offering a tiered approach to service, catering to different visitor needs and times of day.

Concession fee (rent per square meter)20.0%

Conduct thorough market research and financial analysis to determine a competitive concession fee. Aim for a fee that is attractive to the library while remaining financially sustainable for the bidder. Consider offering a slightly higher fee if the concept is exceptionally strong and can justify it, but prioritize maximizing points here if possible.

Loyalty solution for Estonian National Library employees (size of the offered discount)10.0%

Offer a generous and appealing discount to library employees. Quantify the discount clearly and highlight its value. Consider offering tiered discounts or special promotions to further enhance the appeal.

Preporuke6
Develop a Library-Centric Concept
KritičnoVeliki napor

Invest heavily in understanding the Estonian National Library's identity, visitor demographics, and operational nuances. The catering concept must be more than just food; it should be an integrated part of the library experience. Consider themes related to literature, knowledge, or Estonian culture. Propose specific menu items that are both appealing and practical for a library setting (e.g., grab-and-go options, healthy snacks, coffee/tea service).

Maximizes score for the highest weighted evaluation criterion, creating a strong differentiator.
Conduct Site Visit and Detailed Space Analysis
KritičnoSrednji napor

Thoroughly review the provided technical specifications (DOCUMENT 1: Tehnilise kirjelduse Lisa 1) and any available floor plans. If possible, conduct a physical site visit to understand the flow of visitors, available space, and potential operational challenges. This will inform the concept and operational plan.

Ensures the proposed concept is practical and feasible, avoiding costly mistakes and demonstrating due diligence.
Optimize Concession Fee and Employee Discount
VisokoSrednji napor

Perform detailed financial modeling to determine the optimal concession fee that balances scoring potential with profitability. Simultaneously, benchmark employee discounts in similar public institutions to offer a competitive and attractive loyalty solution.

Secures maximum or near-maximum points for the financial components of the evaluation.
Integrate Green Procurement Commitments
VisokoSrednji napor

Clearly articulate how the bidder will meet the 'GREEN PROCUREMENT: Yes' requirement. This could include commitments to sustainable sourcing, waste reduction, energy efficiency, and using eco-friendly packaging. Provide specific examples and measurable targets.

Meets a mandatory requirement and enhances the bidder's appeal as a responsible partner.
Address Exclusion Grounds Proactively
VisokoMali napor

Ensure all mandatory exclusion grounds are thoroughly reviewed and addressed. Provide all necessary documentation and confirmations to demonstrate compliance with the Public Procurement Act. Any ambiguity here can lead to immediate disqualification.

Prevents disqualification and ensures eligibility.
Propose Innovative Service Delivery
SrednjeSrednji napor

While 'INNOVATIVE ASPECTS: No' is stated, consider subtle innovations in service delivery, such as digital ordering options, personalized recommendations, or partnerships with library events. This can add value beyond the core requirements.

Adds a layer of sophistication and potential competitive advantage.
Konkurentsko pozicioniranje
Position the bid as a partner dedicated to enhancing the Estonian National Library's cultural and intellectual mission through exceptional catering services, rather than just a transactional food provider.
Highlight the unique synergy between the proposed catering concept and the library's environment, emphasizing how the service will cater to diverse user needs (students, researchers, general public, staff).
Demonstrate a clear understanding of the concession model and a commitment to long-term collaboration and mutual benefit.

Konkurenti

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Zahtevi i kvalifikacije

14 zahteva u 5 kategorija

Predaja (2)
Obavezno (1)
Usklađenost (5)
Tehnički (4)
Finansijski (2)
SUBMISSION REQUIREMENTS2
--Bidders must submit a bid that meets all tender document conditions.
--Bidders must indicate their trade secrets.
MANDATORY EXCLUSION GROUNDS1
--Bidders must confirm they have not fallen under the exclusion grounds specified in the Public Procurement Act, including criminal offenses, tax arrears, and breaches of previous contracts.
ELIGIBILITY REQUIREMENTS5
--Bidders must confirm that their bid meets all conditions of the tender documents, including restrictions on sanctions and subcontractors.
--Bidders must indicate their trade secrets.
--The tender is for the provision of catering services on a concession agreement basis.
TECHNICAL CAPABILITY REQUIREMENTS4
--The tender seeks a catering partner for the Estonian National Library's cafe areas, offering catering and catering services.
--The partner must consider the library's specifics and visitor needs.
--The service includes catering and catering.
FINANCIAL REQUIREMENTS2
--The concession fee.
--The loyalty solution for employees.

Pregled zahteva

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Dokumenti

8 dokumenata dostupno sa AI sažecima

VastavustingimusedPDF
306174_vastavustingimused.pdf -- 9.6 KB

Bidders must confirm that their bid meets all tender document conditions, including sanctions and subcontractor restrictions, and declare any business secrets.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
306174_hindamiskriteeriumid.pdf -- 7.6 KB

The contracting authority will evaluate the attractiveness and suitability of the catering service concept, concession fee, and loyalty solution for employees, with the concept carrying the highest weight.

Kõrvaldamise alused ja kvalifitseerimistingimusedPDF
306174_korvaldamise_alused_ja_kvalifitseerimi... -- 11.8 KB

Bidders must confirm they do not fall under exclusion grounds specified in the Public Procurement Act, covering criminal offenses, tax debts, and prior contract violations.

HD Lisa 1 - Tehniline kirjeldusPDF
HD Lisa 1 - Tehniline kirjeldus.pdf -- 191.2 KB

The contracting authority seeks a catering partner for the National Library of Estonia's cafe areas, offering catering and event services while considering the library's specifics and visitor needs.

HD Lisa 2 - Üürilepingu kavandPDF
HD Lisa 2 - Üürilepingu kavand.pdf -- 135.8 KB

This document is a draft lease agreement for catering premises offered by the National Library of Estonia, outlining the subject of the lease, term, rent, and payment procedures for ancillary costs.

HD Lisa 3 - Kontsessioonilepingu kavandPDF
HD Lisa 3 - Kontsessioonilepingu kavand.pdf -- 174.2 KB

This document is a draft concession agreement for catering services at the National Library of Estonia, outlining the subject of the contract, and the obligations and rights of the parties.

Hanke alusdokument (HD)PDF
Riigihanke alusdokument (HD) - toitlustusteen... -- 174.7 KB

The National Library of Estonia is seeking a catering service provider under a concession agreement, requiring bidders to familiarize themselves with the service location and adhere to public procurement laws.

Tehnilise kirjelduse Lisa 1PDF
Tehnilise kirjelduse Lisa 1 - 2 korruse plaan... -- 1.1 MB

This document contains technical specifications and room dimensions necessary for applying to provide catering services at the Estonian National Library's cafe.

Pregled dokumenata

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75
Dobro

Rezultat kvaliteta tendera

This tender for catering services at the Estonian National Library is generally well-structured, with clear requirements and a reasonable timeline. However, it could benefit from more explicit details on sustainability and financing.

Pregled rezultata

Zakonska usklađenost75/100

The tender appears to comply with standard procurement procedures, including the use of proper CPV codes and a clear process. Deadlines are reasonable, and no disputes are indicated. Regulatory compliance is assumed based on the available information.

Jasnoća80/100

The description of the service is clear, and the requirements are documented through various attached documents. Evaluation criteria are mentioned as 'relative_weighting', which is a standard approach. Conditions for participation are outlined.

Potpunost70/100

Most basic information is present, including estimated value, duration, and contract start date. However, the financing information is not explicitly detailed, and some attached documents are not fully analyzable by AI, potentially impacting completeness for bidders relying solely on automated analysis.

Some attached documents are not fully analyzable by AI.
Pravičnost85/100

The tender allows for full document access and discloses the estimated value. Deadlines are reasonable, and criteria are objective. The use of e-procurement is specified. There are no obvious requirements tailored to specific companies.

Praktičnost65/100

E-submission and e-procurement are specified, which enhances practicality. The contract start date is clear. However, detailed financing information is not readily available, and the duration is specified in months, which is standard but could be more granular if specific phases were involved.

Detailed financing information is not explicitly provided.
Konzistentnost podataka90/100

Key fields such as title, reference, organization, and dates are populated logically. There are no indications of suspension or disputes. The timeline is consistent.

Održivost50/100

The tender mentions 'Green Procurement' as a characteristic, which is positive. However, there are no explicit details on social aspects or innovation within the provided text. The tender is not indicated as EU funded.

Lack of explicit details on social aspects and innovation.

Prednosti

Clear description of services and objectives
Use of e-procurement and electronic submission
Reasonable deadlines and contract duration
Disclosure of estimated value and objective evaluation criteria

Nedostaci

Limited detail on financing
Some documents not fully AI-analyzable
Lack of explicit social and innovation criteria

Preporuke

1. Provide more detailed information on financing sources and mechanisms.
2. Ensure all tender documents are in a format fully compatible with common AI analysis tools for bidder convenience.
3. Elaborate on the specific social and innovation aspects expected within the catering service.

Pregled AI ocene

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Strateške preporuke

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