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Tenderi

Softver paketa Milestone Care Plus

Otvoreno
Rok
ostalo 22 dana
April 27, 2026
Detalji ugovora
Kategorija
Open Procedure
Referenca
013646-2026
Vrednost
£4,200,000
Lokacija
Inner London - West, Ujedinjeno Kraljevstvo
Objavljeno
Mart 28, 2026
CPV šifra
Vremenski okvir projekta

Objavljen tender

Februar 13, 2026

Rok za pitanja

April 20, 2026

Rok za podnošenje ponuda

April 27, 2026

Datum početka ugovora

Maj 10, 2026

Budžet
£4,200,000
Trajanje
53 meseci
Lokacija
Inner London - West
Tip
Open Procedure
66
Rezultat kvaliteta/100
Dobro

Originalni opis tendera

Kratak opis Ministarstvo za rad i penzije (DWP) namerava da nabavi paket podrške i održavanja Milestone Care Plus kako bi zaštitilo i unapredilo svoju implementaciju Milestone XProtect širom DWP imanja. Ovo rano obaveštenje odnosi se na potencijalno buduće nadmetanje za potpuno kompatibilno rešenje podrške koje omogućava ažuriranja softvera, nadogradnje, tehničku podršku i optimizaciju sistema. Opis nabavke DWP je odgovoran za usluge socijalne zaštite, penzija i izdržavanja dece koje se pružaju približno 20 miliona korisnika širom Engleske, Velsa i Škotske, podržane sa 789 objekata širom zemlje (od decembra 2025.). Ministarstvo upravlja centralizovanim Centrom za kontrolu bezbednosti (SCC), dodeljenim kompaniji Mitie Security Ltd u decembru 2024. godine, koji pruža 24/7/365 nadzor alarma, CCTV snimaka i bezbednosnih događaja širom DWP imanja. Milestone XProtect je primarni sistem za upravljanje video zapisima Ministarstva. DWP namerava da nabavi paket podrške i održavanja Milestone Care Plus kako bi osiguralo: Kontinuiranu kompatibilnost sa postojećim XProtect sistemima Pristup ažuriranjima, zakrpama i novim funkcijama Poboljšana efikasnost radnog toka i pouzdanost sistema Upravljanje ranjivostima sajber bezbednosti Poboljšano praćenje sistema, rukovanje alarmima i ukupne operativne performanse Imenovani dobavljač će biti u obavezi da prenese sve licence dobavljaču SCC Ministarstva tokom trajanja ugovora. Obim zahteva Podrška i održavanje softvera Rešenje mora da obezbedi: Kontinuirana ažuriranja softvera/firmvera i harmonizaciju Pristup Milestone tehničkoj podršci Nadogradnje sistema za poboljšanje radnog toka, upravljanja alarmima i praćenja stanja sistema Poboljšanja funkcija koja poboljšavaju upotrebljivost, bezbednost i operativnu efikasnost Kompatibilnost Poboljšanja moraju podržavati ili biti kompatibilna sa (ali ne ograničavajući se na): XProtect Remote Manager Milestone SmartClient Player Briefcam Evidence Locker Tehničke mogućnosti Softver mora biti potpuno integrisan sa: Postojećim Milestone XProtect implementacijama Relevantnim DWP sistemima i infrastrukturom Procenjene količine Paket podrške će pokrivati približno 43.000 uređaja širom DWP imanja (konačan broj će biti potvrđen). Lokacija isporuke Samo digitalna isporuka. Nema geografskih ograničenja. Cene i evaluacija Ponuđači će biti u obavezi da: Dostave cenu po jedinici za paket podrške Predlože cene za moguće nivoe ili opcije DWP očekuje da usvoji model evaluacije sa velikim naglaskom na cenu. Bezbednosni zahtevi Dobavljač može biti u obavezi da sarađuje sa: DWP Digital, i DWP Enterprise Security Risk Management (ESRM) Ovo je radi osiguranja potpune usaglašenosti sa DWP smernicama, garancijama i bezbednosnim obavezama. ESRM će pregledati i odobriti ISQ dobavljača. Društvena vrednost Ponuđači će biti u obavezi da navedu obaveze društvene vrednosti koje trenutno ispunjavaju i one koje predlažu da ispune ako im ugovor bude dodeljen. Dodatne informacije Ovo obaveštenje je samo rano obaveštenje o tržištu. Potpuni tender će biti objavljen ako i kada Ministarstvo nastavi sa nabavkom.

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Zahtevi i kvalifikacije

23 zahteva u 5 kategorija

Predaja (4)
Obavezno (1)
Usklađenost (5)
Tehnički (11)
Finansijski (2)
SUBMISSION REQUIREMENTS4
--Must provide a per-unit price for the support package.
--Must propose pricing for possible tiers or options.
--Must outline current social value commitments.
MANDATORY EXCLUSION GROUNDS1
--None explicitly stated in this early market notification.
ELIGIBILITY REQUIREMENTS5
--Must be capable of providing a Milestone Care Plus support and maintenance package.
--Must be able to transfer all Milestone XProtect licenses to DWP's SCC Supplier for the duration of the contract.
--Must be capable of digital delivery of services.
TECHNICAL CAPABILITY REQUIREMENTS11
--The solution must provide ongoing software/firmware updates and harmonisation for Milestone XProtect.
--The solution must provide access to Milestone technical support.
--The solution must provide system upgrades to improve workflows, alarm management, and system health monitoring.
FINANCIAL REQUIREMENTS2
--Must provide a per-unit price for the support package.
--Must propose pricing for possible tiers or options.

Pregled zahteva

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Dokumenti

4 dokumenata dostupno sa AI sažecima

Planning NoticeHTM
013646-2026.html

The Department for Work and Pensions (DWP) is issuing an early notification for a future tender to procure a Milestone Care Plus support and maintenance package for its XProtect video management system, covering approximately 43,000 devices across its estate.

OCDS RecordDOC
013646-2026_ocds_record.json

The Department for Work and Pensions (DWP) is issuing an early market notification for a potential future tender to procure a Milestone Care Plus support and maintenance package for its XProtect video management system, covering approximately 43,000 devices.

OCDS Release PackageDOC
013646-2026_ocds_release.json

Download failed - no summary available

Official PDF VersionPDF
013646-2026_official.pdf

The Department for Work and Pensions (DWP) intends to procure a Milestone Care Plus support and maintenance package for its XProtect video management system, covering approximately 43,000 devices, with a focus on software updates, technical support, system optimization, and compatibility, and pricing heavily weighted towards cost.

Pregled dokumenata

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66
Dobro

Rezultat kvaliteta tendera

This is an early market notification for a highly specific software support package, clearly outlining the need and initial requirements, but raising significant fairness concerns due to its explicit brand-specific nature.

Pregled rezultata

Zakonska usklađenost75/100

The tender is an early market notification, indicating a planning stage, which is a compliant practice. The procedure type (Open) and CPV code are clearly defined and appropriate. There are no reported disputes or suspensions. Minor issues include missing codes for the procedure type, but overall, it aligns with early market engagement best practices.

Missing procedure type code
Jasnoća80/100

The description of the procurement and the scope of requirements are very clear and unambiguous for an early notification. The AI-extracted requirements are also well-defined. However, detailed evaluation criteria are largely absent, with only a general statement about price weighting, which would be a significant clarity issue for a full tender.

Detailed evaluation criteria are not specified beyond 'heavily weighted towards price'
Potpunost70/100

For an early market notification, the tender provides most basic information, including title, reference, organization, estimated value, duration, and contract start date. Initial requirements are outlined. However, as it's not a full tender, comprehensive documentation and detailed evaluation criteria are naturally missing. One listed document also failed to download.

Detailed evaluation criteria are missing
One listed document failed to download
Pravičnost30/100

The explicit requirement for a 'Milestone Care Plus support and maintenance package' and compatibility with 'Milestone XProtect' strongly suggests tailoring to a specific vendor or a very limited set of authorized resellers. This significantly restricts competition and raises major fairness concerns. Additionally, the lack of detailed evaluation criteria and the absence of e-submission detract from transparency and equal access.

Requirements are explicitly tailored to a specific brand/product ('Milestone Care Plus', 'Milestone XProtect'), severely limiting competition
Lack of detailed and objective evaluation criteria
Praktičnost65/100

Key practical details such as contract duration, start date, and estimated value are clearly specified. However, the absence of electronic submission is a significant practical drawback in modern procurement, potentially increasing administrative burden for bidders.

No electronic submission option
Konzistentnost podataka90/100

The data provided is largely consistent and logical. Key fields are populated, and dates (submission deadline, contract start) are in a logical sequence. There are no reported disputes or suspensions, indicating good data integrity.

Održivost50/100

The tender includes a requirement for bidders to outline social value commitments, which is a positive aspect. However, there is no explicit mention of green procurement initiatives or a focus on innovation, limiting its overall sustainability score.

No explicit mention of green procurement criteria
No specific focus on innovation

Prednosti

Clear description of the procurement need and scope for an early notification
Estimated value, duration, and contract start date are provided
Inclusion of social value commitments
Good data consistency with no reported disputes

Nedostaci

Requirements are explicitly tailored to a specific brand/product (Milestone Care Plus), severely limiting competition
Lack of detailed evaluation criteria
No electronic submission option
Absence of green procurement or innovation focus

Preporuke

1. Rephrase requirements to be performance-based and technology-agnostic where possible, to foster greater competition.
2. Develop and publish clear, objective, and detailed evaluation criteria in the full tender.
3. Implement an electronic submission system for the full tender to enhance practicality and equal access.

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