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Tenderi

Kupovina usluga upravljanja putovanjima

Otvoreno
Rok
ostalo 24 dana
April 28, 2026
Detalji ugovora
Kategorija
Usluge
Referenca
307115
Vrednost
€2,000,000
Lokacija
Üle maailma, Estonija
Objavljeno
Mart 30, 2026
Organizacija
CPV šifra
Kriterijumi za ocenu
Maximum service fee percentage of the purchased service cost for travel arrangement services100%
Vremenski okvir projekta

Objavljen tender

Mart 30, 2026

Rok za pitanja

April 21, 2026

Rok za podnošenje ponuda

April 28, 2026

Otvaranje ponuda

April 28, 2026

Datum početka ugovora

Jun 07, 2026

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Budžet
€2,000,000
Trajanje
36 meseci
Lokacija
Üle maailma
Tip
Usluge
75
Rezultat kvaliteta/100
Dobro
Uporedna analiza tržišta
Prosečna pobednička cena
€324,130
Prosečan broj ponuda
2.9
Konkurencija
Niska
Pobednici iz redova MSP
93%
100 analiziranih tendera

Originalni opis tendera

Kupovina usluga upravljanja putovanjima za Eesti Energia AS i njene podružnice u skladu sa uslovima navedenim u osnovnim dokumentima javne nabavke.
Zelena javna nabavkaElektronsko podnošenje

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Strategija za pobedu

AI analiza zahteva, prilika i izazova ovog tendera. Dobijte strateške uvide za povećanje verovatnoće pobede.

75%
Procenjena verovatnoća pobedeUmereno podudaranje

This tender for travel arrangement services presents a strong opportunity for experienced providers with a proven track record in business travel. A winning strategy will focus on demonstrating robust technical capabilities, adherence to ethical and safety standards, and a competitive service fee structure, while leveraging the 'green procurement' aspect for differentiation.

Ključne poruke za pobedu

Reliable and Efficient Business Travel Management with a Focus on Sustainability.

Customer-Centric Solutions Delivering Value and Compliance.

Proven Expertise in Corporate Travel, Backed by Ethical Practices.

Ključne prilike
Leverage 'Green Procurement' requirement for differentiation.
Highlight 24/7 support and flexibility as key service differentiators.
Demonstrate strong compliance with ethical and safety standards to build trust.
Competitive pricing on service fees can be a significant advantage.
Ključni izazovi
Unspecified evaluation criteria make it difficult to optimize bid scoring.

Focus on excelling in all explicitly stated requirements and highlight strengths that are generally valued in procurement (e.g., experience, service quality, value for money). Assume price and technical capability will be heavily weighted.

Potential for strong competition from established players in the travel management sector.

Emphasize unique selling propositions, superior customer service, and a clear understanding of Eesti Energia's specific needs. Quantify benefits wherever possible.

Ensuring all mandatory exclusion grounds and eligibility requirements are meticulously met.

Conduct thorough due diligence on the bidding entity and any subcontractors. Prepare all required documentation well in advance and have it reviewed by legal counsel.

Profil idealnog ponuđača
An established travel management company with significant experience serving corporate clients, demonstrable financial stability (net turnover > 800,000 EUR), a strong history of successful travel arrangement contracts (>$200,000 EUR in the last 36 months), and a commitment to sustainability and ethical business practices. The ideal bidder will also possess the infrastructure for 24/7 customer support and flexible travel solutions.
Ključni zahtevi
Net turnover of 800,000 EUR
At least 200,000 EUR in travel arrangement service contracts with business clients in the last 36 months (excluding VAT)
Compliance with Estonian Energy Group Code of Ethics for Partners (avoiding fraud, conflicts of interest)
Compliance with Estonian Energy's occupational health and safety requirements
Ability to provide flexible, customer-centric, and 24/7 support travel solutions
Ability to book flight tickets
Submit the maximum service fee percentage of the purchased service cost
Ključni diskriminatori
Demonstrable commitment to sustainable travel practices beyond basic compliance.
Innovative service delivery models that enhance customer experience and efficiency.
Proactive risk management strategies for travel disruptions.
A highly responsive and personalized account management approach.
Prilike za društvenu vrednost
Commitment to promoting sustainable travel options (e.g., lower-emission flights, rail alternatives where feasible) and reporting on carbon footprint reduction associated with travel booked through the service.
Fokusne oblasti ponude
Technical Capability (Flexibility, 24/7 Support, Flight Booking)

Detail specific processes, technologies, and staffing models that ensure 24/7 availability and rapid, flexible response to client needs. Provide examples of complex travel arrangements successfully managed.

Financial Stability & Experience (Turnover, Contract Value)

Clearly present audited financial statements and detailed evidence of past contracts, ensuring they meet the specified criteria (business clients, value, timeframe).

Compliance (Ethics, OHS, Sanctions)

Provide explicit confirmation of adherence to all listed codes and requirements. Include relevant certifications or policies where applicable. For sanctions, confirm no entities or individuals involved are on sanction lists.

Service Fee Percentage

Develop a competitive yet sustainable pricing model. Clearly articulate the value proposition justifying the fee percentage, linking it to service quality and efficiency.

Preporuke6
Thoroughly Document Past Performance
KritičnoSrednji napor

Compile detailed evidence of travel arrangement service contracts with business clients exceeding 200,000 EUR in the last 36 months. Ensure these contracts clearly demonstrate the scope of services provided and the client type.

Directly meets a critical eligibility and financial requirement, preventing disqualification.
Proactively Address Green Procurement
VisokoSrednji napor

Go beyond mere compliance. Detail specific initiatives and tools the bidder uses to promote sustainable travel, track carbon emissions, and offer eco-friendly alternatives. Quantify potential environmental benefits for Eesti Energia.

Provides a strong differentiator and aligns with the contracting authority's stated green procurement objective.
Showcase 24/7 Customer-Centricity
VisokoSrednji napor

Provide concrete examples and service level agreements (SLAs) for 24/7 support. Illustrate how the service is customer-centric, perhaps through dedicated account management, personalized travel profiles, or proactive issue resolution.

Addresses a key technical capability requirement and enhances perceived service quality.
Rigorous Compliance Review
KritičnoVeliki napor

Conduct an internal audit to ensure full compliance with all mandatory exclusion grounds, ethical codes (Eesti Energia Group Code of Ethics for Partners), and occupational health and safety requirements. Obtain necessary declarations and certifications.

Prevents disqualification due to non-compliance with fundamental requirements.
Develop a Competitive Service Fee Strategy
SrednjeSrednji napor

Analyze the market and potential service delivery costs to propose a maximum service fee percentage that is both competitive and sustainable. Clearly articulate the value delivered for this fee.

Directly influences the evaluation and can be a deciding factor in a close bid.
Integrate Sustainability Reporting
SrednjeMali napor

Propose a mechanism for reporting on the sustainability impact of travel booked, such as aggregated carbon emissions data, to demonstrate ongoing commitment and value.

Enhances the 'green procurement' aspect and demonstrates long-term partnership value.
Konkurentsko pozicioniranje
Position the bid as the most reliable and efficient partner for Eesti Energia's business travel needs, emphasizing a blend of advanced technology, personalized service, and a strong commitment to ethical and sustainable practices. Highlight the ability to seamlessly integrate with Eesti Energia's existing operational frameworks and values.

Konkurenti

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Zahtevi i kvalifikacije

15 zahteva u 5 kategorija

Predaja (5)
Obavezno (1)
Usklađenost (5)
Tehnički (2)
Finansijski (2)
SUBMISSION REQUIREMENTS5
--Submit a power of attorney for joint bids.
--Confirm compliance with conditions.
--Define business secrets.
MANDATORY EXCLUSION GROUNDS1
--Bidders must prove they do not have legal grounds for exclusion.
ELIGIBILITY REQUIREMENTS5
--Bidders must meet economic qualification conditions: net turnover of 800,000 EUR.
--Bidders must meet technical qualification conditions: at least 200,000 EUR in travel arrangement service contracts in the last 36 months.
--Bidders must comply with the requirements of the Estonian Energy Group Code of Ethics for Partners, including avoiding fraud and conflicts of interest.
TECHNICAL CAPABILITY REQUIREMENTS2
--Ability to provide flexible, customer-centric, and 24/7 support travel solutions.
--Ability to book flight tickets.
FINANCIAL REQUIREMENTS2
--Net turnover of 800,000 EUR.
--At least 200,000 EUR in travel arrangement service contracts with business clients in the last 36 months (excluding VAT).

Pregled zahteva

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Dokumenti

10 dokumenata dostupno sa AI sažecima

VastavustingimusedPDF
307115_vastavustingimused.pdf -- 7.4 KB

The contracting authority requires bidders to comply with conditions, including submitting a joint bid authorization, confirming compliance with terms, defining trade secrets, and adhering to EU sanctions.

Vorm I Pakkuja referentslepingudDOC
Vorm I Pakkuja referentslepingud.docx -- 21.1 KB

Bidders must provide evidence of having provided travel organization services to business clients worth at least EUR 200,000 (excluding VAT) within the last 36 months.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
307115_hindamiskriteeriumid.pdf -- 4.4 KB

Bidders must submit their maximum service fee percentage for travel arrangement services based on the cost of purchased services, where the lowest percentage receives the highest score.

Kõrvaldamise alused ja kvalifitseerimistingimusedPDF
307115_korvaldamise_alused_ja_kvalifitseerimi... -- 7.2 KB

Bidders must prove they have no legal exclusion grounds and meet economic (EUR 800,000 net turnover) and technical (at least EUR 200,000 in travel arrangement service contracts in the last 36 months) qualification criteria.

Juhised pakkujateleDOC
Juhised pakkujatele.docx -- 36.1 KB

Bidders are provided with instructions on tender base documents, submission requirements, and the qualification process necessary for the procurement of travel organization services.

Lisa 2 isikuandmete töötlemise kokkulepeDOC
Lisa 2 lsikuandmete töötlemise kokkulepe.docx -- 42.6 KB

This document is a Data Processing Agreement required to comply with GDPR regulations for the travel arrangement services tender.

Lisa 3 Eesti Energia kontserni eetikakoodeks partneritelePDF
Lisa 3 Eesti_Energia_kontserni_eetikakoodeks_... -- 108.6 KB

The Eesti Energia Group's Code of Ethics for Partners outlines the ethical requirements for cooperation, including the avoidance of fraud and conflicts of interest, which partners must adhere to.

Lisa 4 Töötervishoiu ja ohutuse nõuded lepingupartneritelePDF
Lisa 4 TTO_nouded_EE_lepingupartneritele_est.... -- 115.5 KB

Contract partners must adhere to Eesti Energia's occupational health and safety requirements, ensuring a safe working environment and accident prevention.

Raamlepingu projektDOC
Raamlepingu projekt.docx -- 66.2 KB

This document is a draft framework agreement for travel arrangement services, outlining the contract terms and parties' obligations following the successful completion of the public procurement.

Tehniline kirjeldusDOC
Tehniline kirjeldus.docx -- 42.8 KB

The contracting authority is seeking travel management service providers capable of offering flexible, customer-centric travel solutions with 24/7 support, including air ticket booking.

Pregled dokumenata

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75
Dobro

Rezultat kvaliteta tendera

This tender for travel management services is generally well-structured with clear requirements and a reasonable process. However, it lacks explicit sustainability considerations and some practical aspects of e-submission could be improved.

Pregled rezultata

Zakonska usklađenost75/100

The tender appears to comply with general legal requirements for public procurement. Deadlines are specified, and the procedure is outlined. The CPV code is provided. No disputes are indicated. The presence of mandatory exclusion grounds and eligibility requirements suggests adherence to regulatory frameworks.

Jasnoća80/100

The description of the service is clear, and the AI-extracted requirements provide a good overview of documented conditions. Evaluation criteria are specified with relative weighting. The 'Juhised pakkujatele' document, though not mandatory, further aids clarity.

Potpunost70/100

Most basic information is present, including estimated value, duration, and tender validity. However, the financing condition is stated as 'On toodud raamlepingu projektis' (Provided in the framework agreement project), which implies the full details are within an attached document rather than directly in the basic tender information. The number of attached documents is specified.

Financing condition details are referenced in an external document.
Pravičnost85/100

The tender allows for full document access and discloses the estimated value. Deadlines are reasonable, and evaluation criteria are objective. The use of e-procurement and electronic submission promotes fairness. The maximum number of participants (2) is a characteristic that could be perceived as limiting competition, but it is a stated procurement characteristic.

Maximum participants set to 2, potentially limiting competition.
Praktičnost65/100

Electronic submission and e-procurement are indicated, which is positive. However, a direct URL for document access is not explicitly provided in the basic information, and the 'Contract Start' date is quite close to the submission deadline, which might be tight for contract finalization. Financing information is referenced in another document.

No direct URL for document access provided in basic information.
Contract start date is very close to the submission deadline.
Konzistentnost podataka90/100

Key fields such as title, reference, organization, value, and deadlines are populated. There are no indications of suspension or disputes. The dates provided (Reveal, Submission, Opening, Contract Start, Tender Valid) are logically sequenced.

Održivost50/100

The tender mentions 'Green Procurement' as a characteristic, which is a positive step. However, there are no explicit social aspects or innovation focuses detailed in the provided information. It is not explicitly stated as EU funded.

Lack of explicit social criteria.
Lack of explicit innovation focus.

Prednosti

Clear description of services and requirements.
Use of e-procurement and electronic submission.
Objective evaluation criteria with relative weighting.
Inclusion of mandatory exclusion grounds and eligibility criteria.

Nedostaci

Financing and detailed contract terms are referenced in external documents.
Tight timeline between submission deadline and contract start date.
Limited explicit detail on sustainability aspects beyond 'Green Procurement'.

Preporuke

1. Provide direct links to all tender documents within the main tender notice.
2. Consider extending the contract start date to allow for more thorough contract finalization.
3. Elaborate on the 'Green Procurement' aspects and consider adding social or innovation criteria if applicable.

Pregled AI ocene

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Strateške preporuke

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