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Anbud

Audience Testing - General Admission Online Ticketing

Lukket

Fristen for innlevering er utløpt

Fristen for innlevering av dette anbudet er utløpt og aksepterer ikke lenger søknader. Informasjonen nedenfor beholdes for referanseformål.

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Frist
Utløpt
april 06, 2026
Kontraktsdetaljer
Kategori
Open Procedure
Referanse
023492-2026
Verdi
£12,000
Sted
Inner London - West, Storbritannia
Publisert
mai 14, 2026
Organisasjon
CPV-kode
Prosjektets tidslinje

Anbud publisert

mars 16, 2026

Frist for spørsmål

mars 30, 2026

Frist for innlevering

april 06, 2026

Kontraktens startdato

april 12, 2026

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Budsjett
£12,000
Varighet
5 måneder
Sted
Inner London - West
Type
Open Procedure
75
Kvalitetsscore/100
God

Opprinnelig anbudsbeskrivelse

As part of the General Admission Online Ticketing Project, the Science Museum Group (SMG) will be updating the way general visitors book tickets across our museum website. As part of this, SMG wishes to appoint a Supplier to test an early version of the refreshed online booking journey with target audiences. By gathering feedback from our target audiences during the development process we want to identify and address any potential useability issues before our July 2026 launch date and beyond.

Risikoanalyse

Risikoanalyse er ikke tilgjengelig for dette landets anbud ennå. Støttes for øyeblikket: Estland, Latvia, Litauen, Polen, Frankrike, Storbritannia, Danmark, Nederland, Norge og Finland.

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Konkurrenter

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Krav og kvalifikasjoner

11 krav på tvers av 5 kategorier

Innlevering (5)
Obligatorisk (1)
Overholdelse (1)
Teknisk (3)
Finansiell (1)
SUBMISSION REQUIREMENTS5
--Bids must be submitted by the deadline: 2026-04-06T17:00:00+01:00.
--The duration of the contract is 5 months.
--The CPV code for the services is 72300000 - Data services.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS1
--Must be able to provide services in English, Estonian, Latvian, Polish, and Lithuanian.
TECHNICAL CAPABILITY REQUIREMENTS3
--Ability to test an early version of a refreshed online booking journey.
--Experience in gathering feedback from target audiences during the development process.
--Understanding of usability issues in online booking systems.
FINANCIAL REQUIREMENTS1
--The total value of the tender is 12000 EUR.

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Dokumenter

3 dokumenter tilgjengelig med AI-sammendrag

OCDS RecordDOC
023492-2026_ocds_record.json

Ingen sammendrag tilgjengelig for dette dokumentet.

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OCDS Release PackageDOC
023492-2026_ocds_release.json

Ingen sammendrag tilgjengelig for dette dokumentet.

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Official PDF VersionPDF
023492-2026_official.pdf

Ingen sammendrag tilgjengelig for dette dokumentet.

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75
God

Anbudskvalitetsscore

This tender offers a clear description of the audiance testing needs for an online ticketing system with a disclosed value and reasonable duration. However, it lacks detailed evaluation criteria and access to full documentation, impacting completeness and fairness.

Poengfordeling

Juridisk samsvar75/100

The tender appears to comply with basic legal requirements, including a CPV code and open competition procedure. Deadlines seem reasonable for the scope. No disputes are noted. However, the absence of explicit mention of regulatory compliance specific to data protection or online services, and the lack of detail regarding the procedure for handling disputes, slightly lowers the score.

Klarhet80/100

The tender clearly describes the project's objective: audience testing for a refreshed online booking journey. Key requirements such as English, Estonian, Latvian, Polish, and Lithuanian service provision are specified. However, the lack of explicit evaluation criteria leaves potential bidders uncertain about how their submissions will be assessed.

Missing evaluation criteria
Fullstendighet70/100

Essential information like title, reference, organization, estimated value, duration, and submission deadline are present. However, the critical issue of having zero documents with content or summaries significantly hinders completeness. Potential bidders cannot fully understand the scope or requirements without access to these documents.

No document content available
Rettferdighet85/100

The tender is an open competition with a disclosed value, which promotes fairness. The requirements for language proficiency are objective. However, the lack of accessible documentation and undefined evaluation criteria could create an uneven playing field, as bidders cannot fully gauge the scope or their chances of success. The requirement for services in multiple specific languages (Estonian, Latvian, Polish, Lithuanian) *could* be perceived as slightly tailored if the primary market or operational need isn't strongly justified by these specific languages, though it is framed as an eligibility requirement.

No document content available
Missing evaluation criteria
Praktisk gjennomførbarhet65/100

The tender specifies a contract start date and duration. However, it does not explicitly mention e-submission, which is a common and expected practice in modern procurement. The lack of explicit financing information beyond the estimated value is also a minor drawback.

No e-submission mentioned
Datakonsistens90/100

Key fields such as title, reference, organization, value, and deadlines are consistently populated. The contract start date follows the submission deadline, indicating logical sequencing. There are no reported disputes or suspensions, reinforcing data consistency.

Bærekraft50/100

There is no mention of green procurement, social aspects, or innovation within the tender. It is also not explicitly stated if the funding is EU-funded. This indicates a lack of focus on sustainability criteria.

Not green procurement
No social criteria

Styrker

Clear project description and objective
Disclosed estimated value and duration
Open competition procedure
Provided CPV code and NUTS code

Bekymringer

No document content available
Missing evaluation criteria
Lack of explicit e-submission process
No sustainability or innovation focus

Anbefalinger

1. Provide full tender documentation with clear content and summaries.
2. Specify detailed evaluation criteria for bidders to understand assessment methods.
3. Clarify the e-submission process and any platform requirements.

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