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Toekomstige Schuldoplossing

Open
Deadline
174 dagen resterend
Januari 14, 2027
Contractdetails
Categorie
Restricted Procedure
Referentie
000698-2026
Waarde
£95,760,000
Locatie
United Kingdom, Verenigd Koninkrijk
Gepubliceerd
Juli 16, 2026
CPV-code
Projecttijdlijn

Aanbesteding gepubliceerd

Januari 06, 2026

Deadline voor vragen

Januari 07, 2027

Deadline voor inschrijving

Januari 14, 2027

Startdatum contract

Januari 14, 2027

Budget
£95,760,000
Looptijd
96 maanden
Locatie
United Kingdom
Type
Restricted Procedure
68
Kwaliteitsscore/100
Goed

Originele aanbestedingsbeschrijving

Het Department for Work and Pensions (DWP) zoekt een Software as a Service (SaaS) schuldbeheersysteem om de inning van schulden en andere aan de overheid verschuldigde gelden te beheren, met als doel meer dan £2 miljard per jaar te innen. Het contract omvat ontwerp, configuratie, testen, migratieondersteuning en ondersteuning na livegang. De contractduur is maximaal 8 jaar met een optie tot verlenging met maximaal 36 maanden. De geschatte contractwaarde voor de initiële periode is maximaal £47 miljoen en maximaal £79,8 miljoen inclusief opties.

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Vereisten & Kwalificaties

32 vereisten over 5 categorieën

Indiening (2)
Verplicht (1)
Naleving (2)
Technisch (25)
Financieel (2)
SUBMISSION REQUIREMENTS2
--Submission must be made by the deadline: 2027-01-14 00:00:00.
--Participation is via a competitive flexible procedure.
MANDATORY EXCLUSION GROUNDS1
--No explicit mandatory exclusion grounds are mentioned in the tender notice.
ELIGIBILITY REQUIREMENTS2
--Must be able to provide a commercial off the shelf (COTS) software as a service (SaaS) debt management system.
--Must be able to operate within a competitive flexible procedure.
TECHNICAL CAPABILITY REQUIREMENTS25
--Must provide a SaaS debt management solution that meets DWP functional and non-functional requirements.
--The solution must be a Commercial Off The Shelf (COTS) product.
--The solution must offer user-friendly modern debt collection and management capabilities.
FINANCIAL REQUIREMENTS2
--Must be capable of undertaking a contract with an estimated value up to £47,000,000.00 (excluding VAT) over an initial 8-year term.
--Must be capable of undertaking a contract with an estimated total value up to £79,800,000.00 (excluding VAT) inclusive of any options (up to 11 years).

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Documenten

3 documenten beschikbaar met AI-samenvattingen

OCDS RecordDOC
000698-2026_ocds_record.json

Geen samenvatting beschikbaar voor dit document.

OCDS Release PackageDOC
000698-2026_ocds_release.json

Geen samenvatting beschikbaar voor dit document.

Official PDF VersionPDF
000698-2026_official.pdf

The DWP seeks a supplier for a COTS SaaS debt management system, valued up to £79.8M over 8-11 years, to recover over £2 billion annually, including implementation, integration, data migration, and ongoing support hosted in the UK.

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68
Goed

Kwaliteitsscore aanbesteding

This tender notice outlines a significant IT procurement for a debt management system but is critically incomplete due to the absence of all tender documents and a major discrepancy in the estimated contract value. While the project's objective and scope are clear, the lack of essential information makes it impossible for potential suppliers to prepare a meaningful response.

Scoreoverzicht

Wettelijke naleving100/100

The tender uses a 'Restricted' and 'Competitive flexible procedure,' which are valid. However, the absence of explicit mandatory exclusion grounds, the complete lack of tender documents, and missing evaluation criteria represent significant legal compliance deficiencies for a procurement of this scale and complexity.

No explicit mandatory exclusion grounds mentioned in the tender notice.
Complete absence of tender documents (0 total documents).
Duidelijkheid40/100

The project description and the high-level requirements are generally clear regarding the need for a COTS SaaS debt management system. However, the overall clarity is severely undermined by a critical discrepancy and currency mismatch in the estimated contract values, and the absence of any detailed tender documents.

Significant discrepancy and currency mismatch in estimated contract values (EUR vs. GBP, and different GBP figures).
Overall clarity is compromised by the absence of detailed tender documents.
Volledigheid83/100

This tender is critically incomplete. The notice provides only basic information and a list of high-level requirements, but all essential tender documents, including detailed specifications, terms and conditions, and instructions for bidders, are entirely missing. This renders the tender unworkable for potential suppliers.

Complete absence of all tender documents (0 total documents).
Missing detailed functional and non-functional requirements.
Eerlijkheid60/100

The requirement for a COTS SaaS solution and UK hosting are generally acceptable. However, the highly specific requirement for the solution to 'enable the DWP to recover over £2 billion of debt annually' could potentially be seen as tailoring, favoring suppliers with existing, proven large-scale government debt recovery solutions. The absence of evaluation criteria also prevents an assessment of fairness in the selection process.

Potential for tailoring due to the highly specific £2 billion annual debt recovery target without further context on assessment methodology.
Inability to assess fairness of evaluation criteria due to their absence.
Praktische uitvoerbaarheid40/100

From a practical standpoint, this tender is unfeasible for suppliers. Without any attached documents, detailed specifications, or evaluation criteria, it is impossible for interested parties to understand the full scope, prepare a compliant and competitive bid, or accurately assess the financial implications. The financial value discrepancy further complicates practical planning.

Impractical for bidders to prepare a meaningful response without full tender documents.
Significant financial value discrepancy creates practical challenges for financial planning.
Gegevensconsistentie100/100

There is a critical inconsistency in the estimated contract value. The 'Estimated Value' at the top is 95,760,000.00 EUR, while the description states an 'Initial Term' value of £47,000,000.00 and a 'total contract value (inclusive of any options)' of £79,800,000.00. This discrepancy in figures and currency is a major data consistency issue.

Significant discrepancy and currency mismatch in estimated contract values (EUR vs. GBP, and different GBP figures).
Duurzaamheid25/100

The tender highlights an 'Innovation Focus,' which is positive. However, the automated check results indicate a lack of explicit green procurement or social criteria, representing a missed opportunity for a contract of this magnitude to contribute to broader sustainability goals.

Lack of explicit green procurement criteria.
Lack of explicit social criteria.

Sterke punten

Clear objective for a COTS SaaS debt management system.
Emphasis on innovation and future roadmap.
Long contract duration (up to 11 years) offers stability.
Comprehensive list of required services (design, migration, support, etc.).
High availability (99.9%) and scalability requirements.

Aandachtspunten

Complete absence of all tender documents, making participation impossible.
Critical discrepancy and currency mismatch in estimated contract values.
Missing explicit mandatory exclusion grounds and evaluation criteria.
Potential for tailoring due to the highly specific £2 billion annual recovery target.
Lack of explicit green and social procurement criteria.

Aanbevelingen

1. Immediately publish all comprehensive tender documents, including detailed specifications, evaluation criteria, and terms and conditions.
2. Clarify and reconcile the estimated contract value, ensuring consistency in currency and figures.
3. Incorporate explicit mandatory exclusion grounds and consider including green and social procurement criteria.

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