Atgal į konkursus

CM3419 Klientų įžvalgos

Atviras
Galutinis terminas
Liko 12 dienų
Kovas 16, 2026
Informacija apie sutartį
Kategorija
Kita
Nuoroda
013939-2026
Vertė
£3,000,000
Vieta
United Kingdom, Jungtinė Karalystė
Paskelbta
Vasaris 24, 2026
CPV kodas
Projekto grafikas

Konkursas paskelbtas

Vasaris 16, 2026

Klausimų pateikimo terminas

Kovas 09, 2026

Pasiūlymų pateikimo terminas

Kovas 16, 2026

Sutarties pradžios data

Rugpjūtis 02, 2026

Biudžetas
£3,000,000
Trukmė
24 mėnesių
Vieta
United Kingdom
Tipas
Kita
81
Kokybės įvertinimas/100
Puikiai

Originalus konkurso aprašymas

Šis preliminaraus rinkos įtraukimo (UK2) pranešimas yra išleistas siekiant informuoti rinką, kad Yorkshire Water Services Limited vykdo ankstyvą bendradarbiavimą su tiekėjais, siekdama paremti Klientų įžvalgų sistemos pirkimo strategijos kūrimą. Šio bendradarbiavimo tikslas yra geriau suprasti dabartinius rinkos pajėgumus, inovacijas, tiekimo modelius, komercinius metodus ir geriausią praktiką teikiant klientų įžvalgų paslaugas ir sprendimus. Tai gali apimti, bet neapsiribojant, duomenų analizę, tyrimų metodikas, įžvalgų generavimą, technologines platformas ir susijusias konsultavimo paslaugas. Šio bendradarbiavimo metu surinkta informacija padės suformuoti siūlomą apimtį, struktūrą, pirkimo dalių (jei taikoma) strategiją, komercinį modelį ir pirkimo metodą. Ji taip pat padės priimti sprendimus dėl sutarties trukmės, vertinimo kriterijų ir galimų patekimo į rinką būdų. Šis pratimas skirtas tik informacijos rinkimo tikslams ir nėra kvietimas dalyvauti konkurse. Dalyvavimas šiame bendradarbiavime nesuteiks jokio pranašumo ar trūkumo jokioje vėlesnėje pirkimo procedūroje. Tiekėjai, norintys prisidėti prie šio rinkos įtraukimo, kviečiami pareikšti savo susidomėjimą pagal šiame pranešime pateiktas instrukcijas.

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Reikalavimai ir kvalifikacija

8 reikalavimų 5 kategorijose

Pateikimas (3)
Privalomas (1)
Atitiktis (2)
Techninis (1)
Finansinis (1)
SUBMISSION REQUIREMENTS3
--Suppliers must express interest in accordance with the instructions provided in the notice.
--Expression of interest must be submitted by 2026-03-16T00:00:00.
--Suppliers should be prepared to provide information regarding current market capability, innovation, delivery models, commercial approaches, and best practice in customer insights services.
MANDATORY EXCLUSION GROUNDS1
--None specified as this is a Preliminary Market Engagement, not a call for competition.
ELIGIBILITY REQUIREMENTS2
--Suppliers must be interested in providing customer insights services and solutions.
--Suppliers must be willing to participate in market engagement activities.
TECHNICAL CAPABILITY REQUIREMENTS1
--Suppliers should possess expertise and capabilities in customer insights services, including (but not limited to) data analytics, research methodologies, insight generation, technology platforms, and associated advisory services, to provide relevant input.
FINANCIAL REQUIREMENTS1
--None specified as this is a Preliminary Market Engagement, not a call for competition.

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Dokumentai

Yra 4 dokumentų su AI santraukomis

Planning NoticeHTM
013939-2026.html

Yorkshire Water is conducting a Preliminary Market Engagement to gather supplier insights on customer insights services, aiming to shape the sourcing strategy for a future Customer Insights Framework.

OCDS RecordDOC
013939-2026_ocds_record.json

Yorkshire Water is conducting preliminary market engagement to gather information from suppliers on customer insights services to help shape a future sourcing strategy, and this is not a call for competition.

OCDS Release PackageDOC
013939-2026_ocds_release.json

This document is an OCDS data package providing details about Yorkshire Water's preliminary market engagement to gather insights for a future Customer Insights Framework, not a call for competition.

Official PDF VersionPDF
013939-2026_official.pdf

Yorkshire Water Services Limited invites suppliers to participate in preliminary market engagement to gather information and shape the future sourcing strategy for a Customer Insights Framework, covering data analytics, research, and advisory services.

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81
Puikiai

Konkurso kokybės įvertinimas

This Preliminary Market Engagement (PME) is exceptionally clear and fair in its approach, effectively communicating its purpose to gather market insights without constituting a call for competition. While strong in clarity and fairness, minor structured data inconsistencies and the absence of e-submission are noted.

Įvertinimo detalės

Atitiktis teisės aktams85/100

The tender clearly identifies itself as a Preliminary Market Engagement, not a call for competition, which is legally sound. The CPV code is appropriate, and there are no disputes. The main structured data fields for 'Type' and 'Procedure' are marked 'None', which is a data quality issue, but the detailed description mitigates this from a legal compliance perspective for a PME.

Structured data fields 'Type' and 'Procedure' are marked 'None'
Aiškumas95/100

The description is highly clear and unambiguous, explicitly stating the purpose of the PME, what information is sought, and that it does not constitute a call for competition. Requirements for participation are well-documented and understandable, and the absence of evaluation criteria is appropriately explained for this stage.

Užbaigtumas80/100

All essential basic information, financial details, timeline, and classification are provided. Documents are attached and summarized. Requirements for participating in the PME are defined. However, the 'Type' and 'Procedure' fields in the basic information section are empty, which is a minor completeness gap in the structured data.

Structured data fields 'Type' and 'Procedure' are marked 'None'
Sąžiningumas90/100

The tender explicitly states that participation in the PME will not provide any advantage or disadvantage in subsequent procurement, which is a strong indicator of fairness. The estimated value is disclosed, and requirements for market engagement are generic. The lack of e-submission is a minor practical concern but does not significantly undermine fairness for an EOI.

Praktiškumas70/100

The contract start date and duration are clearly specified, and financing information is available. However, the automated check indicates no e-submission is supported, which can be a practical hurdle for suppliers.

No electronic submission supported
Duomenų nuoseklumas75/100

Dates are logical and consistent, and there are no reported disputes. The primary inconsistency lies in the 'Type' and 'Procedure' fields being 'None' in the structured basic information, while the description clearly defines it as a 'Preliminary Market Engagement'.

Inconsistency between structured 'Type'/'Procedure' fields and descriptive text
Tvarumas50/100

The tender explicitly mentions a focus on understanding 'innovation' from suppliers, which is a positive aspect. However, there is no mention of green procurement or specific social criteria, limiting its overall sustainability score.

No explicit green procurement criteria
No explicit social criteria

Privalumai

Exceptional clarity on the purpose and nature of the Preliminary Market Engagement
Explicit statement ensuring no advantage/disadvantage for participants in future tenders
Clear specification of estimated value, contract duration, and start date
Focus on understanding market innovation and best practices
Appropriate CPV code assignment

Problemos

Structured data fields for 'Type' and 'Procedure' are missing/empty
Lack of electronic submission option for expressions of interest
Absence of explicit green procurement or social criteria
No direct URL provided for accessing tender documents (implied access)

Rekomendacijos

1. Ensure all structured data fields, including procedure type, are accurately populated to enhance data quality.
2. Consider implementing an e-submission portal for future market engagements and tenders to improve accessibility and efficiency.
3. Integrate explicit sustainability (environmental and social) considerations into future procurement strategies, even at the preliminary market engagement stage.

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