NSSCOVID-19 - 255 Vaccination Platform Development extension

NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule & reschedule appointments. Other elements of the solution will support case management for contact centre agents, inventory management and reporting across the scheduling components and inventory. In November 2020 NSS on behalf of Scottish Government were commissioned to build and implement a National Vaccination Scheduling System (NVSS) for Covid-19 Vaccinations. Following the successful rollout and implementation, the NVSS system was further enhanced to provide scheduling, and a new booking engine for winter flu and Covid-19 booster vaccinations, to enable citizens to self-book book appointments. Due to the very challenging timescales for delivery, NSS do not have the resources in-house to meet the demand and therefore we require extension to the current contract to meet the agreed timescales.