IT Service Management and IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tools Tender for the United Kingdom Atomic Energy Authority

The UKAEA require an IT Service Management tool and an IT Service Asset & Configuration Management (SACM) Discovery and Monitoring Tool. The aim of the procurement is: To implement an ITSM Asset & Configuration Management Discovery & Dependency tool to enable monitoring of equipment and services on UKAEA networks, in support of the IT Services to our organisation. The UKAEA does not currently utilise a tool to monitor the assets & services across the site in order to support a Configuration Management Database (CMDB) and support its future Asset & Configuration Management solution.