Housing Management and Finance Software

In 2020 Paradigm Housing Group advertised a contract opportunity for the supply, implementation and ongoing development and maintenance of a finance system and a housing management system. That procurement process forms part of a wider programme, its aim is to transform Paradigm’s business and build a foundation to implement and integrate digital technologies. The goal is to gain new data insights and organisational capabilities by transforming operational processes and the customer experience. This will be facilitated by the replacement of our core business system (Frameworks) with a commercial off-the-shelf solution. The procurement process was conducted as a ‘Competitive Procedure with Negotiation’ with two separate lots. Paradigm has sought to secure the required technical and system capability from the minimal number of suppliers, ideally a maximum of one for each lot.