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Dokumendihaldussüsteemi (DHS) teenuse soetamine, juurutamine, andmete migratsioon ning hooldus- ja arendustööd

Avatud
Tähtaeg
16 päeva jäänud
Aprill 20, 2026
Lepingu üksikasjad
Kategooria
Teenused
Viide
308335
Väärtus
€90,000
Asukoht
Estonia, Eesti
Avaldatud
Aprill 01, 2026
Organisatsioon
CPV kood
Projekti ajakava

Hange avaldatud

Aprill 01, 2026

Küsimuste tähtaeg

Aprill 13, 2026

Esitamise tähtaeg

Aprill 20, 2026

Hanke avamine

Aprill 20, 2026

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Eelarve
€90,000
Kestus
36 kuud
Asukoht
Estonia
Tüüp
Teenused
Turu võrdlus
Keskm. võiduhind
€187,707
Keskm. pakkumiste arv
2.0
Konkurents
Madal
VKE võitjad
89%
1,029 Analüüsitud hanked

Algne hanke kirjeldus

SA Narva Haigla korraldab avatud konkursi eesmärgiga sõlmida leping DHS teenuse soetamiseks, juurutamiseks, andmete migratsiooni ning hooldus- ja arendustööde teostamiseks.
Elektrooniline esitamine

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Võidustrateegia

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75%
Hinnanguline võidutõenäosusMõõdukas sobivus

This tender focuses on a comprehensive Document Management System (DMS) solution for SA Narva Haigla, encompassing procurement, implementation, data migration, and ongoing maintenance. The primary evaluation criterion is cost, making a highly competitive and well-structured pricing strategy paramount. Demonstrating a deep understanding of the hospital's current challenges and proposing a robust, user-friendly, and secure solution will be key differentiators.

Peamised võiduteemad

Cost-Effective and Comprehensive DMS Solution for Enhanced Hospital Operations

Seamless Data Migration and Robust System Implementation for Narva Haigla

Reliable Long-Term Partnership for DMS Maintenance and Development

Peamised võimalused
Address the current fragmented document management situation and highlight how the proposed DMS will bring order, efficiency, and security.
Leverage the 'least is best' cost evaluation to offer a highly competitive price while demonstrating value.
Showcase expertise in data migration from diverse sources, a critical pain point for the hospital.
Provide a clear and detailed implementation plan and training strategy to ensure user adoption and minimize disruption.
Peamised väljakutsed
The absence of detailed technical and functional requirements makes it difficult to precisely tailor the solution and may lead to assumptions.

Proactively engage with the contracting authority through clarification questions to elicit more specific needs. Develop a flexible solution architecture that can accommodate potential unstated requirements. Clearly articulate assumptions made in the proposal.

The sole evaluation criterion being 'Total Cost' (least is best) creates intense price pressure.

Conduct thorough cost analysis to identify all cost drivers. Optimize the solution to reduce implementation and ongoing maintenance costs without compromising essential functionality. Consider offering tiered pricing or phased implementation options if feasible.

Potential for ambiguity in 'Vabas Vormis' documents, requiring careful attention to detail.

Ensure all 'Vabas Vormis' documents are meticulously prepared, directly addressing each enumerated requirement (System introduction, architecture, server specs, implementation plan, user manual, training plan). Cross-reference with the contract draft (Lisa 2) for any implicit requirements.

Ideaalse pakkuja profiil
An experienced IT solutions provider with a proven track record in implementing DMS for public sector organizations, particularly healthcare. They should possess strong project management capabilities, expertise in data migration from disparate systems, and a clear understanding of data security and privacy regulations. The ideal bidder will also offer a cost-effective solution that aligns with the hospital's budget constraints.
Peamised nõuded
Procurement, implementation, data migration, and maintenance/development of a DMS.
System must be authored by the bidder and free from third-party claims.
Data migration from existing fragmented systems (OneDrive, file server, email).
User training for 15 key users and 100 general users.
System hosting within the EU territory.
48 months of user support and maintenance/development post-installation.
At least 115 concurrent user licenses.
System introduction and architecture description.
Server and workstation specifications.
Implementation plan and activity description.
User manual for the super-user.
Peamised eristavad tegurid
Demonstrated understanding of healthcare-specific document management needs and compliance.
A highly competitive and transparent pricing structure that clearly outlines all costs.
A robust and well-defined data migration strategy that minimizes risk and downtime.
A comprehensive training and support plan that ensures high user adoption and satisfaction.
Pakkumise fookusalad
Kogumaksumus (Total Cost)100%

Develop a highly competitive and granular cost breakdown in accordance with Lisa 3. Ensure all costs are clearly itemized and justified. Benchmark against market rates to ensure competitiveness. Highlight any cost-saving aspects of the proposed solution.

Soovitused6
Thoroughly Address 'Vabas Vormis' Document Requirements
KriitilineSuur pingutus

Each of the six 'Vabas Vormis' documents (System Introduction/Architecture, Server Specs, Implementation Plan, User Manual, Training Plan) must be meticulously crafted, directly addressing the stated needs and demonstrating a deep understanding of the hospital's context. Cross-reference with the contract draft (Lisa 2) for any implicit requirements.

Ensures compliance with explicit submission requirements and demonstrates a well-prepared and attentive bidder.
Optimize Pricing for 'Least is Best' Criterion
KriitilineSuur pingutus

Given that 'Kogumaksumus' is the sole evaluation criterion with a 100% weight, a highly aggressive and well-justified pricing strategy is essential. This involves detailed cost breakdown in Lisa 3, identifying all cost components for licenses, implementation, migration, and 48 months of maintenance/support. Explore potential cost efficiencies in the solution architecture or implementation approach.

Directly maximizes the score for the only evaluation criterion, significantly increasing the chances of winning.
Articulate a Compelling Data Migration Strategy
KõrgeKeskmine pingutus

The tender highlights the current fragmented state of document management. A winning bid will clearly outline a robust, phased, and risk-mitigated data migration plan from OneDrive, file servers, and email. Detail the methodology, tools, and validation processes to ensure data integrity and minimal disruption.

Addresses a key pain point for the client and demonstrates technical expertise and reliability.
Clarify Ambiguities via Formal Questions
KõrgeKeskmine pingutus

Due to the lack of structured technical requirements, proactively submit clarification questions to the contracting authority regarding specific functional needs, integration expectations, security protocols, and any nuances in the 'Vabas Vormis' document requirements. This demonstrates engagement and helps refine the proposal.

Reduces risk of non-compliance and allows for a more tailored and competitive bid.
Detail Training and User Adoption Plan
KõrgeKeskmine pingutus

Provide a comprehensive plan for training 15 key users and 100 general users, as required. This should include training methodologies (online/offline), content, duration, and post-training support to ensure successful adoption and utilization of the DMS.

Demonstrates commitment to user success and long-term system effectiveness.
Address 'DHS Author' and Third-Party Claims
KeskmineVäike pingutus

Explicitly confirm in the bid that the bidder is the author of the DMS and that it is free from third-party claims, as stipulated in the contract draft (Lisa 2, Clause 2.2). If the DMS is based on third-party components, clearly explain how intellectual property rights are managed and protected.

Meets a critical legal and contractual requirement, avoiding potential disqualification.
Konkurentsipositsioon
Position as a trusted partner with a deep understanding of the healthcare sector's unique document management challenges. Emphasize the cost-effectiveness of the proposed solution without sacrificing quality or long-term support. Highlight the seamless integration and migration capabilities, assuring the client of a smooth transition from their current fragmented systems.

Konkurendid

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Nõuded ja kvalifikatsioonid

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Põhinõuded

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Dokumendid

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Kvaliteediskoor

Selle hanke põhjalik kvaliteedianalüüs, mis hindab õiguslikku vastavust, selgust, täielikkust, õiglust, praktilisust, andmete järjepidevust ja jätkusuutlikkust skaalal 0–100 koos üksikasjaliku jaotuse ja soovitustega.

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40–80 tundi
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~1 tund
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15–25%
Keskmine võidumäär
80%+
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